COMM5030 Social Entrepreneurship Practicum - 2020

Sydney
Bali
COMM5030
Postgraduate
Summer
6 Units of Credit
UNSW Business School

Offering Selection
This course outline is for the current semester. To view outlines from other years and/or semesters, visit the archives

1. Course Details

Summary of Course

Bali-based course only

COMM5030 Social Entrepreneurship Practicum - Bali is a Work Integrated Learning (WIL) course designed to integrate theory with the practice of work by enabling students to apply their business knowledge and skills to the business problems of social enterprises in Bali, Indonesia working on the general theme of environmental sustainability.

More specifically, the course is designed to provide students with an exceptional opportunity to apply their cumulative learning at UNSW and build practical business and leadership capabilities within the Balinese social entrepreneurship context. Social entrepreneurs use business thinking to develop operating models aimed at creating positive social outcomes to reach people in need. The course is facilitated through student engagement with genuine social entrepreneurship projects, supported by online modules, face-to-face workshops and cultural immersion activities. In Bali, the projects will be with highly innovative organisations that seek to tackle various needs of environmental sustainability, which is becoming an increasingly critical issue for this very popular island.  Our overall program partner is HUBUD, a dynamic co-working organisation that is committed to the local entrepreneurial ethos of Bali.

Sydney-based course only

COMM5030 is designed in a flipped classroom format. Instead of passive consumers of content, students are expected to be leaders of their own learning, with the coaching and support of the teaching team. The course includes online modules, industry-skill tutorials, face-to-face action learning workshops, as well as genuine engagement with social entrepreneurs on a social entrepreneurship project. Through all these experiences students are expected to proactively maximise their own learning opportunities.

This course provides students with the opportunity to apply their cumulative learning and to build practical business and leadership capabilities by working on a social entrepreneurship project. Social entrepreneurs use business thinking to develop operating models aimed at creating positive social outcomes to reach people in need.

Each practicum experience will be different depending on the group project on which each student will work. Assessment tasks are designed to provide a consulting style framework to both create value for the social entrepreneurship project, and to enable students to demonstrate their ability to apply and synthesise social entrepreneurship concepts. Assessments include project scope setting, a project presentation, a final project report, and a critical review and reflection.

Teaching Times and Locations

Please note that teaching times and locations are subject to change. Students are strongly advised to refer to the Class Timetable website for the most up-to-date teaching times and locations.

Bali-based course only:

Compulsory Pre-Departure Workshop

21 November 2019

UNSW (Time and location, TBA).

Practicum in-country

27 January-7 February 2019

Bali, Indonesia (daily schedule located on Moodle)

Debrief Session

February 2019 (TBA)

UNSW (Time and location, TBA)

 

View course timetable

Course Policies & Support

Course Aims and Relationship to Other Courses

Bali-based course only

There is an increasing demand from employers for graduates who are able to apply their theoretical knowledge to a practical context and demonstrate adaptability and resilience in complex environments.  Students, in turn, seek opportunities with purpose to enable them to apply their growing knowledge and skills to address unmet social and environmental needs. This course responds to both demands through:

- increasing students understanding of how their business knowledge may be applied in practice by working with social enterprises to address their business 'pain points';

- engaging in the complexity of social and environmental issues, and attempting to understand the various stakeholders and interconnections between them;

- increasing students' self-reflective abilities through challenging personal assumptions and participating in varied immersion activities within a dynamic social, economic and cultural context;

- developing students' creativity, critical thinking, and project management skills through producing collaboratively tangible project deliverables that will aid the sustainability of the social enterprises;

- developing interpersonal, communication, and cross-disciplinary skills through increased empathy towards oneself, one's team, and the social enterprises.

The above will be achieved through engaging with real-world problems, constraints, and opportunities that social enterprises confront in pursuing their organisational mission (both social/environmental and financial).  Simultaneously, this inherently uncertain, yet safe and dynamic learning environment will enable students to apply their technical skills and knowledge, thereby enabling learning about and contributing to social change within in a structured framework.

Sydney-based course only

There is an increasing demand from employers for graduate students that have applied their theoretical knowledge within a practical context. Meanwhile, students are increasingly looking for the opportunity to apply their growing knowledge and skills to contribute to positive social and environmental outcomes. This course offers the opportunity to deliver on both demands.

