COMM3020 Global Business Practicum - 2020

Jakarta
Tel Aviv
Mumbai
COMM3020
Undergraduate
Summer
6 Units of Credit
UNSW Business School

Offering Selection
This course outline is for the current semester. To view outlines from other years and/or semesters, visit the archives

1. Course Details

Summary of Course

Mumbai and Jakarta only

COMM3020 is an experiential and intensive for-credit course. It provides students the unique opportunity to gain international understanding, exposure and workplace skills through studying and working in a specified location overseas.  

The central component of the course is the opportunity to work in a small cross-disciplinary student consulting team on a genuine business issue of a client organisation, such as local branches of international financial, marketing and technology corporations. In addition, students will also attend master classes by local industry leaders, government officials and academic experts, and learn about the local culture through field trips to important cultural landmarks and sights.

Tel Aviv only

COMM3020 Global Business Practicum: Israel is a Work Integrated Learning course. It provides students with the unique opportunity to gain international understanding, exposure and workplace skills through studying and working in Israel, a global centre for entrepreneurship and innovation, during a four-week intensive program in January­February 2020.

While some of the practicum work will be done at The Interdisciplinary Center (IDC) based at Herzliya (north of Tel Aviv), engagement with the start­ups will take place in Tel-Aviv (also the location of student accommodation), which is located on the coastline of the Mediterranean and offers a vibrant business, cultural and entertainment life.

The central component of the course is the opportunity to work on a real project for one of Israel's start-up companies. In addition, students will attend master classes delivered by a leading Israeli university, IDC, and other activities including guided tours to important cultural landmarks and sights.

Teaching Times and Locations

Please note that teaching times and locations are subject to change. Students are strongly advised to refer to the Class Timetable website for the most up-to-date teaching times and locations.

View course timetable

Course Policies & Support

Course Aims and Relationship to Other Courses

This course is offered as a Business School Elective within any Business School program or may be counted as an elective within the Accounting, Business Law, Finance, Human Resource Management, International Business, Management, Marketing and Information Systems majors (approvals may be possible for other majors via application). As this course allows you to develop a practical understanding of your business major(s), students must be within the last stages of their business major when undertaking this course. Enrolment is restricted and only students who meet the requirements of the selection process will be able to enrol.  In particular, eligible students must:

be in Good Academic Standing,

have a minimum WAM of 65

have completed CA:Essentials

have completed a minimum of 72 UOC by the commencement of this course

have an up-to-date LinkedIn profile

Eligible students wishing to complete this course will be required to submit an online Expression of Interest by the advertised date.

By completing this course students will:

• Gain work experience in an international context;

• Increase their intercultural competence and capabilities;

• Develop workplace skills hence increase their employability;

• Gain exposure to leading international businesses and high-profile local business leaders.

 

Additonal Course Details

Links to all required and optional resources are on the reading list for your course in the UNSW Library's Leganto system, which you can access via your Moodle course. Please note you will need to login and may be required to enter your UNSW zID and zPass in order to access the library site.

Required readings consist of core texts and their applications. Readings are chosen to provide both theoretical foundation and to illuminate their meaning and usage in professional contexts. The readings are not to be studied in detail but designed to initiate thinking and understanding of key themes in social systems and change. 

2. Staff Contact Details

Position Name Email Location Phone Consultation Times
Course AuthorityBrigitte McKenna
Course AuthorityMichael KatzCentre for Social Impact, 704, Level 7 Science Engineering Building (E8) (referred to as SEB)
By appointment
Course AuthorityBrigitte McKennaBusiness School+61 9385 4745by appointment only

3. Learning and Teaching Activities

Approach to Learning and Teaching in the Course

Mumbai and Jakarta only

This course is largely experiential in its approach. The majority of the learning will be carried out within a business organisation where students work in multi-disciplinary teams and apply material they have learned in their programs to a real life business issue.

Tel Aviv only

This course is largely experiential in its approach. The majority of the learning will occur through students working on a group start-up project at IDC, providing the opportunity for students to apply theory in a live business and entrepreneurship context.

A pre-departure workshop will prepare students for this experience by providing an introduction to Israel, an awareness of culturally-sensitive behaviour, and professional communication and behaviour in the workplace. 

As part of their time at IDC, students will also attend Master Classes to deepen their understanding of entrepreneurship generally and more specifically within the start-up and innovation culture of Israel.

