COMM1000 Creating Social Change: From Innovation to Impact - 2019

On-site, Kensington
Online, Kensington
COMM1000
Undergraduate
Term 3
6 Units of Credit
UNSW Business School

Offering Selection
This course outline is for the current semester. To view outlines from other years and/or semesters, visit the archives

1. Course Details

Summary of Course

Do you want to change the world, but don't know where to start?

This course is for aspiring change agents across all sectors, including business, not-for-profit and government. Whether your career lies in business, law, art and design, arts and social sciences, the built environment, science, engineering or medicine, you will learn how to address complex social problems and you will develop practical skills to create better social outcomes.

We explore the issues that policy makers, industry leaders and social service providers grapple with every day, such as inequality, place-based disadvantage, mental health, homelessness, and human rights. We will introduce models for systems change, social innovation, and cross-sectoral collaboration. You will complete the course with a broad understanding of social systems and the keys to initiating and sustaining positive social change.


The course introduces national and global trends through a range of case studies, and you will have the opportunity to hear directly from experts in business, government and social purpose organisations who have successfully initiated social change.

Teaching Times and Locations

Please note that teaching times and locations are subject to change. Students are strongly advised to refer to the Class Timetable website for the most up-to-date teaching times and locations.

View course timetable

Course Policies & Support

Course Aims and Relationship to Other Courses

This course aims to introduce students to systems thinking and societal change scenarios. It provides an overview of how sectors (public, private, and not-for-profit) create social impact in Australia and how they can work together more effectively to achieve positive social change. Students will examine these change processes within specific sectors as well as how these sectors interact to generate change. Catalysts and barriers to change will also be highlighted and supported by the real-life experiences of high calibre guest speakers. Students will be given the opportunity to put this learning into practice by planning their own change process to solve a social problem. This course is designed as a flexible core elective in the Commerce (or Commerce related) program, a level 1 Business School elective, or a General Education course for students from other UNSW faculties. It is designed to complement learning within the broad range of programs from across the University.

Additonal Course Details

Readings

There are no prescribed textbooks for this course. Each Module will have mandatory and optional readings. Links to all of these resources are on the reading list for your course in the UNSW Library's Leganto system, which you can access via your Moodle course. Please note you will need to login, and may be required to enter your UNSW zID and zPass in order to access the library site.

If you experience any problems in accessing the readings, please try the following:

•     Search directly for the article on the UNSW Library home page (https://library.unsw.edu.au/) by placing the name of the article in the Search box.

•     Search directly for the book excerpt on the UNSW Library home page (https://library.unsw.edu.au/) by placing your course code into the Search box. When you do this all the course readings that are excerpts from books will appear.

Required readings consist of core texts and their applications. Readings are chosen to provide both theoretical foundation and to illuminate their meaning and usage in professional contexts. The readings are not to be studied in detail, but designed to initiate thinking and understanding of key themes in social systems and change. 

3. Staff Contact Details

Position Name Email Location Phone Consultation Times
Course AuthorityJinki Trevillian
By appointment
Course AuthorityJinki Trevillian
By appointment

Course Authority: Dr Jinki Trevillian

Email: j.trevillian@unsw.edu.au

Centre for Social Impact, Lvl 5 West Wing, UNSW Business School

Phone: +61 2 8936 0990

 

Tutor: Felicity Jensen

Email: f.jensen@unsw.edu.au 

Location: Centre for Social Impact, Lvl 5 West Wing, UNSW Business School

 

Tutor: Teneisha Bhalla

Email: t.bhalla@unsw.edu.au

Location: Centre for Social Impact, Lvl 5 West Wing, UNSW Business School

 

Tutor: Darcy Small

Email: d.small@unsw.edu.au

Location: Centre for Social Impact, Lvl 5 West Wing, UNSW Business School

 

Online Course Facilitator and Tutor: Nicole Moore

Contact details via moodle.

 

Tutor :Jackie Torry

Contact details via moodle

 

Centre for Social Impact Student Administration

Centre for Social Impact Student Team

Phone No: 02 8936 0990

Email: csistudents@unsw.edu.au

 

4. Learning and Teaching Activities

Approach to Learning and Teaching in the Course

The overall pedagogical philosophy of this course is based on the belief that learning is an active process requiring engagement and immersion.

Due to the dynamic nature of social change this course will be highly interactive and discussion-oriented. It will utilise innovative and varied learning, teaching and assessment strategies designed to apply content to practical examples and case studies.