By providing students with the opportunity to apply their learning through a formal social entrepreneurship engagement, this course is aimed at consolidating students' existing technical knowledge and building practical skills. In addition, the inherently uncertain and dynamic learning environment ensures that students are able to apply their skills and knowledge in a diverse set of contexts.  By scoping and managing impactful and achievable practical projects, the course allows students to maximise their impact on broader society within a structured and efficient framework, while also gaining credit points towards their degree.

Additonal Course Details

Links to all required and optional resources are on the reading list for your course in the UNSW Library's Leganto system, which you can access via your Moodle course. Please note you will need to login and may be required to enter your UNSW zID and zPass in order to access the library site.

Required readings consist of core texts and their applications. Readings are chosen to provide both theoretical foundation and to illuminate their meaning and usage in professional contexts. The readings are not to be studied in detail but designed to initiate thinking and understanding of key themes in social systems and change. 

2. Staff Contact Details

Position Name Email Location Phone Consultation Times
Course AuthorityLucas Olmos
By appointment only
Course AuthoritySandeep KirpalaniCentre for Social Impact, 704, Level 7 Science Engineering Building (E8) (referred to as SEB)+61 2 8936 0909By appointment only

Bali-based course only

Course Authority: Sandeep Kirpalani

Email: s.kirpalani@unsw.edu.au

Consultation Times - via appointment

Centre for Social Impact, 704, Level 7 Science Engineering Building (E8) (referred to as SEB)

 

Sydney-based course only

Course Authority: Lucas Olmos

Email: l.olmos@unsw.edu.au

Consultation Times - via appointment

Centre for Social Impact, 704, Level 7 Science Engineering Building (E8) (referred to as SEB)

Teaching Staff:

Social Entrepreneur-in-Residence: Ben Pecotich

Email: b.pecotich@unsw.edu.au

Consultation Times - Immediately after the workshops

Location: Centre for Social Impact, 704, Level 7 Science Engineering Building (E8) (referred to as SEB)

Tutor: Heather Bailey

Email: h.bailey@unsw.edu.au

Consultation Times - Immediately after the workshops

Location: Centre for Social Impact, 704, Level 7 Science Engineering Building (E8) (referred to as SEB)

Project Coordinator: Sandy Killick

Email: s.killick@unsw.edu.au

Consultation Times - Immediately after the workshops

Location: Centre for Social Impact, 704, Level 7 Science Engineering Building (E8) (referred to as SEB)

Centre for Social Impact Student Administration

Centre for Social Impact Student Team

Phone No: 02 8936 0990

Email: csistudents@unsw.edu.au

3. Learning and Teaching Activities

Approach to Learning and Teaching in the Course

Bali-based course only

COMM5030 is a Work Integrated Learning (WIL) course designed to integrate academic learning with practical application as part of a student's program of study.  The course is aimed at facilitating purposeful project work with social enterprises in Bali through innovative, varied and culturally immersive learning and teaching strategies.  Various aspects of this project work will align with, and be assessed against, the course learning outcomes.

Students should come to the course committed to the process of curiosity and self-determined learning, while being proactively and creatively receptive to the immersion experiences.  Given the varied and dynamic nature of social enterprise organisations and the ecosystem within which they operate, this course is intended to be highly interactive, activity-based and responsive to the needs of the social enterprises. This means that the practicum experience of each student will be different, depending on the student's project, teamwork and individual response to the cultural immersion.

Sydney-based course only

The approach to learning is practicum-based, enabling students to learn through applying their skills and knowledge to deliver social and economic value to a social entrepreneurship project. This is done through working hands on with a social entrepreneur in a consulting process that requires teamwork, autonomy and strategic thinking. Each practicum experience will be different depending on the particular social entrepreneurship project on which each student group will work.

Learning Activities and Teaching Strategies

Bali-based course only

As an introduction to the course, students are required to attend a compulsory Pre-departure briefing workshop on 21st November 2019 at UNSW, Sydney.  This workshop will aim to prepare students by providing an introduction to the course schedule and the social enterprises and projects; and to Bali (and Indonesia); including awareness of culturally-sensitive behaviour and expectations around professional communication and behaviour in the workplace.

