MGMT1001 Managing Organisations and People - 2020

Term 3
6 Units of Credit
This course outline is for the current semester. To view outlines from other years and/or semesters, visit the archives

1. Course Details

Summary of Course

​​Managing Organisations and People is a foundation core course offered in the main bachelor degree programs. This course introduces students to the knowledge and skills required to successfully manage themselves as well as teams by applying contemporary research and practice. The course is designed to provide strong foundations for the development of future organisational leaders and managers who will be working in global and diverse workplaces, needing to promote and sustain strategic advantage, as well as ensure ethical and social responsibility in business practice and decision making.

Teaching Times and Locations

Please note that teaching times and locations are subject to change. Students are strongly advised to refer to the Class Timetable website for the most up-to-date teaching times and locations.

View course timetable

Course Policies & Support

Course Aims and Relationship to Other Courses

​​The aim of MGMT1001 is to provide you with an introduction to principles, practices, issues and debates that are relevant to the management of organisations. You will study concepts and theories that help explain the performance and well-being of employees, managers and teams.

As a core course in the Bachelor of Commerce degree, the activities, materials and assessments have been designed to provide students with the opportunity to develop skills relevant to their studies and employment.

2. Staff Contact Details

Position Title Name Email Location Phone Consultation Times
Lecturer-in-chargeMsYichelle ZhangMicrosoft TEAMS
LecturerProfMarkus Groth Room 516, UNSW Business School building - Ref E12+612 9385 9711TBA

3. Learning and Teaching Activities

Approach to Learning and Teaching in the Course

​This term we have adopted a blended approach to learning with both asynchronous and synchronous learning activities.

Asynchronous activities are there to learn the core course concepts at a pace which suits your learning. This involves understanding the material as well as applying and analysing how the core concepts apply to work situations.  

Synchronous activities include attending tutorials and working study team to discuss, question and debate different perspectives to case studies and experiential activities. This draws on your individual asynchronous study thus it is critical to keep up with the weekly activities. Voluntary lecturer drop-in sessions to clarify course content related questions.

Learning Activities and Teaching Strategies

​Core course concepts for each topic are delivered asynchronously. These include:

1. Textbook materials - there is approximately one chapter per week (see the course schedule). This provides details of the core concepts., Complete the Adaptive Reading in the Connect platform provided by UNSW, which is available from O-week of Term 2. The Adaptive Reading is an assessment which checks your understanding of the core concepts.

2. A series of Lecture Videos (typically annotated PowerPoint presentations). This will be available on Moodle one week before the topic appears on the course schedule.

3. Weekly wrap up videos that will address course admin and assessment questions. This will be available on Moodle at the end of each week.

For each topic on the course schedule, it is expected that you will have completed these core concept activities before engaging in synchronous activities. This will enable you to meaningfully contribute to tutorial group and study team activities.

Application of the core concepts occurs synchronously. These include

1. Attending tutorials to discuss core concept questions, work in your study teams on tutorial activities. Tutorials also build on your Learning Journal entries and provide a series of activities needed to complete your other assessments, and Team Video.

2. Attending lecturer drop-in sessions to clarify concepts and assessment questions.

5. Course Resources

​The website for this course is on Moodle.

The textbook is:

Kinicki, A. Scott-Ladd, B. D., Williams, B., & Perry, M. (2018). Management: A practical Introduction 2e, Australia: McGraw-Hill Australia.

You will be given access to McGraw-Hill Education Connect® platform. The Connect platform is accessible via Moodle. Connect is an easy-to-use study solution that embeds adaptive technology and other learning resources. It is linked to an interactive eBook and study tools. Access to the Connect platform is paid for by the UNSW. However, a copy of the digital textbook needs to be purchased via the Connect platform. Purchasing the digital version of the textbook allows you to utilise embedded adaptive technology that provides a personalised learning path for your success.

A paper version of the textbook is available to purchase at UNSW Bookshop or can be borrowed from the UNSW Library. You can buy a paper copy of the textbook if you wish, however the electronic version comes with additional functionality that may assist your learning; this will be explained in the O-week course introduction videos. Furthermore, the digital version of the textbook is, in general, substantially less expensive than the paper version.

Additional course readings will be available on Moodle each week.

