ACTL5102 Financial Mathematics - 2018

ACTL5102
Postgraduate
Semester 1
6 Units of Credit
On Campus
Risk & Actuarial Studies

1. Course Details

Summary of Course

​This course develops the financial mathematics required for the analysis of financial and insurance transactions. Topics covered include: mathematics of compound interest; valuation of cash flows of simple insurance contracts; analysis and valuation of annuities, bonds, loans and other securities; yield curves and immunisation; introduction to stochastic interest rate models and actuarial applications.

Teaching Times and Locations

Please note that teaching times and locations are subject to change. Students are strongly advised to refer to the Class Timetable website for the most up-to-date teaching times and locations.

View course timetable

Course Policies & Support

Course Aims and Relationship to Other Courses

​At the end of the course students should be able to:

  • A: Explain how to evaluate, and assign a single value to a series of contingent cash flows under different assumption on the time value of money (interest);
  • B: Understand and assess the principles underlying the evaluation of the main securities that are available in the financial markets;
  • C: Demonstrate their ability to apply the technical skills related to the course in a practical context.

This course covers financial mathematics at an introductory level. The assumed knowledge of the course is a good understanding of mathematics as covered in a full year postgraduate program in Calculus and Linear Algebra. The main mathematical topics are covered in a series of lectures by Randell Heyman that are available on Moodle on the ACTL students common website (section “Back to Basics: Basic Mathematical Tools for Actuarial Students”). Students should review these lectures at the very latest by the end of the first week.

ACTL5102 Financial Mathematics builds on the basic concepts of financial mathematics. Parts of the course will apply some of the concepts covered in ACTL5101 Probability and Statistics for Actuaries. More advanced models are covered in Session 2 in ACTL5103 Stochastic Models for Actuarial Applications. The course is necessary knowledge for the more advanced coverage in ACTL5104 Financial Economics for Insurance and Superannuation and is an introduction to the more extensive coverage in ACTL5105 Life Insurance and Superannuation Models.

Furthermore, students should be able to use a word processing package (such as WORD) and a spreadsheet (such as EXCEL). Knowledge of and computational software (such as R, MATLAB, or MAPLE) is also recommended.

2. Staff Contact Details

Position Title Name Email Location Phone Consultation Times
Lecturer-in-ChargeAProfRamaprasad BharRoom 649, Business School Building – Ref E12+61 2 9385 4930TBA

Communication with staff​

He is responsible for course administration, final assessment of the course and responsible for the lectures and related teaching and learning. His consultation times will be announced via course page on Moodle. Additional exam preparation consultation times will be advertised later

Who should you contact?

  • Questions about the lectures or tutorial questions: LIC (during lectures, consultation times or by e-mail);
  • Administrative enquiries about the course: LIC during his consultation times or by e-mail;
  • Enquiries about postgraduate coursework programs in Actuarial Studies should be directed to the Director, Actuarial programs.
  • Enrolment: The Business School Student Centre

The Tutors for the excel tutorials will be announced later.

3. Learning and Teaching Activities

Approach to Learning and Teaching in the Course

​The approach adopted in this course is one of assisted self-study—while reading this subsection, please refer to the schedule given later. Course materials are organised in 6 modules. They consist of:

  • Prescribed books (and recommended books for additional support)
  • Topic video lectures available on the course website
  • Exercises with solutions
  • All past quizzes and exams for advanced exercises (with solutions)
  • Videos of the solutions of selected past quizzes and exams questions

Given the substantial amount of course on-line support, lectures will focus on providing the intuition and the big picture rather than repeating the details that are available on the videos. Students should have read the prescribed books, watched the videos and attempted the tutorial exercises prior to the lectures. An ideal lecture would be one consisting essentially of answers to the students’ questions. Students are encouraged to prepare questions and communicate them to the lecturer in advance on the course website’s forums (although this is not required).

Tutorials are for students to ask questions on aspects of the course that need further clarification and to interact with other students in the course. Students need to attempt the tutorial exercises prior to the tutorial classes and identify problems that require closer review during tutorials. They are an opportunity to learn from other students and to develop team skills by working on problems with other students.