In Bali, students will be introduced to highly innovative social enterprises that draw upon business processes and market mechanisms to address environmental needs within the Balinese economy.  Over the first half of the course, students will visit the organisations to learn about their history, opportunities and challenges while following their social mission, the broader context of the problem the organisations are seeking to address and the multiple stakeholders, interactions, efforts and challenges at various socio, economic, cultural and policy levels. 

During the second half of the course, students will work in cross-disciplinary teams on projects sources from the social enterprises with the goal of co-designing deliverables and project reports for the organisations thereby increasing their overall impact.  Working on these projects will widen students' real-world experience of social change and develop their professionalism while putting into practice their knowledge and skills.  Students will be located at HUBUD, a highly successful co-working space in Bali where they also have the opportunity to engage collaboratively with other local entrepreneurs thereby broadening the scope of their contextual and cultural understanding.

Throughout the course, students will learn about social entrepreneurship and attend master classes by local experts and visit important local sites/ to learn about Balinese culture, social structures, economic systems and the politics of Indonesia (and Bali) more broadly.  In addition, through interactive workshops, the students will be introduced to frameworks and tools to assist their group projects. 

During the project work, individualised feedback will be regularly provided, and critical reflection will be highly encouraged by the Course Authority.  Overall the students will be expected to demonstrate self-determined learning, autonomy, co-operation and professionalism at all times during the course.

Sydney-based course only

Throughout the 2019-2020 summer term students will engage in formal learning of key social entrepreneurship concepts and skills (both online and face-to-face), as well as having the opportunity to work on their group's social entrepreneurship project.

The course is include workshop and tutorials allowing for blended learning and teaching strategies. The pre-workshop online learning materials (Modules 1-6) are located on Moodle. To ensure maximised interaction and engagement it is important that students have completed the pre-workshop weekly online learning materials BEFORE attending the respective weekly workshop.

Practicum workshops and tutorials will run from 6 January to 29 January. See schedule at the end of this document and class times at the start.

 

Course Structure

Bali-based course only

The course will run from 27 January to 7 February 2020 (12 days) in Bali, Indonesia.  

The course content and assessments are grounded in the project work that students will do for their respective social enterprise 'clients',which, in turn will relate to key strategic and/ or process-related 'pain points' of the respective organisations. 

For the day-to-schedule of the course please see Moodle.

Sydney-based course only

The course is structured to include four pillars of learning and experience:

Online Modules - A series of six online learning modules that include the course readings, theoretical underpinnings and key activities.

Workshops - Weekly 2hr workshops where students apply and expand on the concepts highlighted in the online modules.

Tutorials - Weekly 1hr tutorials focussed on the development of important business skills and capabilities to assist in the delivery of client projects.

Client Projects - A real life project undertaken in small groups across the term supporting a social enterprise client, including client meetings, project scoping and deliverables.

 

Online modules:

You will be required to work through 2 modules per week through week 1-3 (six modules in total) of online activities and reading in preparation for your workshops. The online modules are located on the COMM5030 Moodle site.

Workshops & Tutorials:

Depending on your stream, practicum workshops and tutorials will occur on the following days and times:

CLASS 1302:

WEEK 1

Monday 6 January

Tutorial: 2pm-6pm (4hr Tutorial)

Tuesday 7 January

Workshop: 9:30am-1:30pm (4hr Workshop)

*Please Note that you will also be required to meet with your client for a project scoping meeting this week and you are advised to maintain this week as free from commitments as possible. The appointment with the client will be organised once teams are formed in week 1.

WEEK 2

Tuesday 14 January

Workshop: 9:30am-1:30pm (4hr Workshop)

Tutorial: 2:30pm-4:30pm (2hr Tutorial)

WEEK 3

Monday 20 January

Workshop: 9:30am-1:30pm (4hr Workshop)

Tuesday 21 January

Workshop: 9:30am-1:30pm (4hr Workshop)

Tutorial: 2:30pm-4:30pm (2hr Tutorial)

WEEK 4

Tuesday 28 January

Workshop: 9:30am-1:30pm (4hr Workshop)

Tutorial: 2:30pm-4:30pm (2hr Tutorial)

CLASS 1309:

WEEK 1

Monday 6 January

Tutorial: 9:30am-1:30pm (4hr Tutorial)

Tuesday 7 January

Workshop: 2:00pm-6:00pm (4hr Workshop)

*Please Note that you will also be required to meet with your client for a project scoping meeting this week and you are advised to maintain this week as free from commitments as possible. The appointment with the client will be organised once teams are formed in week 1.