Learning Activities and Teaching Strategies

In order to maximise the collaborative and experiential nature of this course, a 'flipped' learning and teaching approach will be used that will help to support deeper student engagement and outcomes. The flipped approach means you do reading and researching independently and use group discussion time for active and interactive learning. Each Unit (topic/module) will include a range of activities that you will complete before and after the unit is offered. You have three major resources to help you learn:

1. The course materials comprising readings, references, insights and commentary for each unit. You will do much of your learning independently by working through the course materials and completing the learning activities, and collaboratively through online discussions and webinars.

2. Your class discussions are conducted on the online Moodle site. Your facilitator's role is to guide your learning by conducting class discussions, answering questions that might arise after you have done the week's work, providing insights from practical experience and understanding of theory, providing you with feedback on your assignments, and directing discussions that will occur between you and your co-participants.

3. Your co-participants are an invaluable source of rich learning content for you. Their work and life, and their willingness to question and debate the course materials, your views and those of the facilitator, represent a great learning opportunity. They bring much valuable insight to the learning.

 

Course Structure

Online:

The course is delivered online over 11 weeks from Monday 16 September 2019 until Monday 25th November 2019. No face-to-face attendance is required. Students are expected to be online in O week, beginning Wednesday 11th September 2019.

Face-to-face:

Lectures: Start in Week 1 and end in Week 10. The lectures are on campus in weeks 1-4 and then online for the remainder of the course (weeks 5-10).

Tutorials: Start in Week 1 and end in Week 11. Note, attendance requirements apply.

All students must be enrolled in one lecture and one tutorial.

LECTURES on campus Weeks 1-4 only:

TUTORIALS on campus Weeks 1-11 (compulsory tutorials noted in timetable)

6. Course Resources

The website for this course is on Moodle at:

http://moodle.telt.unsw.edu.au   

Login to Moodle with your student zID (username) and zPass (password).

If you encounter a technical problem while using Moodle, please contact the UNSW IT Service Desk via the following channels:

Website: https://www.it.unsw.edu.au/students/

Email: ITServiceCentre@unsw.edu.au

Telephone: +61 (2) 9385 1333

Phone and email support is available Monday to Friday 8am - 8pm, Saturday and Sunday 11am - 2pm. Online service requests can be made via their website.

 

As we progress through the course,

remember to be mindful of how you feel

Social issues can be difficult to talk about sometimes and it is important to be mindful of how you feel. If you ever feel uncomfortable or distressed throughout the course, whether during or after the modules, you are very welcome to contact your lecturer in charge (j.trevillian@unsw.edu.au) to discuss this further - all discussions remain confidential and will not affect your marks in any way. If you feel that you need further support, the University provides free and confidential counselling and psychological services to all students enrolled at UNSW: https://www.counselling.unsw.edu.au/ - please do not hesitate to contact them, they are very helpful. You can also call Mental Health Line on 1800 011 511, it is a 24-hour telephone service operating seven days a week across NSW. It provides connections to crisis support and counselling.

Your contributions and your willingness to discuss these issues to create positive and meaningful social change are extremely valuable.

7. Course Evaluation & Development

Continual Course Improvement

Each year feedback is sought from students and other stakeholders about the courses offered in the Business School and continual improvements are made based on this feedback.UNSW's myExperience process is one of the ways in which student evaluative feedback is gathered. In this course we will seek your feedback through end of semester myExperience evaluations.

Student Response

-

Response to Student Feedback

While overall satisfaction with the course was high in Term 1, there were some issues raised by students with regard to weighting of assessments and online access to learning materials.

Weighting of Assessments

Students felt that a higher weighting on the multiple choice quiz in relation to the written reports did not reflect the work of the students. This weighting was adjusted to reflect a more proportionate balance with a reduction of the quiz weighting. The quiz was also separated into two parts, allowing more time for completion and a closer alignment with the modules.

Greater accessibility with transcripts and slides provided to accompany online presentations.

While transcripts had been created for most of the course, updated presentations and changes meant that some presentations lacked transcripts, new transcripts were created and additional slides provided where needed to improve student access to the learning materials.

 

8. Course Schedule

Week Activity Topic Detail/Engagement Assessment Task
Week 1 Moodle Book 1 Introduction to Social Change & the consequences of social inequality

Readings- Course material on Social Inequality

Discussion forum - activity on social inequality

 

Week 2 Moodle Book 2What’s the (wicked) problem? Wicked problems and types of change

Readings-

Course outline

Course material - Online readings on Wicked Problems

Discussion forums - Wicked problems

Types of Change Wicked problems

Week 3 Moodle Book 3 Systems thinking & the three sectors

Assessment Webinar

Discussion forum - Systems thinking activity

Assessment 2 : Critical Analysis
Assessment 3 : Multiple Choice Quiz
Week 4 Moodle Book 4Leadership & the Sustainable Development Goals (SDGs)

Discussion: the Sustainable Development Goals (SDGs)

Assessment 3 : Multiple Choice Quiz
Week 5 Moodle Book 5Business, social impact and human rights

Meet your team activity: Team contract

Discussion forum - supply chains and social responsibility

Week 6 Moodle Book 6Governments, NFPs & social change

Assessment Webinar

Discussion forum - How do the 3 sectors create positive social impact?