6. Course Evaluation & Development

Feedback is regularly sought from students and continual improvements are made based on this feedback. At the end of this course, you will be asked to complete the myExperience survey, which provides a key source of student evaluative feedback. Your input into this quality enhancement process is extremely valuable in assisting us to meet the needs of our students and provide an effective and enriching learning experience. The results of all surveys are carefully considered and do lead to action towards enhancing educational quality.

​Feedback from previous students indicated that they value having different ways of engaging with the course content and prefer additional opportunities to show skill development across the course. As a result of this feedback, we have integrated the McGraw-Hill Education Connect® platform and the Team Video into this course.

The assessment tasks have been simplified and revised in order to focus on providing opportunities for students to demonstrate skill development on the Program Learning Outcomes (e.g., communication, teamwork and problem-solving) critical for their career success. Importantly, before completing the large assessment tasks (Learning Journal Parts 1 and 2 and Team Video), there are a variety of different ways to receive formative feedback to improve skills and marks. These include the workshops in written and verbal communication, the Learning Journal Part 1, the self-assessment REVIEW tool, and study team meeting with your tutor. To optimise your learning (and thus marks) in MGMT1001, timely completion of weekly activities is therefore essential.

In prior terms students have expressed that there are too many core concepts in the course, making it challenging to know which concepts are most important for assessments. By way of background, MGMT1001 covers a broad range of topics, from individual differences through to organisational strategy. And within these topics we cover a range of core concepts to illustrate how diverse perspectives and critical thinking are needed for workplace problem-solving. Starting from term 2 2020, to better support students understand the critical core concepts (i.e., from Adaptive Reading and Lecture Videos) we have implemented a Learning Journal assessment instead of having a final exam. Each week we ask you to complete a Learning Journal entry via a Moodle link. This will prepare you for tutorial activities, be a way to obtain early formative feedback on your learning, and get you started on activities needed for the other assessments (Learning Journal Part 2 entries and Team Video). This shifts the course away from rote learning, with more time now spent on developing your problem-solving skills.

The tutorial activities have also been curated and adapted such that it can be delivered in an equalised manner regardless of the mode of study (that is, face-to-face or online). Online group assessment consultations with the LIC will be available to students prior to the submission of major assessments (e.g. Learning Journal Parts 1 and 2 and Team Video) to ensure students are given opportunities to ask questions and resolve any content and/or assessment related queries. Online individual consultations will also be offered as a further opportunity for customised feedback and teaching staff contact.

7. Course Schedule

Note: for more information on the UNSW academic calendar and key dates including study period, exam, supplementary exam and result release, please visit:
Week Activity Topic Assessment/Other
1: 14 SeptemberLecture

Motivation: Complete by end of the week

  • Textbook reading
  • Lecture Core Concept Videos

Navigating MGMT1001 and connecting with your study team

2: 21 SeptemberLecture

Individual differences & behaviour: Complete by end of the week

  • Textbook reading
  • Lecture Core Concept Videos
  • Adaptive Reading: 4pm Monday 21 September


  • Learning Journal: Complete entry prior Monday 4pm
3: 28 SeptemberLecture

Power and leadership: Complete by end of the week

  • Textbook reading
  • Lecture Core Concept Videos
  • Adaptive reading: Monday 28 September 4pm

Individual differences & behaviour

  • Learning Journal: Complete entry prior Monday 4pm
4: 5 OctoberLecture

Teams: Complete by end of the week

  • Textbook reading
  • Lecture Core Concept Videos
  • Adaptive reading: Monday 22 June 5 October 4pm
  • Learning Journal Part 1: Monday 5 October 4pm

Power and leadership

  • Learning Journal: Complete entry prior Monday 4pm
5: 12 OctoberLecture

Decision-making: Complete by end of the week

  • Textbook reading
  • Lecture Core Concept Videos
  • Adaptive reading: Monday 12 October 4pm


  • Learning Journal: Complete entry prior Monday 4pm
6: 19 October

Flexibility Week

7: 26 OctoberLecture

Global & ethical managers: Complete by end of the week

  • Textbook reading
  • Lecture Core Concept Videos
  • Adaptive reading: Monday 26 October 4pm