Learning Activities and Teaching Strategies

​It is expected the students will take a pro-active approach to learning. The course is organised in the learning activities given in the following table. The Course Aims (A-C) students should develop are also indicated.

Activity

A

B

C

1

2

3

4

5

6

Self-study (readings, videos, exercises)

X

X

X

X

X

X

Lectures

X

X

X

X

X

X

X

Tutorials

X

X

X

X

X

Optional readings

X

X

X

X

X

Optional exercises

X

X

X

X

X

The aims A and B are developed during all activities. The broader aim C is developed in the assignment. By nature, the actuarial program develops problem-solving and professional skills and all activities contribute to that development.

A detailed mapping of the tutorial exercises to the modules’ contents is provided on the course website. Exercises are organised in an increasing level of difficulty and it is recommended to complete all the exercises of a subsection before attempting the exercises of the following subsection.

It is expected that you will spend at least ten hours per week studying this course. In periods where you need to complete assignments or prepare for examinations, the workload may be greater. Over-commitment (to extra-curricular activities) has been a cause of failure for many students. You should take the required workload into account when planning how to balance study with employment and other activities. In the past, students have found the amount of contents particularly challenging. Don’t allow yourself to fall behind the schedule!

5. Course Resources

Textbooks

The required textbooks for the course are:

  • Broverman, S.A. (2015), Mathematics of Investment and Credit, 6th Edition, ACTEX Publications. ISBN: 978-1-62542-485-3. A solutions manual is available for purchase.

  • Sherris, M. (1996), Money and Capital Markets, Pricing, Yields and Analysis, 2nd Edition, Allen & Unwin.

Additional (optional) readings are:

  • The Actuarial Education Company, Course CT1 Study Guide. [A subset of the course, which has the advantage of showing exactly what the Institute of Actuaries expects from students at CT1 exam, should you need to take the exam later]

  • Daniel, J. W. and Vaaler, L. J. F. (2007), Mathematical Interest Theory, Pearson, Prentice Hall. [A book similar to Broverman’s, useful as a second reference if a second, different explanation is necessary. It also has the advantage of discussing the use of modern calculators and explaining how to use them]

  • Boyle, P.P., Cox, S.H., Dufresne, D., Gerber, H.U., Mueller, H.H., Pedersen, H.W., Pliska, S.R., Sherris, M., Shiu, E.S., Tan, K.S. (2001) Financial Economics: With Applications to Investments, Insurance and Pensions, Harry H. Panjer Ed., The Actuarial Foundation, Schaumburg, Illinois. [An advanced textbook, too advanced for the level of the course. However, chapter 3, a required reading, is available for download from the library in the MyCourse page of the course. Useful as an optional reading for the learning outcomes B1 and B2 (see website)]

  • Gerber, H.U. (1997), Life Insurance Mathematics, Springer-Verlag, 3rd Edition. [The absolute classic in Life Insurance Mathematics. Useful as an extremely concise optional reading for the learning outcomes A1, A2, A3, B1 and B3. It was a required textbook for ACTL3002 in 2011; a new edition is not likely to appear in a near future]

  • Bowers, N.L. Gerber, H.U., Hickman, J.C., Jones, D.A. and Nesbitt, C.J. (1997), Actuarial Mathematics, Society of Actuaries, 2nd Edition [Another classic, useful as a reference for the learning outcomes A3 and B3. It was a required textbook for ACTL3002 in 2011; a new edition is not likely to appear in a near future]

All these books are available from the library, some of them with copies in the reserve. Should the quantity available be insufficient, please inform the course coordinator, who will forward this information to the library.

Formulae & Tables

Students will only be allowed to bring into the examinations for the Actuarial courses in the BCom the text "Formulae and Tables for Actuarial Examinations". This text must not be annotated. All students in the actuarial courses should purchase a copy of this text if they wish to use this in the final examinations for this course. The text is available from the UNSW Bookshop, the UK Institute of Actuaries or from ActEd Australia.

Course website

The course Moodle website is available from the UNSW TELT platform:

To access the Moodle online support site for students, follow the links from that website to UNSW Moodle Support/Support for Students. Additional technical support can be obtained from itservicecentre@unsw.edu.au (02 9385 1333).

