Digital Transformation is the integration and substitution of digital capability across an organisation, fundamentally achieving operational efficiency and effectiveness gains while also delivering improved value to customers consistently. It's also a cultural transformation that requires continuous challenge of the status quo, experimentation, agility in ways of working, a growth mindset and gaining comfort with failure and iterative development.
To successfully lead a Digital Transformation, leaders will need a combination of technical knowledge, the strategic tools to plan for the possibilities of the future and a best practice on executing and embedded into organisational culture.