Teams activity: Choose SDG

Assessment 3 : Multiple Choice Quiz
Week 7 Moodle Book 7Social innovation: how to design a change process part 1 & 2

Discussion forum - Social Change and wicked problems

Teams activity- Work through social change innovation parts 1 & 2

Assessment 3 : Multiple Choice Quiz
Week 8 Moodle Book 8Designing & measuring your change process parts 3 & 4

Discussion forum - Designing a change process

Teams activity- work on social innovation

- Allocate roles in teams for the social pitch

Week 9 Moodle Book 9Cross-sectoral collaboration and Creating Shared Value

Discussion forum - Social Change pitch, purpose and audience

Teams work on social change

Assessment 4a : Social Change Pitch-written report
Week 10 Moodle Book 10Preparing your social pitch and collective impact & wrap up

Teams activity- continue working on social change presentation

Discussion forum - Course Review and Reflection

Week 11 There is no course material for this week

* Complete MyExperience survey by 20 November 2019.

Assessment 4b : Social Change Pitch- oral presentation

9. Policies and Support

Information about UNSW Business School protocols, University policies, student responsibilities and education quality and support.

Program Learning Outcomes

The Business School places knowledge and capabilities at the core of its curriculum via seven Program Learning Outcomes (PLOs). These PLOs are systematically embedded and developed across the duration of all coursework programs in the Business School.

PLOs embody the knowledge, skills and capabilities that are taught, practised and assessed within each Business School program. They articulate what you should know and be able to do upon successful completion of your degree.

Upon graduation, you should have a high level of specialised business knowledge and capacity for responsible business thinking, underpinned by ethical professional practice. You should be able to harness, manage and communicate business information effectively and work collaboratively with others. You should be an experienced problem-solver and critical thinker, with a global perspective, cultural competence and the potential for innovative leadership.

All UNSW programs and courses are designed to assess the attainment of program and/or course level learning outcomes, as required by the UNSW Assessment Design Procedure. It is important that you become familiar with the Business School PLOs, as they constitute the framework which informs and shapes the components and assessments of the courses within your program of study.

PLO 1: Business knowledge

Students will make informed and effective selection and application of knowledge in a discipline or profession, in the contexts of local and global business.

PLO 2: Problem solving

Students will define and address business problems, and propose effective evidence-based solutions, through the application of rigorous analysis and critical thinking.

PLO 3: Business communication

Students will harness, manage and communicate business information effectively using multiple forms of communication across different channels.

PLO 4: Teamwork

Students will interact and collaborate effectively with others to achieve a common business purpose or fulfil a common business project, and reflect critically on the process and the outcomes.

PLO 5: Responsible business practice

Students will develop and be committed to responsible business thinking and approaches, which are underpinned by ethical professional practice and sustainability considerations.

PLO 6: Global and cultural competence

Students will be aware of business systems in the wider world and actively committed to recognise and respect the cultural norms, beliefs and values of others, and will apply this knowledge to interact, communicate and work effectively in diverse environments.

PLO 7: Leadership development

Students will develop the capacity to take initiative, encourage forward thinking and bring about innovation, while effectively influencing others to achieve desired results.

These PLOs relate to undergraduate and postgraduate coursework programs.  Separate PLOs for honours and postgraduate research programs are included under 'Related Documents'.

Business School course outlines provide detailed information for students on how the course learning outcomes, learning activities, and assessment/s contribute to the development of Program Learning Outcomes.

RELATED DOCUMENTS

 

UNSW Graduate Capabilities

The Business School PLOs also incorporate UNSW graduate capabilities, a set of generic abilities and skills that all students are expected to achieve by graduation. These capabilities articulate the University’s institutional values, as well as future employer expectations.