  • Learning Journal: Complete entry prior Monday 4pm
8: 2 NovemberLecture

Human Resource Management

  • Textbook reading
  • Lecture Core Concept Videos
  • Adaptive reading: Monday 2 November 4pm

Integration of course content in study teams

  • Learning Journal: Complete entry prior Monday 4pm
9: 9 NovemberLecture

Strategy: Complete by end of the week

  • Textbook reading
  • Lecture Core Concept Videos
  • Adaptive reading: Monday 9 November 4pm

Human Resource Management & Strategy

  • Learning Journal: Complete entry prior Monday 4pm
10: 16 NovemberLecture

Where to from MGMT1001? Resources and a consultation will be available this week

  • Team Video: Monday 16 November, 4pm
  • Developmental Peer Feedback: Monday 16 November 4pm
  • Adaptive reading: Monday 16 November 4pm

No tutorials

: 30 November

No Lecture or tutorial

  • Learning Journal Part 2: Monday 30 November 4pm

8. Policies and Support

Information about UNSW Business School protocols, University policies, student responsibilities and education quality and support.

Program Learning Outcomes

The Business School places knowledge and capabilities at the core of its curriculum via seven Program Learning Outcomes (PLOs). These PLOs are systematically embedded and developed across the duration of all coursework programs in the Business School.

PLOs embody the knowledge, skills and capabilities that are taught, practised and assessed within each Business School program. They articulate what you should know and be able to do upon successful completion of your degree.

Upon graduation, you should have a high level of specialised business knowledge and capacity for responsible business thinking, underpinned by ethical professional practice. You should be able to harness, manage and communicate business information effectively and work collaboratively with others. You should be an experienced problem-solver and critical thinker, with a global perspective, cultural competence and the potential for innovative leadership.

All UNSW programs and courses are designed to assess the attainment of program and/or course level learning outcomes, as required by the UNSW Assessment Design Procedure. It is important that you become familiar with the Business School PLOs, as they constitute the framework which informs and shapes the components and assessments of the courses within your program of study.

PLO 1: Business knowledge

Students will make informed and effective selection and application of knowledge in a discipline or profession, in the contexts of local and global business.

PLO 2: Problem solving

Students will define and address business problems, and propose effective evidence-based solutions, through the application of rigorous analysis and critical thinking.

PLO 3: Business communication

Students will harness, manage and communicate business information effectively using multiple forms of communication across different channels.

PLO 4: Teamwork

Students will interact and collaborate effectively with others to achieve a common business purpose or fulfil a common business project, and reflect critically on the process and the outcomes.

PLO 5: Responsible business practice

Students will develop and be committed to responsible business thinking and approaches, which are underpinned by ethical professional practice and sustainability considerations.

PLO 6: Global and cultural competence

Students will be aware of business systems in the wider world and actively committed to recognise and respect the cultural norms, beliefs and values of others, and will apply this knowledge to interact, communicate and work effectively in diverse environments.

PLO 7: Leadership development

Students will develop the capacity to take initiative, encourage forward thinking and bring about innovation, while effectively influencing others to achieve desired results.

These PLOs relate to undergraduate and postgraduate coursework programs.  Separate PLOs for honours and postgraduate research programs are included under 'Related Documents'.

Business School course outlines provide detailed information for students on how the course learning outcomes, learning activities, and assessment/s contribute to the development of Program Learning Outcomes.



UNSW Graduate Capabilities

The Business School PLOs also incorporate UNSW graduate capabilities, a set of generic abilities and skills that all students are expected to achieve by graduation. These capabilities articulate the University’s institutional values, as well as future employer expectations.

UNSW Graduate CapabilitiesBusiness School PLOs
Scholars capable of independent and collaborative enquiry, rigorous in their analysis, critique and reflection, and able to innovate by applying their knowledge and skills to the solution of novel as well as routine problems.
  • PLO 1: Business knowledge
  • PLO 2: Problem solving
  • PLO 3: Business communication
  • PLO 4: Teamwork
  • PLO 7: Leadership development

Entrepreneurial leaders capable of initiating and embracing innovation and change, as well as engaging and enabling others to contribute to change
  • PLO 1: Business knowledge
  • PLO 2: Problem solving
  • PLO 3: Business communication
  • PLO 4: Teamwork
  • PLO 6: Global and cultural competence
  • PLO 7: Leadership development