All course contents will be available from the course website. It is essential that you visit the site regularly to see any notices posted there by the course coordinator, as it will be assumed that they are known to you within a reasonable time.

6. Course Evaluation & Development

Each course in actuarial studies at UNSW is reviewed each session by the course co-ordinator using student evaluative feedback from UNSW's Course and Teaching Evaluation and Improvement (CATEI) Process. This process is now referred to as myExperience. Student feedback is taken seriously, and continual improvements are made to the course based on such feedback. Significant changes to the course are communicated to students taking the course. Your input into improving future offerings of the course is highly valued.

In the last few years, the structure of the course and its learning and teaching strategy was changed radically. The main rationale for this change was the exceptional success of the lecture video recordings that were provided to the students in 2009, as well as the salient need for additional coverage of exercises during contact hours.

In 2011-15, the following additional developments were effected:

  • Video recordings of a selection of past quizzes and exams problems for each module;
  • The organisation of formative self-assessments throughout the session;
  • Corrections of typos in the exercises and improvement of the solutions;
  • A higher weight for the assignment in the final grade.

We repeat that we take students’ feedback extremely seriously and we count on your cooperation when seeking feedback that will help us identify the strengths and weaknesses of the course contents and learning and teaching strategies. We guarantee that the process is entirely anonymous and that your feedback will not have any impact on your final results.

7. Course Schedule

Week 1: 26 Feb
Activity

Lecture/Discussion/Lab

Topic

  • Time Value of Money and Valuation of Cash Flows
  • Computer Lab Excel Related

Assessment/Other

Module 1: Detailed mapping of topic items to the textbook are provided via course webpage on Moodle.

Week 2: 05 Mar
Activity

Lecture/Discussion/Lab

Topic

  • Time Value of Money and Valuation of Cash Flows (Contd.)
  • Computer Lab Excel Related

Assessment/Other

Module 1: Detailed mapping of topic items to the textbook are provided via course webpage on Moodle.

Week 3: 12 Mar
Activity

Lecture/Discussion/Lab

Topic

  • Time Value of Money and Valuation of Cash Flows (Contd.)
  • Computer Lab Excel Related

Assessment/Other

Module 1: Detailed mapping of topic items to the textbook are provided via course webpage on Moodle.

Week 4: 19 Mar
Activity

Lecture/Discussion/Lab

Topic

  • Valuation of Contingent Cash Flows
  • Computer Lab Excel Related

Assessment/Other

Module 2: Detailed mapping of topic items to the textbook are provided via course webpage on Moodle.

Week 5: 26 Mar
Activity

Lecture/Discussion/Lab

Topic

  • Modelling Loans and Repayments
  • Computer Lab Excel Related

Assessment/Other

Module 3: Detailed mapping of topic items to the textbook are provided via course webpage on Moodle.

Mid Semester Break: 02 Apr
Week 6: 09 Apr
Activity

Quiz/Lecture

Topic

  • Mid term quiz
  • Modelling Loans and Repayments

Assessment/Other

  • Quiz venue/time TBA
  • Module 3 (Contd.)

Week 7: 16 Apr
Activity

Lecture/Discussion/Lab

Topic

  • Interest Rate Risk
  • Computer Lab Excel Related

Assessment/Other

Module 4: Detailed mapping of topic items to the textbook are provided via course webpage on Moodle.

Week 8: 23 Apr
Activity

Lecture/Discussion/Lab

Topic

  • Interest Rate Risk
  • Computer Lab Excel Related

Assessment/Other

Module 4: Detailed mapping of topic items to the textbook are provided via course webpage on Moodle.

Week 9: 30 Apr
Activity

Lecture/Discussion/Lab

Topic

  • Derivatives
  • Computer Lab Excel Related

Assessment/Other

Module 5: Detailed mapping of topic items to the textbook are provided via course webpage on Moodle.

Week 10: 07 May
Activity

Lecture/Discussion/Lab

Topic

  • Derivatives
  • Computer Lab Excel Related

Assessment/Other

Module 5: Detailed mapping of topic items to the textbook are provided via course webpage on Moodle.

