This course outline is currently unavailable. Please visit our archives to view previous course outlines.
Operations management is one core area underlies every enterprise, which is concerned with the processes of producing and delivering goods and services. The focus is to ensure the business operations are efficient in terms of the use of resources and effective in terms of meeting customer needs. This course covers a set of well-established topics such as process analysis, quality management, waiting line analysis, demand forecasting, and project management. This course also covers topics of lean operations, inventory management, and supply chain management.