UNSW Graduate CapabilitiesBusiness School PLOs
Scholars capable of independent and collaborative enquiry, rigorous in their analysis, critique and reflection, and able to innovate by applying their knowledge and skills to the solution of novel as well as routine problems.
  • PLO 1: Business knowledge
  • PLO 2: Problem solving
  • PLO 3: Business communication
  • PLO 4: Teamwork
  • PLO 7: Leadership development

Entrepreneurial leaders capable of initiating and embracing innovation and change, as well as engaging and enabling others to contribute to change
  • PLO 1: Business knowledge
  • PLO 2: Problem solving
  • PLO 3: Business communication
  • PLO 4: Teamwork
  • PLO 6: Global and cultural competence
  • PLO 7: Leadership development

Professionals capable of ethical, self-directed practice and independent lifelong learning
  • PLO 1: Business knowledge
  • PLO 2: Problem solving
  • PLO 3: Business communication
  • PLO 5: Responsible business practice

Global citizens who are culturally adept and capable of respecting diversity and acting in a socially just and responsible way.
  • PLO 1: Business knowledge
  • PLO 2: Problem solving
  • PLO 3: Business communication
  • PLO 4: Teamwork
  • PLO 5: Responsible business practice
  • PLO 6: Global and cultural competence

While our programs are designed to provide coverage of all PLOs and graduate capabilities, they also provide you with a great deal of choice and flexibility.  The Business School strongly advises you to choose a range of courses that assist your development against the seven PLOs and four graduate capabilities, and to keep a record of your achievements as part of your portfolio. You can use a portfolio as evidence in employment applications as well as a reference for work or further study. For support with selecting your courses contact the UNSW Business School Student Centre.




Academic Integrity and Plagiarism

Academic Integrity is honest and responsible scholarship. This form of ethical scholarship is highly valued at UNSW. Terms like Academic Integrity, misconduct, referencing, conventions, plagiarism, academic practices, citations and evidence based learning are all considered basic concepts that successful university students understand. Learning how to communicate original ideas, refer sources, work independently, and report results accurately and honestly are skills that you will be able to carry beyond your studies.

The definition of academic misconduct is broad. It covers practices such as cheating, copying and using another person’s work without appropriate acknowledgement. Incidents of academic misconduct may have serious consequences for students.

Plagiarism

UNSW regards plagiarism as a form of academic misconduct. UNSW has very strict rules regarding plagiarism. Plagiarism at UNSW is using the words or ideas of others and passing them off as your own. All Schools in the Business School have a Student Ethics Officer who will investigate incidents of plagiarism and may result in a student’s name being placed on the Plagiarism and Student Misconduct Registers.

Below are examples of plagiarism including self-plagiarism:

Copying: Using the same or very similar words to the original text or idea without acknowledging the source or using quotation marks. This includes copying materials, ideas or concepts from a book, article, report or other written document, presentation, composition, artwork, design, drawing, circuitry, computer program or software, website, internet, other electronic resource, or another person's assignment, without appropriate acknowledgement of authorship.

Inappropriate Paraphrasing: Changing a few words and phrases while mostly retaining the original structure and/or progression of ideas of the original, and information without acknowledgement. This also applies in presentations where someone paraphrases another’s ideas or words without credit and to piecing together quotes and paraphrases into a new whole, without appropriate referencing.

Collusion: Presenting work as independent work when it has been produced in whole or part in collusion with other people. Collusion includes:

  • Students providing their work to another student before the due date, or for the purpose of them plagiarising at any time
  • Paying another person to perform an academic task and passing it off as your own
  • Stealing or acquiring another person’s academic work and copying it
  • Offering to complete another person’s work or seeking payment for completing academic work

Collusion should not be confused with academic collaboration (i.e., shared contribution towards a group task).

Inappropriate Citation: Citing sources which have not been read, without acknowledging the 'secondary' source from which knowledge of them has been obtained.

Self-Plagiarism: ‘Self-plagiarism’ occurs where an author republishes their own previously written work and presents it as new findings without referencing the earlier work, either in its entirety or partially. Self-plagiarism is also referred to as 'recycling', 'duplication', or 'multiple submissions of research findings' without disclosure. In the student context, self-plagiarism includes re-using parts of, or all of, a body of work that has already been submitted for assessment without proper citation.

To see if you understand plagiarism, do this short quiz: https://student.unsw.edu.au/plagiarism-quiz

Cheating

The University also regards cheating as a form of academic misconduct. Cheating is knowingly submitting the work of others as their own and includes contract cheating (work produced by an external agent or third party that is submitted under the pretences of being a student’s original piece of work). Cheating is not acceptable at UNSW.

If you need to revise or clarify any terms associated with academic integrity you should explore the 'Working with Academic Integrity' self-paced lessons available at: https://student.unsw.edu.au/aim.