Week 11: 14 May
Activity

Lecture/Discussion/Lab

Topic

  • Stochastic Returns
  • Computer Lab Excel Related

Assessment/Other

Module 6: Detailed mapping of topic items to the textbook are provided via course webpage on Moodle.

Week 12: 21 May
Activity

Lecture/Discussion/Lab

Topic

  • Stochastic Returns Computer Lab Excel Related

Assessment/Other

Module 6: Detailed mapping of topic items to the textbook are provided via course webpage on Moodle.

Week 13: 28 May

8. Policies

Information about UNSW Business School protocols, University policies, student responsibilities and education quality and support.

Program Learning Goals and Outcomes

The Business School Program Learning Goals reflect what we want all students to BE or HAVE by the time they successfully complete their degree, regardless of their individual majors or specialisations. For example, we want all our graduates to HAVE a high level of business knowledge and a sound awareness of ethical, social, cultural and environmental implications of business. As well, we want all our graduates to BE effective problem-solvers, communicators and team participants.

You can demonstrate your achievement of these goals by the specific outcomes you achieve by the end of your degree (i.e. Program Learning Outcomes—henceforth PLOs). These PLOs articulate what you need to know and be able to do as a result of engaging in learning. They embody the knowledge, skills and capabilities that are identified, mapped, taught, practised and assessed within each Business School program.

All UNSW programs and courses are designed to assess the attainment of program and/or course level learning outcomes, as outlined in the UNSW Assessment Design Procedure. It is therefore important that you become familiar with the Business School PLOs, as they constitute the framework which informs and shapes the course components and assessments of the courses within your program of study.

Program Learning Outcomes

  • Undergraduate
  • Postgraduate Coursework
Knowledge You should be able to identify and apply disciplinary knowledge to business situations in a local and global environment.
Critical thinking and problem solving You should be able to identify and research issues in business situations, analyse the issues, and propose appropriate and well-justified solutions.
Written communication You should be able to prepare written documents that are clear, concise and coherent, using appropriate style and presentation for the intended audience, purpose and context.
Oral communication You should be able to prepare and deliver oral presentations that are clear, focussed, well-structured, and delivered in a professional manner.
Teamwork You should be able to participate collaboratively and responsibly in teams, and reflect on your own teamwork, and on the team’s processes and ability to achieve outcomes.
Ethical, social and environmental responsibility
  1. You should be able to identify and assess ethical, environmental and/or sustainability considerations in business decision-making and practice.
  2. You should be able to identify social and cultural implications of business.
Workplace skills (Co-op programs only) You should be able to conduct yourself in a professional manner in the work environment, communicate effectively in diverse workplace situations and be able to apply discipline knowledge and understanding to real business problems with initiative and self-direction.
Related PLO Documents View the Undergraduate Honours PLOs (pdf)
Knowledge You should be able to identify and apply current knowledge of disciplinary or interdisciplinary theory and professional practice to business in local and global environments.
Critical thinking and problem solving You should be able to identify, research and analyse complex issues and problems in business and/or management, and propose appropriate and well-justified solutions.
Written communication You should be able to produce written documents that communicate complex disciplinary ideas and information effectively for the intended audience and purpose.
Oral communication You should be able to produce oral presentations that communicate complex disciplinary ideas and information effectively for the intended audience and purpose.
Teamwork You should be able to participate collaboratively and responsibly in teams, and reflect on your own teamwork, and on the team’s processes and ability to achieve outcomes.
Ethical, social and environmental responsibility
  1. You should be able to identify and assess ethical, environmental and/or sustainability considerations in business decision-making and practice.
  2. You should be able to identify social and cultural implications of business.
Related PLO Documents View the Master of Philosophy PLOs (pdf)
View the Doctor of Philosophy PLOs (pdf)

UNSW Graduate Capabilities

The Business School PLOs also incorporate UNSW graduate capabilities, a set of generic abilities and skills that all students are expected to achieve by graduation. These capabilities articulate the University’s institutional values, as well as future employer expectations.

