Shawn Sijnstra

Manager, Information Technology

Contact Details:

• Phone: +61 2 9385 5902
• Fax: +61 2 9931 9349
• Email: s.sijnstra@unsw.edu.au

James Murty

IT Operations Manager

Contact Details:

• Phone: +61 2 9931 9558
• Fax: +61 2 9931 9349
• Email: james.murty@unsw.edu.au

Soheila Rafie

Service Desk Manager

Contact Details:

• Phone: +61 2 9931 9288
• Fax: +61 2 9931 9349
• Email: soheila@unsw.edu.au

Michael Douglas

Project Manager

Contact Details:

• Phone: +61 2 9385 5891
• Fax: +61 2 9931 9349
• Email: m.douglas@unsw.edu.au

Marc Bell

Server Administrator

Contact Details:

• Phone: +61 2 9385 4243
• Fax: +61 2 9931 9349
• Email: marcbell@unsw.edu.au

Responsibilities:

• Systems administrator for ASB linux / unix servers of various flavours incorporating mainly research but also other non research business services.
• Research server software / hardware / storage
• Mass email distribution systems
• ASB helpdesk eSupport software
• IPQ software routing lab traffic and quota limits
• VMWare servers housing ASB systems
• Oracle server for teaching labs
• Linux / unix backup systems and disaster recovery
• A number of web hosting services

Riyanal Chea

Computer Systems Officer

Contact Details:

• Phone: +61 2 9931 9290
• Fax: +61 2 9931 9349
• Email: r.chea@unsw.edu.au

Responsibilities:

• 1st - 3rd line support for standard software and hardware
• Windows Active Directory administration
• Automate Desktop apps using script(dotnet C#) and Zenwork

Sam Chew

Senior Service Desk Analyst

Contact Details:

• Phone: +61 2 9931 9314
• Fax: +61 2 9931 9349
• Email: sam.chew@unsw.edu.au

Doris Harrison

Technical Writer/Service Desk Analyst

Contact Details:

• Phone: +61 2 9385 9793
• Fax: +61 2 9931 9349
• Email: d.harrison@unsw.edu.au

Marcelo Hidalgo

Applications Developer

Contact Details:

• Phone: +61 2 9931 9462
• Fax: +61 2 9931 9349
• Email: marceloh@agsm.edu.au

John Le

Senior Service Desk Analyst

Contact Details:

• Phone: +61 2 9931 9548
• Fax: +61 2 9931 9349
• Email: j.le@unsw.edu.au

Liang Li

Computer Systems Officer

Contact Details:

• Phone: +61 2 9385 6026
• Fax: +61 2 9931 9349
• Email: liang@unsw.edu.au

Qualifications:

• MCNE
• MCSE
• CLP

Responsibilities:

• Desktop and Email Support

Roxane McDonald

Help Desk Coordinator

Contact Details:

• Phone: +61 2 9385 7875
• Fax: +61 2 9931 9349
• Email: roxane.m@unsw.edu.au

Faqir Taj

Applications Developer

Contact Details:

• Phone: +61 2 9931 9574
• Fax: +61 2 9931 9349
• Email: taj@unsw.edu.au

Jyneen Tantiongco

Web Developer

Contact Details:

• Phone: +61 2 9931 9485
• Fax: +61 2 9931 9349
• Email: jyneen@unsw.edu.au

Cong Tran

Computer Systems Officer

Contact Details:

• Phone: +61 2 9385 7901
• Fax: +61 2 9931 9349
• Email: congie@unsw.edu.au

Matthew Tolhurst

Computer Systems Officer

Contact Details:

• Phone: +61 2 9385 7902
• Fax: +61 2 9931 9349
• Email: matthewt@unsw.edu.au

Steven Yong

Computer Systems Officer

Contact Details:

• Phone: +61 2 9385 7875
• Fax: +61 2 9931 9349
• Email: stevenyong@unsw.edu.au