FINS5534 Strategic Management of Credit Risk and Loan Policy

Subject Code

FINS5534

Study Level

Postgraduate

Commencing Term

Term 1

Total Units of Credit (UOC)

Delivery Mode

On Campus

School

Banking & Finance

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The course outline is not available for current term. To view outlines from other years and/or terms, visit the archives .

1. Course Details

Summary of Course

This course focuses on loan policy and credit risk modelling, covering both retail and commercial credit risk. Well-established methods of company analysis and credit risk rating, as well as modern approaches to credit risk measurements are discussed. The course is then wrapped up with methods for credit risk mitigation.

Teaching Times and Locations

Please note that teaching times and locations are subject to change. Students are strongly advised to refer to the Class Timetable website for the most up-to-date teaching times and locations.

View course timetable

Course Policies & Support

The Business School expects that you are familiar with the contents of this course outline and the UNSW and Business School learning expectations, rules, policies and support services as listed below:

Program Learning Outcomes
Academic Integrity and Plagiarism
Student Responsibilities and Conduct
Special Consideration
Protocol for Viewing Final Exam Scripts
Student Learning Support Services

Further information is provided in the Assessment and Policies and Support sections.

Course Aims and Relationship to Other Courses

Lending is a major function performed by financial institutions. It involves many different types of risk, among which the most important one is credit risk. Though the essential elements of credit risk are still unchanged, financial institutions and investors are facing credit risk in many different, and often novel, forms. The rapid development makes it hard for even sophisticated investors, such as financial institutions, to properly understand and manage the credit risk involved in their transactions. The course therefore aims to provide students with an overview of credit risk, and an understanding of the most modern techniques to measure and manage credit risk.

The corequisite for this course is FINS5513 (Investments and Portfolio Selection). The corequisite course will equip students with a good understanding of the concept of time value of money and modern portfolio theory, and therefore ability to valuate asset prices. Good understanding of basic algebra and some familiarity with Excel is needed.

Student Learning Outcomes

The Course Learning Outcomes (CLOs) are what you should be able to demonstrate by the end of this course, if you participate fully in learning activities and successfully complete the assessment items.

CLOs also contribute to your achievement of the Program Learning Outcomes (PLOs), which are developed across the duration of a program for all coursework students in the Business School. More information on PLOs is available under Policies and Support. PLOs are, in turn, directly linked to UNSW graduate capabilities and the aspiration to develop “globally focussed graduates who are rigorous scholars, capable of leadership and professional practice in an international community”.

The following table shows how the CLOs for this course relate to the overall PLOs and indicates where each CLO and PLO is assessed:

Course Learning Outcomes	Program Learning Outcomes	Course Assessment Item
On successful completion of the course, you should be able to:	This course helps you to develop the following Program Learning Outcomes:	This learning outcome will be assessed in the following items:
Discuss the features of modern credit risk management	PLO 1: Business knowledge PLO 2: Problem solving	Test Exams Case studies
Measure and manage retail credit risk	PLO 1: Business knowledge PLO 2: Problem solving	Test Exams
Measure and manage commercial credit risk	PLO 1: Business knowledge PLO 2: Problem solving	Exams Case studies
Manage portfolio risk	PLO 1: Business knowledge PLO 2: Problem solving	Exams
Use Excel proficiently to solve financial problems related to credit risk management	PLO 1: Business knowledge PLO 2: Problem solving	Case studies
Communicate business information effectively in the context of a case study in credit risk management	PLO 3: Business communication	Case studies
Work collaboratively to complete a case study in credit risk management	PLO 4: Teamwork	Case studies

2. Staff Contact Details

Position	Title	Name	Email	Location	Phone	Consultation Times
Lecturer	Dr	Thuy Duong To		Room 359B, UNSW Business School building - Ref E12	+61 2 9385 5865	Friday 10.30 -11.30am or any time via Moodle Discussion Forum.

If you need to meet me (ie. your questions can't be addressed adequately via Moodle Discussion Forum) but cannot make it for my consultation hours, please email me for an appointment.