UNSW Graduate CapabilitiesBusiness School PLOs
Scholars capable of independent and collaborative enquiry, rigorous in their analysis, critique and reflection, and able to innovate by applying their knowledge and skills to the solution of novel as well as routine problems.
  • Critical thinking and problem solving
  • Knowledge
  • Oral communication
  • Research capability
  • Teamwork
  • Workplace skills
  • Written communication
Entrepreneurial leaders capable of initiating and embracing innovation and change, as well as engaging and enabling others to contribute to change
  • Critical thinking and problem solving
  • Knowledge
  • Oral communication
  • Workplace skills
  • Written communication
Professionals capable of ethical, self- directed practice and independent lifelong learning
  • Ethical, social and environmental responsibility
  • Workplace skills
Global citizens who are culturally adept and capable of respecting diversity and acting in a socially just and responsible way.
  • Ethical, social and environmental responsibility
  • Oral communication
  • Written communication

The Business School strongly advises you to choose a range of courses that assist your development against these PLOs and graduate capabilities, and to keep a record of your achievements as part of your portfolio. You could use these records for work or further study. For support with selecting your courses contact the UNSW Business School Student Centre.

Academic Integrity and Plagiarism

Academic Integrity is honest and responsible scholarship. This form of ethical scholarship is highly valued at UNSW. Terms like Academic Integrity, misconduct, referencing, conventions, plagiarism, academic practices, citations and evidence based learning are all considered basic concepts that successful university students understand. Learning how to communicate original ideas, refer sources, work independently, and report results accurately and honestly are skills that you will be able to carry beyond your studies.

The definition of academic misconduct is broad. It covers practices such as cheating, copying and using another person’s work without appropriate acknowledgement. Incidents of academic misconduct may have serious consequences for students.

Plagiarism

UNSW regards plagiarism as a form of academic misconduct. UNSW has very strict rules regarding plagiarism. Plagiarism at UNSW is using the words or ideas of others and passing them off as your own. All Schools in the Business School have a Student Ethics Officer who will investigate incidents of plagiarism and may result in a student’s name being placed on the Plagiarism and Student Misconduct Registers.

Below are examples of plagiarism including self-plagiarism:

Copying: Using the same or very similar words to the original text or idea without acknowledging the source or using quotation marks. This includes copying materials, ideas or concepts from a book, article, report or other written document, presentation, composition, artwork, design, drawing, circuitry, computer program or software, website, internet, other electronic resource, or another person's assignment, without appropriate acknowledgement of authorship.

Inappropriate Paraphrasing: Changing a few words and phrases while mostly retaining the original structure and/or progression of ideas of the original, and information without acknowledgement. This also applies in presentations where someone paraphrases another’s ideas or words without credit and to piecing together quotes and paraphrases into a new whole, without appropriate referencing.

Collusion: Presenting work as independent work when it has been produced in whole or part in collusion with other people. Collusion includes:

  • Students providing their work to another student before the due date, or for the purpose of them plagiarising at any time
  • Paying another person to perform an academic task and passing it off as your own
  • Stealing or acquiring another person’s academic work and copying it
  • Offering to complete another person’s work or seeking payment for completing academic work

Collusion should not be confused with academic collaboration (i.e., shared contribution towards a group task).

Inappropriate Citation: Citing sources which have not been read, without acknowledging the 'secondary' source from which knowledge of them has been obtained.

Self-Plagiarism: ‘Self-plagiarism’ occurs where an author republishes their own previously written work and presents it as new findings without referencing the earlier work, either in its entirety or partially. Self-plagiarism is also referred to as 'recycling', 'duplication', or 'multiple submissions of research findings' without disclosure. In the student context, self-plagiarism includes re-using parts of, or all of, a body of work that has already been submitted for assessment without proper citation.

To see if you understand plagiarism, do this short quiz: https://student.unsw.edu.au/plagiarism-quiz

Cheating

The University also regards cheating as a form of academic misconduct. Cheating is knowingly submitting the work of others as their own and includes contract cheating (work produced by an external agent or third party that is submitted under the pretences of being a student’s original piece of work). Cheating is not acceptable at UNSW.