For UNSW policies, penalties, and information to help you avoid plagiarism see: https://student.unsw.edu.au/plagiarism as well as the guidelines in the online ELISE tutorials for all new UNSW students: http://subjectguides.library.unsw.edu.au/elise. For information on student conduct see: https://student.unsw.edu.au/conduct.

For information on how to acknowledge your sources and reference correctly, see: https://student.unsw.edu.au/referencing. If you are unsure what referencing style to use in this course, you should ask the lecturer in charge.


Student Responsibilities and Conduct

Students are expected to be familiar with and adhere to university policies in relation to class attendance and general conduct and behaviour, including maintaining a safe, respectful environment; and to understand their obligations in relation to workload, assessment and keeping informed.

Information and policies on these topics can be found on the 'Managing your Program' website.

Workload

It is expected that you will spend at least ten to twelve hours per week studying for a course except for Summer Term courses which have a minimum weekly workload of twenty to twenty four hours. This time should be made up of reading, research, working on exercises and problems, online activities and attending classes. In periods where you need to complete assignments or prepare for examinations, the workload may be greater. Over-commitment has been a cause of failure for many students. You should take the required workload into account when planning how to balance study with employment and other activities.

We strongly encourage you to connect with your Moodle course websites in the first week of semester. Local and international research indicates that students who engage early and often with their course website are more likely to pass their course.

View more information on expected workload

Attendance

Your regular and punctual attendance at lectures and seminars or in online learning activities is expected in this course. The Business School reserves the right to refuse final assessment to those students who attend less than 80% of scheduled classes where attendance and participation is required as part of the learning process (e.g., tutorials, flipped classroom sessions, seminars, labs, etc.).

View more information on attendance

General Conduct and Behaviour

You are expected to conduct yourself with consideration and respect for the needs of your fellow students and teaching staff. Conduct which unduly disrupts or interferes with a class, such as ringing or talking on mobile phones, is not acceptable and students may be asked to leave the class.

View more information on student conduct

Health and Safety

UNSW Policy requires each person to work safely and responsibly, in order to avoid personal injury and to protect the safety of others.

View more information on Health and Safety

Keeping Informed

You should take note of all announcements made in lectures, tutorials or on the course web site. From time to time, the University will send important announcements to your university e-mail address without providing you with a paper copy. You will be deemed to have received this information. It is also your responsibility to keep the University informed of all changes to your contact details.



Student Support and Resources

The University and the Business School provide a wide range of support services and resources for students, including:

Business School EQS Consultation Program
The Consultation Program offers academic writing, literacy and numeracy consultations, study skills, exam preparation for Business students. Services include workshops, online resources, individual and group consultations.
Level 1, Room 1035, Quadrangle Building.
BUS.EQS.Consultations@unsw.edu.au
02 9385 4508

Business School Student Centre
The Business School Student Centre provides advice and direction on all aspects of admission, enrolment and graduation.
Level 1, Room 1028 in the Quadrangle Building
02 9385 3189

UNSW Learning Centre
The UNSW Learning Centre provides academic skills support services, including workshops and resources, for all UNSW students. See their website for details.
Lower Ground Floor, North Wing Chancellery Building.
learningcentre@unsw.edu.au
02 9385 2060

Educational Support Service
Educational Support Advisors work with all students to promote the development of skills needed to succeed at university, whilst also providing personal support throughout the process. Check their website to request an appointment or to register in the Academic Success Program.
John Goodsell Building, Ground Floor.
advisors@unsw.edu.au
02 9385 4734

Library services and facilities for students
The UNSW Library offers a range of collections, services and facilities both on-campus and online.
Main Library, F21.
02 9385 2650

Moodle eLearning Support
Moodle is the University’s learning management system. You should ensure that you log into Moodle regularly.
externalteltsupport@unsw.edu.au
02 9385 3331

UNSW IT
UNSW IT provides support and services for students such as password access, email services, wireless services and technical support.
UNSW Library Annexe (Ground floor).
itservicecentre@unsw.edu.au
02 9385 1333

Disability Support Services
UNSW Disability Support Services provides assistance to students who are trying to manage the demands of university as well as a health condition, learning disability or who have personal circumstances that are having an impact on their studies. Disability Advisers can arrange to put in place services and educational adjustments to make things more manageable so that students are able to complete their course requirements. To receive educational adjustments for disability support, students must first register with Disability Services.
Ground Floor, John Goodsell Building.
disabilities@unsw.edu.au
02 9385 4734

UNSW Counselling and Psychological Services
Provides support and services if you need help with your personal life, getting your academic life back on track or just want to know how to stay safe, including free, confidential counselling.
Level 2, East Wing, Quadrangle Building.
counselling@unsw.edu.au
02 9385 5418


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