3. Learning and Teaching Activities

Approach to Learning and Teaching in the Course

There is a lot of material to cover in this class and we want to ensure that it will be relevant and meaningful to you in class and after your graduate. To promote and help achieve this objective we have a number of teaching aims.

Create a climate of engagement, dialogue and ongoing feedback between students and teaching staff regarding the course content, teaching strategies, learning experiences and outcomes;
Cater for a variety of learning preferences and abilities by providing a range of learning activities and teaching methods;
Develop independent learning skills and create an environment that both

provides structure and guidance;
as well as encouraging students to extend their learning

Learning Activities and Teaching Strategies

This course consists of one three-hour session per week.

The class meeting will introduce new concepts and techniques, as well as provide the opportunity to apply those concepts and techniques to problem sets. The problem sets will be released on a week by week basis. Students are expected to go through the exercises more thoroughly at home after class, and double check their answers with the solutions provided afterwards.

For a couple of weeks, the class time will be used to discuss case study. Students are expected to read the case and prepare before class. Class time is for discussion (where students take the lead role) and role play. "Class notes" for these weeks are also prepared by students collectively.

4. Assessment

Formal Requirements

In order to pass this course, you must:

achieve a composite mark of at least 50 out of 100;
meet any additional requirements described in the Assessment Summary section.

You are expected to attempt all assessment requirements in the course.

Assessment Structure

Assessment Task	Weighting	Length	Due Date
Test	5%	See Assessment Summary below	In class, week 3
Midterm Exam	15%	See assessment summary below	Week 7
Case study (group)	30%	See assessment summary below	Week 9
Final Exam	50%	2 hours	University Exam Period
Total	100%	-	-

Assessment Summary

As a student at UNSW you are expected to display academic integrity in your work and interactions. Where a student breaches the UNSW Student Code with respect to academic integrity, the University may take disciplinary action under the Student Misconduct Procedure.

To assist you in understanding what academic integrity means, and how to ensure that you do comply with the UNSW Student Code, it is strongly recommended that you complete the Working with Academic Integrity module before submitting your first assessment task. It is a free, online self-paced Moodle module that should take about one hour to complete.

You should complete the Working with Academic Integrity module before submitting any written assessment by the due date. Non-compliance with the UNSW Student Code may result in disciplinary action.

Test (5%)

An in-class test is conducted to give student early feedback on their progress. The exam will test the overall understanding of the first few weeks' materials.

Date: In-class, week 3
Duration: 30 minutes
Calculators: Students will need to provide their own calculator
Format: Short-answer questions

Mid-term exam (15%)

Mid term exam is conducted in week 7. The exam will test students' knowledge of the first half of the course. Questions include both multiple choice and short answers.

Case study (group) (30%)

In class we will do a case study. Students are expected to prepare individually for the case discussion. The class will discuss the case together and take notes in a flipped classroom environment.

Assessment is done in group. More details about group requirements (eg. minimum and maximum number of members for the groups) will be posted in Moodle. The group will be expected to work as a team, ie. dividing tasks according to comparative advantages. What that means is that group members do not need to do exactly the same amount of work on each project task, but rather each contributes to the overall quality in the most efficient way. Group members are responsible for solving group conflicts. Any free rider problems need to be addressed early (eg. Internal discussion; if failed then informing the lecturer to call for a group discussion), not leaving them until the assessment task has been completed. Group is then required to sign a contribution statement. Marks may be adjusted in cases of free-riders. Therefore it's advisable to keep a record of individual work and contribution.

Final exam (50%)

Final exam tests the overall understanding of the whole course materials, and ability to perform various different techniques related to the measurement and management of credit risk.

Date: The final exam is centrally administered and will be scheduled during the university examination period. Details will be available later in the semester. The exam is held on campus
Duration: 2 hours plus 10 minutes reading time
Calculators: Students will need to provide their own calculator with UNSW approval
Format: Multiple-choice and short answers/essays

Notes: Except from the final exam, students need to keep a copy of all work submitted for assessment and to keep the returned marked assessment for 2 months after course completion.