Learning Activities and Teaching Strategies

Mumbai and Jakarta only

Pre-departure training workshops will prepare students for this experience by providing an introduction to practicum location, an awareness of culturally-sensitive behaviour, and professional communication and behaviour in the workplace. While in country, students will also attend a range of master classes to deepen their understanding of business within designated country and region

Tel Aviv only

The practicum will take place over four-weeks using a Double Diamond project management framework, providing students with the opportunity to go through the process of diverging, converging and iterating, before finalising their deliverable.

This leads to an open-ended learning process whereby students learn about their own strengths and weaknesses, as well as understanding their existing knowledge in a more nuanced and applied context. 

Course Structure

5. Course Resources

The website for this course is on UNSW Moodle at:

https://moodle.telt.unsw.edu.au/login/index.php

The following books and articles may be useful references:

Molinsky, A., 2013, Global Dexterity: How to Adapt Behavior Across Cultures Without Losing Yourself in the Process.

Thomas, D. C. & Inkson, K. C., 2009, Cultural Intelligence: Living and Working Globally.

Hofstede, G. 1994, 'The business of international business is culture', International Business Review, 3(1): 1-14.

Govindarajan, V & Gupta, AK., 2001, 'Building an Effective Global Business Team', Harvard Business Review

Adams, S. 1999, 'Setting cross-cultural disagreements begins with 'where' not 'how'.' Academy of Management Perspective, 13(1) 109-110.

Additional articles and resources could become available through the course Moodle site.

The University and the Business School provide a wide range of support services for students, including:

 

 

• Business Student Centre https://www.business.unsw.edu.au/students/resources/student-centre  

Office: Level 1, Room 1028 in the Quadrangle Building; Phone: 9385 3189.

• Moodle eLearning Support

For online help using Moodle, go to: https://student.unsw.edu.au/moodle-support For technical support, email: itservicecentre@unsw.edu.au; Phone: 9385 1333.

• UNSW Learning Centre

www.lc.unsw.edu.au  

Provides academic skills support services, including workshops and resources, for all UNSW students. See website for details.

• Library services and facilities for students

https://www.library.unsw.edu.au/study/services-for-students

• IT Service Centre

https://www.it.unsw.edu.au/students/index.html  

Provides technical support to troubleshoot problems with logging into websites, downloading documents, etc. Office: UNSW Library Annexe (Ground floor). Phone: 9385 1333.

• UNSW Counselling and Psychological Services

https://student.unsw.edu.au/wellbeing  

Provides support and services if you need help with your personal life, getting your academic life back on track or just want to know how to stay safe, including free, confidential counselling. Office: Level 2, East Wing, Quadrangle Building; Phone: 9385 5418; Email: counselling@unsw.edu.au

• Disability Support Services

https://student.unsw.edu.au/disability

Provides assistance to students who are trying to manage the demands of university as well as a health condition, learning disability or have personal circumstances that are having an impact on their studies. Office: Ground Floor, John Goodsell Building; Phone: 9385 4734; Email: disabilities@unsw.edu.au

 

6. Course Evaluation & Development

Continual Course Improvement

Each term feedback is sought from students about the course and continual improvements are made based on this feedback. In this course, we will seek your feedback through end of term myExperience responses. Your feedback is important to ensure the course is continually improved.

Tel Aviv only

This is the third time we are running this course, and so we continue to iterate and adapt based on feedback from not only our students, but also our partner university in Israel (IDC) and also the host businesses.

The amended course structure and details are based on the debrief sessions with students, as well ongoing discussions with both the 2018 and 2019 cohorts, and then implemented in collaboration with IDC.

Student Response

Tel Aviv only

The student response to the course is overwhelmingly positive, with the three key changes summarised below:

More time with the startups to improve the relationship and clarity of the brief, as the start-ups often work from small spaces this was a challenge;

More structure to the practical process of delivering an outcome in fourweeks; and

Specific changes to the Master Classes based on practical application

Response to Student Feedback

Tel Aviv only

We addressed this feedback as follows:

Ensure that students have one full day per week with the startups, and in addition, we work with them more closely in the lead up to the program to ensure the scope has been thoroughly developed;

Introduce and use the double diamond project management framework to provide an overall structure to the fourweek period. This was very successful in a three-week intensive course in Sydney. In addition, we will arrange the extra-curricular activities to better match the work-flow; and

We have worked with IDC to ensure that the content of the Master Classes is optimises the benefit to the students based on previous feedback.