WEEK 2

Tuesday 14 January

Tutorial: 11:00am-1:00pm (2hr Tutorial)

Workshop: 2:00pm-6:00pm (4hr Workshop)

WEEK 3

Monday 20 January

Workshop: 2:00pm-6:00pm (4hr Workshop)

Tuesday 21 January

Tutorial: 11:00am-1:00pm (2hr Tutorial)

Workshop: 2:00pm-6:00pm (4hr Workshop)

WEEK 4

Tuesday 28 January

Tutorial: 11:00am-1:00pm (2hr Tutorial)

Workshop: 2:00pm-6:00pm (4hr Workshop)

 

5. Course Resources

The University and the Business School provide a wide range of support services for students, including:

• Centre for Social Impact (CSI)

http://www.csi.edu.au/  

Email: csistudents@unsw.edu.au Phone: 02 8936 0990.

• Business Student Centre https://www.business.unsw.edu.au/students/resources/student-centre  

Office: Level 1, Room 1028 in the Quadrangle Building; Phone: 9385 3189.

• Moodle eLearning Support

For online help using Moodle, go to: https://student.unsw.edu.au/moodle-support For technical support, email: itservicecentre@unsw.edu.au; Phone: 9385 1333.

• UNSW Learning Centre

www.lc.unsw.edu.au  

Provides academic skills support services, including workshops and resources, for all UNSW students. See website for details.

• Library services and facilities for students

https://www.library.unsw.edu.au/study/services-for-students

• IT Service Centre

https://www.it.unsw.edu.au/students/index.html  

Provides technical support to troubleshoot problems with logging into websites, downloading documents, etc. Office: UNSW Library Annexe (Ground floor). Phone: 9385 1333.

• UNSW Counselling and Psychological Services

https://student.unsw.edu.au/wellbeing  

Provides support and services if you need help with your personal life, getting your academic life back on track or just want to know how to stay safe, including free, confidential counselling. Office: Level 2, East Wing, Quadrangle Building; Phone: 9385 5418; Email: counselling@unsw.edu.au

• Disability Support Services

https://student.unsw.edu.au/disability

Provides assistance to students who are trying to manage the demands of university as well as a health condition, learning disability or have personal circumstances that are having an impact on their studies. Office: Ground Floor, John Goodsell Building; Phone: 9385 4734; Email: disabilities@unsw.edu.au

 

6. Course Evaluation & Development

Continual Course Improvement

Each term students are engaged for ongoing feedback and overfall feedback on course content and components, teaching staff and delivery approaches. We welcome feedback and encourage students to share openly via the channels below and by discussing directly with the teaching staff and the course authority.

Feedback channels include

  • In class surveys and Q&As
  • UNSW's myExperience
  • End of term discussion and feedback

Student Response

Bali-based course only

This will be the second time COMM5030 Bali has been offered. The first iteration of the course was run in December 2018. Student feedback included the recommendation to spend more time with the social enterprises in Bali to provide students with greater capacity to address their business problems by drawing on the business knowledge and skills.

 

Response to Student Feedback

Bali-based course only

In response to the above student feedback, the 2020 iteration of the course reflects a revised design to enable more time for students to interact with their respective social enterprise 'client' to enable a deeper analysis of and response to their project deliverables.

Sydney-base course only

Over the last few terms feedback from students has helped to reshape assessment formats, workshop and tutorial activities, delivery approaches, type and frequency of client engagement, staffing, group projects and much more.

7. Course Schedule

For AGSM academic calendars and key dates please visit https://www.business.unsw.edu.au/agsm/students/resources/timetables-and-key-dates
Week Activity Topic Detail/Engagement Assessment Task
Week 1 ONLINE MODULES: Modules 1-2

Monday 6 January

TUTORIAL (4hr)

Tuesday 7 January

WORKSHOP (4hr)

*Please Note that you will also be required to meet with your client for a project scoping meeting this week and you are advised to maintain this week as free from commitments as possible. The appointment with the client will be organised once teams are formed in week 1.