If you need to revise or clarify any terms associated with academic integrity you should explore the 'Working with Academic Integrity' self-paced lessons available at: https://student.unsw.edu.au/aim.

For UNSW policies, penalties, and information to help you avoid plagiarism see: https://student.unsw.edu.au/plagiarism as well as the guidelines in the online ELISE tutorials for all new UNSW students: http://subjectguides.library.unsw.edu.au/elise. For information on student conduct see: https://student.unsw.edu.au/conduct.

For information on how to acknowledge your sources and reference correctly, see: https://student.unsw.edu.au/referencing. If you are unsure what referencing style to use in this course, you should ask the lecturer in charge.

Student Responsibilities and Conduct

Students are expected to be familiar with and adhere to university policies in relation to class attendance and general conduct and behaviour, including maintaining a safe, respectful environment; and to understand their obligations in relation to workload, assessment and keeping informed.

Information and policies on these topics can be found on the 'Managing your Program' website

Workload

It is expected that you will spend at least nine to ten hours per week studying for a course except for Summer Term courses which have a minimum weekly workload of eighteen to twenty hours. This time should be made up of reading, research, working on exercises and problems, online activities and attending classes. In periods where you need to complete assignments or prepare for examinations, the workload may be greater. Over-commitment has been a cause of failure for many students. You should take the required workload into account when planning how to balance study with employment and other activities.

We strongly encourage you to connect with your Moodle course websites in the first week of semester. Local and international research indicates that students who engage early and often with their course website are more likely to pass their course.

View more information on expected workload

Attendance

Your regular and punctual attendance at lectures and seminars or in online learning activities is expected in this course. The Business School reserves the right to refuse final assessment to those students who attend less than 80% of scheduled classes where attendance and participation is required as part of the learning process (e.g., tutorials, flipped classroom sessions, seminars, labs, etc.).

View more information on attendance

General Conduct and Behaviour

You are expected to conduct yourself with consideration and respect for the needs of your fellow students and teaching staff. Conduct which unduly disrupts or interferes with a class, such as ringing or talking on mobile phones, is not acceptable and students may be asked to leave the class.

View more information on student conduct

Health and Safety

UNSW Policy requires each person to work safely and responsibly, in order to avoid personal injury and to protect the safety of others.

View more information on Health and Safety

Keeping Informed

You should take note of all announcements made in lectures, tutorials or on the course web site. From time to time, the University will send important announcements to your university e-mail address without providing you with a paper copy. You will be deemed to have received this information. It is also your responsibility to keep the University informed of all changes to your contact details.

Special Consideration

You must submit all assignments and attend all examinations scheduled for your course. You can apply for special consideration when illness or other circumstances beyond your control, interfere with your performance in a specific assessment task or tasks. Special Consideration is primarily intended to provide you with an extra opportunity to demonstrate the level of performance of which you are capable.

General information on special consideration for undergraduate and postgraduate courses can be found in the Assessment Implementation Procedure and the Current Students page.

Please note the following:

  1. Applications will not be accepted by teaching staff. The lecturer-in-charge will be automatically notified when you lodge an online application for special consideration
  2. Decisions and recommendations are only made by lecturers-in-charge (or by the Faculty Panel in the case of final exam special considerations), not by tutors
  3. Applying for special consideration does not automatically mean that you will be granted a supplementary exam or other concession
  4. Special consideration requests do not allow lecturers-in-charge to award students additional marks

Business School Protocol on requests for Special Consideration

The lecturer-in-charge will need to be satisfied on each of the following before supporting a request for special consideration:

  1. Does the medical certificate contain all relevant information? For a medical certificate to be accepted, the degree of illness and its impact on the student must be stated by the medical practitioner (severe, moderate, mild). A certificate without this will not be valid. Students should also note that only medical certificates issued after physically visiting a registered medical practitioner will be accepted. Medical certificates submitted for Special Consideration should always be requested from a registered medical practitioner that you have seen at a medical practice. Certificates obtained online or via social media may be fraudulent and if relied upon could result in a breach of the UNSW Student Code.
  2. Has the student performed satisfactorily in the other assessment items? To understand what Satisfactory Performance means in this course, please refer to the 'Formal Requirements' section in Part A of your Course Outline

Special Consideration and the Final Exam in undergraduate and postgraduate courses

Applications for special consideration in relation to the final exam are considered by a Business School Faculty panel to which lecturers-in-charge provide their recommendations for each request. If the Faculty panel grants a special consideration request, this will entitle the student to sit a supplementary examination. No other form of consideration will be granted. The following procedures will apply:

  1. Supplementary exams will be scheduled centrally and will be held approximately two weeks after the formal examination period.