Assignment Submission Procedure

All assignments/case study will be submitted to Turnitin for Plagiarism check. Detailed instructions on how to submit will be provided in Moodle.

Assessment Feedback

Feedback on student performance from formative and summative assessment tasks will be provided to students in a timely manner. Assessment tasks completed within the teaching period of a course, other than a final assessment, will be assessed and students provided with feedback, with or without a provisional result, within 10 working days of submission, under normal circumstances. Feedback on continuous assessment tasks (e.g. laboratory and studio-based, workplace-based, weekly quizzes) will be provided prior to the midpoint of the course.

Special Consideration

You can apply for special consideration when illness or other circumstances beyond your control, interfere with your assessment performance (to apply see Special Consideration on the UNSW Current Students page). Special Consideration is primarily intended to provide you with an extra opportunity to demonstrate the level of performance of which you are capable.

Special Consideration applications will be assessed centrally by the Case Review Team within Student Lifecycle. The Case Review team will update the online application with the outcome and add any relevant comments.

Please note the following:

Applications can only be made through Online Services in myUNSW. Applications will not be accepted by teaching staff. The lecturer-in-charge/course coordinator will be automatically notified when you lodge an online application for special consideration.
Applying for special consideration does not automatically mean that you will be granted a supplementary exam or other concession.
If you experience illness or misadventure in the lead up to an exam or assessment, you must submit an application for special consideration, either prior to the examination taking place, or prior to the assessment submission deadline, except where illness or misadventure prevent you from doing so.
If you sit the exam/submit an assignment, you are declaring yourself well enough to do so and are unable to subsequently apply for special consideration.
If you become unwell on the day of the exam, you must provide evidence dated within 24 hours of the exam, with your application.
The current provisions will continue for exceptional circumstances, for example, if a student falls sick during an exam. Other exceptions will continue to be examined on a case by case basis by the Student Lifecycle team.
Special consideration requests do not allow the awarding of additional marks to students.

Further information on Business School policy and procedure, as well as supplementary exam dates for the current term, can be found under “Special Consideration” on the Policies and Support page.

The School of Banking and Finance supports the concept to leave the course lecturer-in-charge to stipulate a penalty of 0 to 10% of the percentage weight of the assessment component or part thereof per day. Details of such penalties will be available on the course Moodle page.

Applications for extension are restricted to cases of serious illness, bereavement or misadventure and students must provide documentary evidence. Decisions on such applications will be based on policies that are consistent with the policies adopted by UNSW Business School for such cases.

Protocol for Viewing Final Exam Scripts

The UNSW Business School has set a protocol under which students may view their final exam script. Individual schools within the Faculty may also set up a local process for viewing final exam scripts, so it is important that you check with your School. Further school specific information may be included below.

Further to the Business School protocol for viewing final exam scripts:

A student must lodge a request to view his or her final exam script within 5 working days immediately following the official release of overall course results. This request must be emailed to the School of Banking and Finance at bankfin@unsw.edu.au.
The School may fix a time at which all students wishing to see their exams will be permitted to do so. The date for viewing all final exam scripts with the School of Banking and Finance is the 10th working day after the official release of overall course results, and the School may fix a time for each course on that day. The School may refuse to allow access to the exams at other times.

Protocol for Viewing Other Exam Scripts is the similar to that of viewing final exam scripts except the working days are defined with reference to the release date of specific assessment result.

Quality Assurance

The Business School is actively monitoring student learning and quality of the student experience in all its programs. A random selection of completed assessment tasks may be used for quality assurance, such as to determine the extent to which program learning goals are being achieved. The information is required for accreditation purposes, and aggregated findings will be used to inform changes aimed at improving the quality of Business School programs. All material used for such processes will be treated as confidential.

5. Course Resources

The textbook for this course is:

J. Colquitt (2007), “Credit risk management: How to avoid lending disasters and maximize earnings”, McGraw-Hill.

The course will make heavy use of lecture notes and other additional material (in the form of industry report, academic papers, or book chapters, to the extent allowed by copyright), and students are encouraged to study these closely in exam preparation.