Assessment 1 : Project Scope Report
Week 2 ONLINE MODULES: Modules 3-4

Tuesday 14 January

WORKSHOP (4hr)

TUTORIAL(2hr)

Week 3 ONLINE MODULES: Modules 5-6

Monday 20 January

WORKSHOP (4hr)

Tuesday 21 January

WORKSHOP (4hr)

TUTORIAL (2hr)

Assessment 2 : Project Presentation
Week 4 -

WORKSHOP (4hr)

TUTORIAL (2hr)

Week 5 No workshop/class. Submissions of Assessments
Assessment 3 : Final Project Report
Assessment 4 : Personal & Professional Development Report

8. Policies and Support

Information about UNSW Business School protocols, University policies, student responsibilities and education quality and support.

Program Learning Outcomes

The Business School places knowledge and capabilities at the core of its curriculum via seven Program Learning Outcomes (PLOs). These PLOs are systematically embedded and developed across the duration of all coursework programs in the Business School.

PLOs embody the knowledge, skills and capabilities that are taught, practised and assessed within each Business School program. They articulate what you should know and be able to do upon successful completion of your degree.

Upon graduation, you should have a high level of specialised business knowledge and capacity for responsible business thinking, underpinned by ethical professional practice. You should be able to harness, manage and communicate business information effectively and work collaboratively with others. You should be an experienced problem-solver and critical thinker, with a global perspective, cultural competence and the potential for innovative leadership.

All UNSW programs and courses are designed to assess the attainment of program and/or course level learning outcomes, as required by the UNSW Assessment Design Procedure. It is important that you become familiar with the Business School PLOs, as they constitute the framework which informs and shapes the components and assessments of the courses within your program of study.

PLO 1: Business knowledge

Students will make informed and effective selection and application of knowledge in a discipline or profession, in the contexts of local and global business.

PLO 2: Problem solving

Students will define and address business problems, and propose effective evidence-based solutions, through the application of rigorous analysis and critical thinking.

PLO 3: Business communication

Students will harness, manage and communicate business information effectively using multiple forms of communication across different channels.

PLO 4: Teamwork

Students will interact and collaborate effectively with others to achieve a common business purpose or fulfil a common business project, and reflect critically on the process and the outcomes.

PLO 5: Responsible business practice

Students will develop and be committed to responsible business thinking and approaches, which are underpinned by ethical professional practice and sustainability considerations.

PLO 6: Global and cultural competence

Students will be aware of business systems in the wider world and actively committed to recognise and respect the cultural norms, beliefs and values of others, and will apply this knowledge to interact, communicate and work effectively in diverse environments.

PLO 7: Leadership development

Students will develop the capacity to take initiative, encourage forward thinking and bring about innovation, while effectively influencing others to achieve desired results.

These PLOs relate to undergraduate and postgraduate coursework programs.  Separate PLOs for honours and postgraduate research programs are included under 'Related Documents'.

Business School course outlines provide detailed information for students on how the course learning outcomes, learning activities, and assessment/s contribute to the development of Program Learning Outcomes.

RELATED DOCUMENTS

 

UNSW Graduate Capabilities

The Business School PLOs also incorporate UNSW graduate capabilities, a set of generic abilities and skills that all students are expected to achieve by graduation. These capabilities articulate the University’s institutional values, as well as future employer expectations.

UNSW Graduate CapabilitiesBusiness School PLOs
Scholars capable of independent and collaborative enquiry, rigorous in their analysis, critique and reflection, and able to innovate by applying their knowledge and skills to the solution of novel as well as routine problems.
  • PLO 1: Business knowledge
  • PLO 2: Problem solving
  • PLO 3: Business communication
  • PLO 4: Teamwork
  • PLO 7: Leadership development

Entrepreneurial leaders capable of initiating and embracing innovation and change, as well as engaging and enabling others to contribute to change
  • PLO 1: Business knowledge
  • PLO 2: Problem solving
  • PLO 3: Business communication
  • PLO 4: Teamwork
  • PLO 6: Global and cultural competence
  • PLO 7: Leadership development

Professionals capable of ethical, self-directed practice and independent lifelong learning
  • PLO 1: Business knowledge
  • PLO 2: Problem solving
  • PLO 3: Business communication
  • PLO 5: Responsible business practice