    Supplementary exams for Semester 1, 2018 will be held during the period 14 - 21 July, 2018. Students wishing to sit a supplementary exam will need to be available during this period.

    The date for all Business School supplementary exams for Summer Term 2017/2018 is Wednesday, 21 February, 2018. If a student lodges a special consideration for the final exam, they are stating they will be available on this date. Supplementary exams will not be held at any other time.

  2. Where a student is granted a supplementary examination as a result of a request for special consideration, the student’s original exam (if completed) will be ignored and only the mark achieved in the supplementary examination will count towards the final grade. Absence from a supplementary exam without prior notification does not entitle the student to have the original exam paper marked, and may result in a zero mark for the final exam.

The Supplementary Exam Protocol for Business School students is available at: http://www.business.unsw.edu.au/suppexamprotocol

For special consideration for assessments other than the final exam refer to the ‘Assessment Section’ in your course outline.

Protocol for Viewing Final Exam Scripts

The UNSW Business School has set a protocol under which students may view their final exam script. Please check the protocol here.

Given individual schools within the Faculty may set up a local process for viewing final exam scripts, it is important that you check with your School whether they have any additional information on this process. Please note that this information might also be included in your course outline.


Student Support and Resources

The University and the Business School provide a wide range of support services and resources for students, including:

Business School Education Quality and support Unit (EQS)
The EQS offers academic writing, study skills and maths support specifically for Business students. Services include workshops, online resources, and individual consultations.
Level 1, Room 1033, Quadrangle Building.
bschoolconsults@unsw.edu.au
02 9385 7577 or 02 9385 4508

Business School Student Centre
The Business School Student Centre provides advice and direction on all aspects of admission, enrolment and graduation.
Level 1, Room 1028 in the Quadrangle Building
02 9385 3189

UNSW Learning Centre
The UNSW Learning Centre provides academic skills support services, including workshops and resources, for all UNSW students. See their website for details.
Lower Ground Floor, North Wing Chancellery Building.
learningcentre@unsw.edu.au
02 9385 2060

Educational Support Service
Educational Support Advisors work with all students to promote the development of skills needed to succeed at university, whilst also providing personal support throughout the process. Check their website to request an appointment or to register in the Academic Success Program.
John Goodsell Building, Ground Floor.
advisors@unsw.edu.au
02 9385 4734

Library services and facilities for students
The UNSW Library offers a range of collections, services and facilities both on-campus and online.
Main Library, F21.
02 9385 2650

Moodle eLearning Support
Moodle is the University’s learning management system. You should ensure that you log into Moodle regularly.
externalteltsupport@unsw.edu.au
02 9385 3331

UNSW IT
UNSW IT provides support and services for students such as password access, email services, wireless services and technical support.
UNSW Library Annexe (Ground floor).
itservicecentre@unsw.edu.au
02 9385 1333

Disability Support Services
UNSW Disability Support Services provides assistance to students who are trying to manage the demands of university as well as a health condition, learning disability or who have personal circumstances that are having an impact on their studies. Disability Advisers can arrange to put in place services and educational adjustments to make things more manageable so that students are able to complete their course requirements. To receive educational adjustments for disability support, students must first register with Disability Services.
Ground Floor, John Goodsell Building.
disabilities@unsw.edu.au
02 9385 4734

UNSW Counselling and Psychological Services
Provides support and services if you need help with your personal life, getting your academic life back on track or just want to know how to stay safe, including free, confidential counselling.
Level 2, East Wing, Quadrangle Building.
counselling@unsw.edu.au
02 9385 5418


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