It should be noted that there is a real lack of textbooks in this area. Reference books fall into 2 categories, either written with rigorous maths, very in-depth, for academics and practitioners working in the field; or being too simple and therefore does not provide sufficient coverage of the subject matter.

The book chosen to be the textbook is not an ideal one, but presents a general coverage. The coverage is mainly for the qualitative component of the course. The coverage for the quantitative part of the course is not as detailed, therefore lecture notes for the quantitative component will be more comprehensive than that for the qualitative component.

The following reference books are useful additional references:

Crouhy, M., D. Galai and R. Mark (2001), “Risk Management”, McGraw-Hill.
M. Ong (2005), “Internal Credit Risk Models”, Risk Books.
Ganguin, B. and J. Bilardello (2005), “Fundamentals of Corporate Credit Analysis”, McGraw-Hill
Rose, P. and S. Hudgins (2010), “Bank Management and Financial Services”, 8th edition, McGraw-Hill.

The website for this course is on Moodle

Resources available in Moodle include:

Lecture notes
Exercises and solutions
Additional reading materials
Case studies
Important notices, discussion board
Assessment details (eg. case study instructions)
Assessment results (except final exam results which by University rules are communicated directly to students through official University channel).

6. Course Evaluation & Development

Feedback is regularly sought from students and continual improvements are made based on this feedback. At the end of this course, you will be asked to complete the myExperience survey, which provides a key source of student evaluative feedback. Your input into this quality enhancement process is extremely valuable in assisting us to meet the needs of our students and provide an effective and enriching learning experience. The results of all surveys are carefully considered and do lead to action towards enhancing educational quality.

7. Course Schedule

Note: for more information on the UNSW academic calendar and key dates including study period, exam, supplementary exam and result release, please visit: https://student.unsw.edu.au/new-calendar-dates

Week	Activity	Topic	Assessment/Other
Week 1: 18 February	Lecture	Modern credit risk management Retail credit risk management (part 1)	Reading: Colquitt 1-3 Reading provided in Moodle
Week 2: 25 February	Lecture	Retail credit risk management (cont)	Reading provided in Moodle
Week 3: 4 March	Lecture	Company assessment	Assessment: Test Reading: Colquitt 5-6
Week 4: 11 March	Case study	Case study: Loan decision	Case will be provided in Moodle
Week 4: 11 March	Lecture	Credit risk measurement	Reading: Colquitt 9; Crouhy 7
Week 5: 18 March	Lecture	Measurement: Contingent claim approach	Reading: Colquitt 7.9; 8.6.1; Crouhy 9
Week 6: 25 March	Lecture	Measurement: Credit risk migration approach	Reading: Colquitt 7.5; 8.6.2; Crouhy 8
Week 7: 1 April	Assessment	Midterm exam	Assessment: Exam
Week 8: 8 April	Lecture	Measurement: Actuarial and reduced form approach	Reading: Colquitt 7.10-7.13; 8.6.3; Crouhy 10
Week 9: 15 April	Case study	Case study: Loan renegotiation	Assessment: Case study
Week 9: 15 April	Lecture	Credit portfolio management	Reading: Colquitt 8
Week 10: 22 April	Lecture	Credit risk mitigation	Reading: Crouhy 12
Term Break: 29 April	–	–	–
Exams: 6 May	–	–	–
Exams: 13 May	–	–	–

8. Policies and Support

Information about UNSW Business School protocols, University policies, student responsibilities and education quality and support.

Program Learning Outcomes

The Business School places knowledge and capabilities at the core of its curriculum via seven Program Learning Outcomes (PLOs). These PLOs are systematically embedded and developed across the duration of all coursework programs in the Business School.

PLOs embody the knowledge, skills and capabilities that are taught, practised and assessed within each Business School program. They articulate what you should know and be able to do upon successful completion of your degree.

Upon graduation, you should have a high level of specialised business knowledge and capacity for responsible business thinking, underpinned by ethical professional practice. You should be able to harness, manage and communicate business information effectively and work collaboratively with others. You should be an experienced problem-solver and critical thinker, with a global perspective, cultural competence and the potential for innovative leadership.