Global citizens who are culturally adept and capable of respecting diversity and acting in a socially just and responsible way.
  • PLO 1: Business knowledge
  • PLO 2: Problem solving
  • PLO 3: Business communication
  • PLO 4: Teamwork
  • PLO 5: Responsible business practice
  • PLO 6: Global and cultural competence

While our programs are designed to provide coverage of all PLOs and graduate capabilities, they also provide you with a great deal of choice and flexibility.  The Business School strongly advises you to choose a range of courses that assist your development against the seven PLOs and four graduate capabilities, and to keep a record of your achievements as part of your portfolio. You can use a portfolio as evidence in employment applications as well as a reference for work or further study. For support with selecting your courses contact the UNSW Business School Student Centre.




Academic Integrity and Plagiarism

Academic Integrity is honest and responsible scholarship. This form of ethical scholarship is highly valued at UNSW. Terms like Academic Integrity, misconduct, referencing, conventions, plagiarism, academic practices, citations and evidence based learning are all considered basic concepts that successful university students understand. Learning how to communicate original ideas, refer sources, work independently, and report results accurately and honestly are skills that you will be able to carry beyond your studies.

The definition of academic misconduct is broad. It covers practices such as cheating, copying and using another person’s work without appropriate acknowledgement. Incidents of academic misconduct may have serious consequences for students.

Plagiarism

UNSW regards plagiarism as a form of academic misconduct. UNSW has very strict rules regarding plagiarism. Plagiarism at UNSW is using the words or ideas of others and passing them off as your own. All Schools in the Business School have a Student Ethics Officer who will investigate incidents of plagiarism and may result in a student’s name being placed on the Plagiarism and Student Misconduct Registers.

Below are examples of plagiarism including self-plagiarism:

Copying: Using the same or very similar words to the original text or idea without acknowledging the source or using quotation marks. This includes copying materials, ideas or concepts from a book, article, report or other written document, presentation, composition, artwork, design, drawing, circuitry, computer program or software, website, internet, other electronic resource, or another person's assignment, without appropriate acknowledgement of authorship.

Inappropriate Paraphrasing: Changing a few words and phrases while mostly retaining the original structure and/or progression of ideas of the original, and information without acknowledgement. This also applies in presentations where someone paraphrases another’s ideas or words without credit and to piecing together quotes and paraphrases into a new whole, without appropriate referencing.

Collusion: Presenting work as independent work when it has been produced in whole or part in collusion with other people. Collusion includes:

  • Students providing their work to another student before the due date, or for the purpose of them plagiarising at any time
  • Paying another person to perform an academic task and passing it off as your own
  • Stealing or acquiring another person’s academic work and copying it
  • Offering to complete another person’s work or seeking payment for completing academic work

Collusion should not be confused with academic collaboration (i.e., shared contribution towards a group task).

Inappropriate Citation: Citing sources which have not been read, without acknowledging the 'secondary' source from which knowledge of them has been obtained.

Self-Plagiarism: ‘Self-plagiarism’ occurs where an author republishes their own previously written work and presents it as new findings without referencing the earlier work, either in its entirety or partially. Self-plagiarism is also referred to as 'recycling', 'duplication', or 'multiple submissions of research findings' without disclosure. In the student context, self-plagiarism includes re-using parts of, or all of, a body of work that has already been submitted for assessment without proper citation.

To see if you understand plagiarism, do this short quiz: https://student.unsw.edu.au/plagiarism-quiz

Cheating

The University also regards cheating as a form of academic misconduct. Cheating is knowingly submitting the work of others as their own and includes contract cheating (work produced by an external agent or third party that is submitted under the pretences of being a student’s original piece of work). Cheating is not acceptable at UNSW.

If you need to revise or clarify any terms associated with academic integrity you should explore the 'Working with Academic Integrity' self-paced lessons available at: https://student.unsw.edu.au/aim.

For UNSW policies, penalties, and information to help you avoid plagiarism see: https://student.unsw.edu.au/plagiarism as well as the guidelines in the online ELISE tutorials for all new UNSW students: http://subjectguides.library.unsw.edu.au/elise. For information on student conduct see: https://student.unsw.edu.au/conduct.

For information on how to acknowledge your sources and reference correctly, see: https://student.unsw.edu.au/referencing. If you are unsure what referencing style to use in this course, you should ask the lecturer in charge.