7. Course Schedule

For AGSM academic calendars and key dates please visit https://www.business.unsw.edu.au/agsm/students/resources/timetables-and-key-dates
Week Activity Topic Detail/Engagement Assessment Task
Week 1 In-company PlacementSee Moodle - location specific
Week 2 In-company placementSee Moodle - location specific
Week 3 In-company placementSee Moodle - location specific
Week 4 In-company placementSee Moodle - location specific
Week 5 -See Moodle - location specific
Week 1 Introduction to IDC and host businessDiscover phase of practicum

IDC induction day

Start-up introductions

Research and discovery of business and scope

WEEK 0 : Pre-departure workshopCultural and business context and expectations

Introduction to double diamond project management framework

Introduction to Israeli business and social cultural expectations

Week 2 Define project scope Define phase of the practicum

Refine all information into first deliverable, the Project Scope to be shared with the Course Authority, IDC and host business.

Assessment 1 : Project Scope
Week 3 Project scope approval & begin solution devDevelop phase of the practicum

Develop the solution MVP, test and iterate.

Assessment 2 : Interim Review
Week 4 Finalise all host business deliverables Deliver phase of the practicum

Finalise the work into a practical and useful deliverable and share with the Course Authority, IDC and host business. 

Also complete reflection.

Assessment 3 : Practicum Report
Assessment 4 : Reflection
Week 5 Debrief workshopDiscuss learnings, program and experiences to crystalize and maximise the benefits to you

Guided by with a careers officer and Course Authority, discuss with peers to maximise benefit of the program.

Week 1 In-company PlacementSee Moodle - location specific
Week 2 In-company PlacementSee Moodle - location specific
Week 3 In-company placementSee Moodle - location specific
Week 4 In-company placementSee Moodle - location specific
Week 5 -See Moodle - location specific

8. Policies and Support

Information about UNSW Business School protocols, University policies, student responsibilities and education quality and support.

Program Learning Outcomes

The Business School places knowledge and capabilities at the core of its curriculum via seven Program Learning Outcomes (PLOs). These PLOs are systematically embedded and developed across the duration of all coursework programs in the Business School.

PLOs embody the knowledge, skills and capabilities that are taught, practised and assessed within each Business School program. They articulate what you should know and be able to do upon successful completion of your degree.

Upon graduation, you should have a high level of specialised business knowledge and capacity for responsible business thinking, underpinned by ethical professional practice. You should be able to harness, manage and communicate business information effectively and work collaboratively with others. You should be an experienced problem-solver and critical thinker, with a global perspective, cultural competence and the potential for innovative leadership.

All UNSW programs and courses are designed to assess the attainment of program and/or course level learning outcomes, as required by the UNSW Assessment Design Procedure. It is important that you become familiar with the Business School PLOs, as they constitute the framework which informs and shapes the components and assessments of the courses within your program of study.

PLO 1: Business knowledge

Students will make informed and effective selection and application of knowledge in a discipline or profession, in the contexts of local and global business.

PLO 2: Problem solving

Students will define and address business problems, and propose effective evidence-based solutions, through the application of rigorous analysis and critical thinking.

PLO 3: Business communication

Students will harness, manage and communicate business information effectively using multiple forms of communication across different channels.

PLO 4: Teamwork

Students will interact and collaborate effectively with others to achieve a common business purpose or fulfil a common business project, and reflect critically on the process and the outcomes.

PLO 5: Responsible business practice

Students will develop and be committed to responsible business thinking and approaches, which are underpinned by ethical professional practice and sustainability considerations.

PLO 6: Global and cultural competence

Students will be aware of business systems in the wider world and actively committed to recognise and respect the cultural norms, beliefs and values of others, and will apply this knowledge to interact, communicate and work effectively in diverse environments.

PLO 7: Leadership development

Students will develop the capacity to take initiative, encourage forward thinking and bring about innovation, while effectively influencing others to achieve desired results.

These PLOs relate to undergraduate and postgraduate coursework programs.  Separate PLOs for honours and postgraduate research programs are included under 'Related Documents'.

Business School course outlines provide detailed information for students on how the course learning outcomes, learning activities, and assessment/s contribute to the development of Program Learning Outcomes.

RELATED DOCUMENTS

 

UNSW Graduate Capabilities

The Business School PLOs also incorporate UNSW graduate capabilities, a set of generic abilities and skills that all students are expected to achieve by graduation. These capabilities articulate the University’s institutional values, as well as future employer expectations.