All UNSW programs and courses are designed to assess the attainment of program and/or course level learning outcomes, as required by the UNSW Assessment Design Procedure. It is important that you become familiar with the Business School PLOs, as they constitute the framework which informs and shapes the components and assessments of the courses within your program of study.

PLO 1: Business knowledge

Students will make informed and effective selection and application of knowledge in a discipline or profession, in the contexts of local and global business.

PLO 2: Problem solving

Students will define and address business problems, and propose effective evidence-based solutions, through the application of rigorous analysis and critical thinking.

PLO 3: Business communication

Students will harness, manage and communicate business information effectively using multiple forms of communication across different channels.

PLO 4: Teamwork

Students will interact and collaborate effectively with others to achieve a common business purpose or fulfil a common business project, and reflect critically on the process and the outcomes.

PLO 5: Responsible business practice

Students will develop and be committed to responsible business thinking and approaches, which are underpinned by ethical professional practice and sustainability considerations.

PLO 6: Global and cultural competence

Students will be aware of business systems in the wider world and actively committed to recognise and respect the cultural norms, beliefs and values of others, and will apply this knowledge to interact, communicate and work effectively in diverse environments.

PLO 7: Leadership development

Students will develop the capacity to take initiative, encourage forward thinking and bring about innovation, while effectively influencing others to achieve desired results.

These PLOs relate to undergraduate and postgraduate coursework programs. Separate PLOs for honours and postgraduate research programs are included under 'Related Documents'.

Business School course outlines provide detailed information for students on how the course learning outcomes, learning activities, and assessment/s contribute to the development of Program Learning Outcomes.

UNSW Graduate Capabilities

The Business School PLOs also incorporate UNSW graduate capabilities, a set of generic abilities and skills that all students are expected to achieve by graduation. These capabilities articulate the University’s institutional values, as well as future employer expectations.

UNSW Graduate Capabilities	Business School PLOs
Scholars capable of independent and collaborative enquiry, rigorous in their analysis, critique and reflection, and able to innovate by applying their knowledge and skills to the solution of novel as well as routine problems.	PLO 1: Business knowledge PLO 2: Problem solving PLO 3: Business communication PLO 4: Teamwork PLO 7: Leadership development
Entrepreneurial leaders capable of initiating and embracing innovation and change, as well as engaging and enabling others to contribute to change	PLO 1: Business knowledge PLO 2: Problem solving PLO 3: Business communication PLO 4: Teamwork PLO 6: Global and cultural competence PLO 7: Leadership development
Professionals capable of ethical, self-directed practice and independent lifelong learning	PLO 1: Business knowledge PLO 2: Problem solving PLO 3: Business communication PLO 5: Responsible business practice
Global citizens who are culturally adept and capable of respecting diversity and acting in a socially just and responsible way.	PLO 1: Business knowledge PLO 2: Problem solving PLO 3: Business communication PLO 4: Teamwork PLO 5: Responsible business practice PLO 6: Global and cultural competence

While our programs are designed to provide coverage of all PLOs and graduate capabilities, they also provide you with a great deal of choice and flexibility. The Business School strongly advises you to choose a range of courses that assist your development against the seven PLOs and four graduate capabilities, and to keep a record of your achievements as part of your portfolio. You can use a portfolio as evidence in employment applications as well as a reference for work or further study. For support with selecting your courses contact the UNSW Business School Student Centre.

Academic Integrity and Plagiarism

Academic Integrity is honest and responsible scholarship. This form of ethical scholarship is highly valued at UNSW. Terms like Academic Integrity, misconduct, referencing, conventions, plagiarism, academic practices, citations and evidence based learning are all considered basic concepts that successful university students understand. Learning how to communicate original ideas, refer sources, work independently, and report results accurately and honestly are skills that you will be able to carry beyond your studies.

The definition of academic misconduct is broad. It covers practices such as cheating, copying and using another person’s work without appropriate acknowledgement. Incidents of academic misconduct may have serious consequences for students.