Student Responsibilities and Conduct

Students are expected to be familiar with and adhere to university policies in relation to class attendance and general conduct and behaviour, including maintaining a safe, respectful environment; and to understand their obligations in relation to workload, assessment and keeping informed.

Information and policies on these topics can be found on the 'Managing your Program' website.

Workload

It is expected that you will spend at least ten to twelve hours per week studying for a course except for Summer Term courses which have a minimum weekly workload of twenty to twenty four hours. This time should be made up of reading, research, working on exercises and problems, online activities and attending classes. In periods where you need to complete assignments or prepare for examinations, the workload may be greater. Over-commitment has been a cause of failure for many students. You should take the required workload into account when planning how to balance study with employment and other activities.

We strongly encourage you to connect with your Moodle course websites in the first week of semester. Local and international research indicates that students who engage early and often with their course website are more likely to pass their course.

View more information on expected workload

Attendance

Your regular and punctual attendance at lectures and seminars or in online learning activities is expected in this course. The Business School reserves the right to refuse final assessment to those students who attend less than 80% of scheduled classes where attendance and participation is required as part of the learning process (e.g., tutorials, flipped classroom sessions, seminars, labs, etc.).

View more information on attendance

General Conduct and Behaviour

You are expected to conduct yourself with consideration and respect for the needs of your fellow students and teaching staff. Conduct which unduly disrupts or interferes with a class, such as ringing or talking on mobile phones, is not acceptable and students may be asked to leave the class.

View more information on student conduct

Health and Safety

UNSW Policy requires each person to work safely and responsibly, in order to avoid personal injury and to protect the safety of others.

View more information on Health and Safety

Keeping Informed

You should take note of all announcements made in lectures, tutorials or on the course web site. From time to time, the University will send important announcements to your university e-mail address without providing you with a paper copy. You will be deemed to have received this information. It is also your responsibility to keep the University informed of all changes to your contact details.



Student Support and Resources

The University and the Business School provide a wide range of support services and resources for students, including:

Business School EQS Consultation Program
The Consultation Program offers academic writing, literacy and numeracy consultations, study skills, exam preparation for Business students. Services include workshops, online resources, individual and group consultations.
Level 1, Room 1035, Quadrangle Building.
BUS.EQS.Consultations@unsw.edu.au
02 9385 4508

Business School Student Centre
The Business School Student Centre provides advice and direction on all aspects of admission, enrolment and graduation.
Level 1, Room 1028 in the Quadrangle Building
02 9385 3189

UNSW Learning Centre
The UNSW Learning Centre provides academic skills support services, including workshops and resources, for all UNSW students. See their website for details.
Lower Ground Floor, North Wing Chancellery Building.
learningcentre@unsw.edu.au
02 9385 2060

Educational Support Service
Educational Support Advisors work with all students to promote the development of skills needed to succeed at university, whilst also providing personal support throughout the process. Check their website to request an appointment or to register in the Academic Success Program.
John Goodsell Building, Ground Floor.
advisors@unsw.edu.au
02 9385 4734

Library services and facilities for students
The UNSW Library offers a range of collections, services and facilities both on-campus and online.
Main Library, F21.
02 9385 2650

Moodle eLearning Support
Moodle is the University’s learning management system. You should ensure that you log into Moodle regularly.
externalteltsupport@unsw.edu.au
02 9385 3331

UNSW IT
UNSW IT provides support and services for students such as password access, email services, wireless services and technical support.
UNSW Library Annexe (Ground floor).
itservicecentre@unsw.edu.au
02 9385 1333

Disability Support Services
UNSW Disability Support Services provides assistance to students who are trying to manage the demands of university as well as a health condition, learning disability or who have personal circumstances that are having an impact on their studies. Disability Advisers can arrange to put in place services and educational adjustments to make things more manageable so that students are able to complete their course requirements. To receive educational adjustments for disability support, students must first register with Disability Services.
Ground Floor, John Goodsell Building.
disabilities@unsw.edu.au
02 9385 4734

UNSW Counselling and Psychological Services
Provides support and services if you need help with your personal life, getting your academic life back on track or just want to know how to stay safe, including free, confidential counselling.
Level 2, East Wing, Quadrangle Building.
counselling@unsw.edu.au
02 9385 5418


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