UNSW Graduate CapabilitiesBusiness School PLOs
Scholars capable of independent and collaborative enquiry, rigorous in their analysis, critique and reflection, and able to innovate by applying their knowledge and skills to the solution of novel as well as routine problems.
  • PLO 1: Business knowledge
  • PLO 2: Problem solving
  • PLO 3: Business communication
  • PLO 4: Teamwork
  • PLO 7: Leadership development

Entrepreneurial leaders capable of initiating and embracing innovation and change, as well as engaging and enabling others to contribute to change
  • PLO 1: Business knowledge
  • PLO 2: Problem solving
  • PLO 3: Business communication
  • PLO 4: Teamwork
  • PLO 6: Global and cultural competence
  • PLO 7: Leadership development

Professionals capable of ethical, self-directed practice and independent lifelong learning
  • PLO 1: Business knowledge
  • PLO 2: Problem solving
  • PLO 3: Business communication
  • PLO 5: Responsible business practice

Global citizens who are culturally adept and capable of respecting diversity and acting in a socially just and responsible way.
  • PLO 1: Business knowledge
  • PLO 2: Problem solving
  • PLO 3: Business communication
  • PLO 4: Teamwork
  • PLO 5: Responsible business practice
  • PLO 6: Global and cultural competence

While our programs are designed to provide coverage of all PLOs and graduate capabilities, they also provide you with a great deal of choice and flexibility.  The Business School strongly advises you to choose a range of courses that assist your development against the seven PLOs and four graduate capabilities, and to keep a record of your achievements as part of your portfolio. You can use a portfolio as evidence in employment applications as well as a reference for work or further study. For support with selecting your courses contact the UNSW Business School Student Centre.




Academic Integrity and Plagiarism

Academic Integrity is honest and responsible scholarship. This form of ethical scholarship is highly valued at UNSW. Terms like Academic Integrity, misconduct, referencing, conventions, plagiarism, academic practices, citations and evidence based learning are all considered basic concepts that successful university students understand. Learning how to communicate original ideas, refer sources, work independently, and report results accurately and honestly are skills that you will be able to carry beyond your studies.

The definition of academic misconduct is broad. It covers practices such as cheating, copying and using another person’s work without appropriate acknowledgement. Incidents of academic misconduct may have serious consequences for students.

Plagiarism

UNSW regards plagiarism as a form of academic misconduct. UNSW has very strict rules regarding plagiarism. Plagiarism at UNSW is using the words or ideas of others and passing them off as your own. All Schools in the Business School have a Student Ethics Officer who will investigate incidents of plagiarism and may result in a student’s name being placed on the Plagiarism and Student Misconduct Registers.

Below are examples of plagiarism including self-plagiarism:

Copying: Using the same or very similar words to the original text or idea without acknowledging the source or using quotation marks. This includes copying materials, ideas or concepts from a book, article, report or other written document, presentation, composition, artwork, design, drawing, circuitry, computer program or software, website, internet, other electronic resource, or another person's assignment, without appropriate acknowledgement of authorship.

Inappropriate Paraphrasing: Changing a few words and phrases while mostly retaining the original structure and/or progression of ideas of the original, and information without acknowledgement. This also applies in presentations where someone paraphrases another’s ideas or words without credit and to piecing together quotes and paraphrases into a new whole, without appropriate referencing.

Collusion: Presenting work as independent work when it has been produced in whole or part in collusion with other people. Collusion includes:

  • Students providing their work to another student before the due date, or for the purpose of them plagiarising at any time
  • Paying another person to perform an academic task and passing it off as your own
  • Stealing or acquiring another person’s academic work and copying it
  • Offering to complete another person’s work or seeking payment for completing academic work

Collusion should not be confused with academic collaboration (i.e., shared contribution towards a group task).

Inappropriate Citation: Citing sources which have not been read, without acknowledging the 'secondary' source from which knowledge of them has been obtained.

Self-Plagiarism: ‘Self-plagiarism’ occurs where an author republishes their own previously written work and presents it as new findings without referencing the earlier work, either in its entirety or partially. Self-plagiarism is also referred to as 'recycling', 'duplication', or 'multiple submissions of research findings' without disclosure. In the student context, self-plagiarism includes re-using parts of, or all of, a body of work that has already been submitted for assessment without proper citation.

To see if you understand plagiarism, do this short quiz: https://student.unsw.edu.au/plagiarism-quiz

Cheating

The University also regards cheating as a form of academic misconduct. Cheating is knowingly submitting the work of others as their own and includes contract cheating (work produced by an external agent or third party that is submitted under the pretences of being a student’s original piece of work). Cheating is not acceptable at UNSW.

If you need to revise or clarify any terms associated with academic integrity you should explore the 'Working with Academic Integrity' self-paced lessons available at: https://student.unsw.edu.au/aim.

For UNSW policies, penalties, and information to help you avoid plagiarism see: https://student.unsw.edu.au/plagiarism as well as the guidelines in the online ELISE tutorials for all new UNSW students: http://subjectguides.library.unsw.edu.au/elise. For information on student conduct see: https://student.unsw.edu.au/conduct.