Plagiarism

UNSW regards plagiarism as a form of academic misconduct. UNSW has very strict rules regarding plagiarism. Plagiarism at UNSW is using the words or ideas of others and passing them off as your own. All Schools in the Business School have a Student Ethics Officer who will investigate incidents of plagiarism and may result in a student’s name being placed on the Plagiarism and Student Misconduct Registers.

Below are examples of plagiarism including self-plagiarism:

Copying: Using the same or very similar words to the original text or idea without acknowledging the source or using quotation marks. This includes copying materials, ideas or concepts from a book, article, report or other written document, presentation, composition, artwork, design, drawing, circuitry, computer program or software, website, internet, other electronic resource, or another person's assignment, without appropriate acknowledgement of authorship.

Inappropriate Paraphrasing: Changing a few words and phrases while mostly retaining the original structure and/or progression of ideas of the original, and information without acknowledgement. This also applies in presentations where someone paraphrases another’s ideas or words without credit and to piecing together quotes and paraphrases into a new whole, without appropriate referencing.

Collusion: Presenting work as independent work when it has been produced in whole or part in collusion with other people. Collusion includes:

Students providing their work to another student before the due date, or for the purpose of them plagiarising at any time
Paying another person to perform an academic task and passing it off as your own
Stealing or acquiring another person’s academic work and copying it
Offering to complete another person’s work or seeking payment for completing academic work

Collusion should not be confused with academic collaboration (i.e., shared contribution towards a group task).

Inappropriate Citation: Citing sources which have not been read, without acknowledging the 'secondary' source from which knowledge of them has been obtained.

Self-Plagiarism: ‘Self-plagiarism’ occurs where an author republishes their own previously written work and presents it as new findings without referencing the earlier work, either in its entirety or partially. Self-plagiarism is also referred to as 'recycling', 'duplication', or 'multiple submissions of research findings' without disclosure. In the student context, self-plagiarism includes re-using parts of, or all of, a body of work that has already been submitted for assessment without proper citation.

To see if you understand plagiarism, do this short quiz: https://student.unsw.edu.au/plagiarism-quiz

Cheating

The University also regards cheating as a form of academic misconduct. Cheating is knowingly submitting the work of others as their own and includes contract cheating (work produced by an external agent or third party that is submitted under the pretences of being a student’s original piece of work). Cheating is not acceptable at UNSW.

If you need to revise or clarify any terms associated with academic integrity you should explore the 'Working with Academic Integrity' self-paced lessons available at: https://student.unsw.edu.au/aim.

For UNSW policies, penalties, and information to help you avoid plagiarism see: https://student.unsw.edu.au/plagiarism as well as the guidelines in the online ELISE tutorials for all new UNSW students: http://subjectguides.library.unsw.edu.au/elise. For information on student conduct see: https://student.unsw.edu.au/conduct.

For information on how to acknowledge your sources and reference correctly, see: https://student.unsw.edu.au/referencing. If you are unsure what referencing style to use in this course, you should ask the lecturer in charge.

Student Responsibilities and Conduct

Students are expected to be familiar with and adhere to university policies in relation to class attendance and general conduct and behaviour, including maintaining a safe, respectful environment; and to understand their obligations in relation to workload, assessment and keeping informed.

Information and policies on these topics can be found on the 'Managing your Program' website.

Workload

It is expected that you will spend at least ten to twelve hours per week studying for a course except for Summer Term courses which have a minimum weekly workload of twenty to twenty four hours. This time should be made up of reading, research, working on exercises and problems, online activities and attending classes. In periods where you need to complete assignments or prepare for examinations, the workload may be greater. Over-commitment has been a cause of failure for many students. You should take the required workload into account when planning how to balance study with employment and other activities.

We strongly encourage you to connect with your Moodle course websites in the first week of semester. Local and international research indicates that students who engage early and often with their course website are more likely to pass their course.

View more information on expected workload

Attendance

Your regular and punctual attendance at lectures and seminars or in online learning activities is expected in this course. The Business School reserves the right to refuse final assessment to those students who attend less than 80% of scheduled classes where attendance and participation is required as part of the learning process (e.g., tutorials, flipped classroom sessions, seminars, labs, etc.).

View more information on attendance

General Conduct and Behaviour

You are expected to conduct yourself with consideration and respect for the needs of your fellow students and teaching staff. Conduct which unduly disrupts or interferes with a class, such as ringing or talking on mobile phones, is not acceptable and students may be asked to leave the class.

View more information on student conduct

Health and Safety

UNSW Policy requires each person to work safely and responsibly, in order to avoid personal injury and to protect the safety of others.

View more information on Health and Safety

Keeping Informed

You should take note of all announcements made in lectures, tutorials or on the course web site. From time to time, the University will send important announcements to your university e-mail address without providing you with a paper copy. You will be deemed to have received this information. It is also your responsibility to keep the University informed of all changes to your contact details.

Student Support and Resources

The University and the Business School provide a wide range of support services and resources for students, including:

Business School EQS Consultation Program
The Consultation Program offers academic writing, literacy and numeracy consultations, study skills, exam preparation for Business students. Services include workshops, online resources, individual and group consultations.
Level 1, Room 1035, Quadrangle Building.
BUS.EQS.Consultations@unsw.edu.au
02 9385 4508

Business School Student Centre
The Business School Student Centre provides advice and direction on all aspects of admission, enrolment and graduation.
Level 1, Room 1028 in the Quadrangle Building
02 9385 3189

UNSW Learning Centre
The UNSW Learning Centre provides academic skills support services, including workshops and resources, for all UNSW students. See their website for details.
Lower Ground Floor, North Wing Chancellery Building.
learningcentre@unsw.edu.au
02 9385 2060

Educational Support Service
Educational Support Advisors work with all students to promote the development of skills needed to succeed at university, whilst also providing personal support throughout the process. Check their website to request an appointment or to register in the Academic Success Program.
John Goodsell Building, Ground Floor.
advisors@unsw.edu.au
02 9385 4734

Library services and facilities for students
The UNSW Library offers a range of collections, services and facilities both on-campus and online.
Main Library, F21.
02 9385 2650

Moodle eLearning Support
Moodle is the University’s learning management system. You should ensure that you log into Moodle regularly.
externalteltsupport@unsw.edu.au
02 9385 3331

UNSW IT
UNSW IT provides support and services for students such as password access, email services, wireless services and technical support.
UNSW Library Annexe (Ground floor).
itservicecentre@unsw.edu.au
02 9385 1333

Disability Support Services
UNSW Disability Support Services provides assistance to students who are trying to manage the demands of university as well as a health condition, learning disability or who have personal circumstances that are having an impact on their studies. Disability Advisers can arrange to put in place services and educational adjustments to make things more manageable so that students are able to complete their course requirements. To receive educational adjustments for disability support, students must first register with Disability Services.
Ground Floor, John Goodsell Building.
disabilities@unsw.edu.au
02 9385 4734

UNSW Counselling and Psychological Services
Provides support and services if you need help with your personal life, getting your academic life back on track or just want to know how to stay safe, including free, confidential counselling.
Level 2, East Wing, Quadrangle Building.
counselling@unsw.edu.au
02 9385 5418

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Accreditation

FINS5534 Strategic Management of Credit Risk and Loan Policy - 2019

Browse archives for this course

1. Course Details

Summary of Course

Teaching Times and Locations

Course Policies & Support

Course Aims and Relationship to Other Courses

Student Learning Outcomes

2. Staff Contact Details

3. Learning and Teaching Activities

Approach to Learning and Teaching in the Course

Learning Activities and Teaching Strategies

4. Assessment

Formal Requirements

Assessment Structure

Assessment Summary

Test (5%)

Mid-term exam (15%)

Case study (group) (30%)

Final exam (50%)

Assignment Submission Procedure

Assessment Feedback

Special Consideration

Protocol for Viewing Final Exam Scripts

Quality Assurance

5. Course Resources

6. Course Evaluation & Development

7. Course Schedule

8. Policies and Support

RELATED DOCUMENTS

UNSW Graduate Capabilities

Plagiarism

Cheating

Workload

Attendance

General Conduct and Behaviour

Health and Safety

Keeping Informed

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