For information on how to acknowledge your sources and reference correctly, see: https://student.unsw.edu.au/referencing. If you are unsure what referencing style to use in this course, you should ask the lecturer in charge.


Student Responsibilities and Conduct

Students are expected to be familiar with and adhere to university policies in relation to class attendance and general conduct and behaviour, including maintaining a safe, respectful environment; and to understand their obligations in relation to workload, assessment and keeping informed.

Information and policies on these topics can be found on the 'Managing your Program' website.

Workload

It is expected that you will spend at least ten to twelve hours per week studying for a course except for Summer Term courses which have a minimum weekly workload of twenty to twenty four hours. This time should be made up of reading, research, working on exercises and problems, online activities and attending classes. In periods where you need to complete assignments or prepare for examinations, the workload may be greater. Over-commitment has been a cause of failure for many students. You should take the required workload into account when planning how to balance study with employment and other activities.

We strongly encourage you to connect with your Moodle course websites in the first week of semester. Local and international research indicates that students who engage early and often with their course website are more likely to pass their course.

View more information on expected workload

Attendance

Your regular and punctual attendance at lectures and seminars or in online learning activities is expected in this course. The Business School reserves the right to refuse final assessment to those students who attend less than 80% of scheduled classes where attendance and participation is required as part of the learning process (e.g., tutorials, flipped classroom sessions, seminars, labs, etc.).

View more information on attendance

General Conduct and Behaviour

You are expected to conduct yourself with consideration and respect for the needs of your fellow students and teaching staff. Conduct which unduly disrupts or interferes with a class, such as ringing or talking on mobile phones, is not acceptable and students may be asked to leave the class.

View more information on student conduct

Health and Safety

UNSW Policy requires each person to work safely and responsibly, in order to avoid personal injury and to protect the safety of others.

View more information on Health and Safety

Keeping Informed

You should take note of all announcements made in lectures, tutorials or on the course web site. From time to time, the University will send important announcements to your university e-mail address without providing you with a paper copy. You will be deemed to have received this information. It is also your responsibility to keep the University informed of all changes to your contact details.



Student Support and Resources

The University and the Business School provide a wide range of support services and resources for students, including:

Business School EQS Consultation Program
The Consultation Program offers academic writing, literacy and numeracy consultations, study skills, exam preparation for Business students. Services include workshops, online resources, individual and group consultations.
Level 1, Room 1035, Quadrangle Building.
BUS.EQS.Consultations@unsw.edu.au
02 9385 4508

Business School Student Centre
The Business School Student Centre provides advice and direction on all aspects of admission, enrolment and graduation.
Level 1, Room 1028 in the Quadrangle Building
02 9385 3189

UNSW Learning Centre
The UNSW Learning Centre provides academic skills support services, including workshops and resources, for all UNSW students. See their website for details.
Lower Ground Floor, North Wing Chancellery Building.
learningcentre@unsw.edu.au
02 9385 2060

Educational Support Service
Educational Support Advisors work with all students to promote the development of skills needed to succeed at university, whilst also providing personal support throughout the process. Check their website to request an appointment or to register in the Academic Success Program.
John Goodsell Building, Ground Floor.
advisors@unsw.edu.au
02 9385 4734

Library services and facilities for students
The UNSW Library offers a range of collections, services and facilities both on-campus and online.
Main Library, F21.
02 9385 2650

Moodle eLearning Support
Moodle is the University’s learning management system. You should ensure that you log into Moodle regularly.
externalteltsupport@unsw.edu.au
02 9385 3331

UNSW IT
UNSW IT provides support and services for students such as password access, email services, wireless services and technical support.
UNSW Library Annexe (Ground floor).
itservicecentre@unsw.edu.au
02 9385 1333

Disability Support Services
UNSW Disability Support Services provides assistance to students who are trying to manage the demands of university as well as a health condition, learning disability or who have personal circumstances that are having an impact on their studies. Disability Advisers can arrange to put in place services and educational adjustments to make things more manageable so that students are able to complete their course requirements. To receive educational adjustments for disability support, students must first register with Disability Services.
Ground Floor, John Goodsell Building.
disabilities@unsw.edu.au
02 9385 4734

UNSW Counselling and Psychological Services
Provides support and services if you need help with your personal life, getting your academic life back on track or just want to know how to stay safe, including free, confidential counselling.
Level 2, East Wing, Quadrangle Building.
counselling@unsw.edu.au
02 9385 5418


Search Degrees

Find a degree or course



COMM3020