Professionals capable of ethical, self-directed practice and independent lifelong learning
  • PLO 1: Business knowledge
  • PLO 2: Problem solving
  • PLO 3: Business communication
  • PLO 5: Responsible business practice

Global citizens who are culturally adept and capable of respecting diversity and acting in a socially just and responsible way.
  • PLO 1: Business knowledge
  • PLO 2: Problem solving
  • PLO 3: Business communication
  • PLO 4: Teamwork
  • PLO 5: Responsible business practice
  • PLO 6: Global and cultural competence

While our programs are designed to provide coverage of all PLOs and graduate capabilities, they also provide you with a great deal of choice and flexibility.  The Business School strongly advises you to choose a range of courses that assist your development against the seven PLOs and four graduate capabilities, and to keep a record of your achievements as part of your portfolio. You can use a portfolio as evidence in employment applications as well as a reference for work or further study. For support with selecting your courses contact the UNSW Business School Student Centre.

Academic Integrity and Plagiarism

Academic Integrity is honest and responsible scholarship. This form of ethical scholarship is highly valued at UNSW. Terms like Academic Integrity, misconduct, referencing, conventions, plagiarism, academic practices, citations and evidence based learning are all considered basic concepts that successful university students understand. Learning how to communicate original ideas, refer sources, work independently, and report results accurately and honestly are skills that you will be able to carry beyond your studies.

The definition of academic misconduct is broad. It covers practices such as cheating, copying and using another person’s work without appropriate acknowledgement. Incidents of academic misconduct may have serious consequences for students.


UNSW regards plagiarism as a form of academic misconduct. UNSW has very strict rules regarding plagiarism. Plagiarism at UNSW is using the words or ideas of others and passing them off as your own. All Schools in the Business School have a Student Ethics Officer who will investigate incidents of plagiarism and may result in a student’s name being placed on the Plagiarism and Student Misconduct Registers.

Below are examples of plagiarism including self-plagiarism:

Copying: Using the same or very similar words to the original text or idea without acknowledging the source or using quotation marks. This includes copying materials, ideas or concepts from a book, article, report or other written document, presentation, composition, artwork, design, drawing, circuitry, computer program or software, website, internet, other electronic resource, or another person's assignment, without appropriate acknowledgement of authorship.

Inappropriate Paraphrasing: Changing a few words and phrases while mostly retaining the original structure and/or progression of ideas of the original, and information without acknowledgement. This also applies in presentations where someone paraphrases another’s ideas or words without credit and to piecing together quotes and paraphrases into a new whole, without appropriate referencing.

Collusion: Presenting work as independent work when it has been produced in whole or part in collusion with other people. Collusion includes:

  • Students providing their work to another student before the due date, or for the purpose of them plagiarising at any time
  • Paying another person to perform an academic task and passing it off as your own
  • Stealing or acquiring another person’s academic work and copying it
  • Offering to complete another person’s work or seeking payment for completing academic work

Collusion should not be confused with academic collaboration (i.e., shared contribution towards a group task).

Inappropriate Citation: Citing sources which have not been read, without acknowledging the 'secondary' source from which knowledge of them has been obtained.

Self-Plagiarism: ‘Self-plagiarism’ occurs where an author republishes their own previously written work and presents it as new findings without referencing the earlier work, either in its entirety or partially. Self-plagiarism is also referred to as 'recycling', 'duplication', or 'multiple submissions of research findings' without disclosure. In the student context, self-plagiarism includes re-using parts of, or all of, a body of work that has already been submitted for assessment without proper citation.

To see if you understand plagiarism, do this short quiz:


The University also regards cheating as a form of academic misconduct. Cheating is knowingly submitting the work of others as their own and includes contract cheating (work produced by an external agent or third party that is submitted under the pretences of being a student’s original piece of work). Cheating is not acceptable at UNSW.

If you need to revise or clarify any terms associated with academic integrity you should explore the 'Working with Academic Integrity' self-paced lessons available at:

For UNSW policies, penalties, and information to help you avoid plagiarism see: as well as the guidelines in the online ELISE tutorials for all new UNSW students: For information on student conduct see:

For information on how to acknowledge your sources and reference correctly, see: If you are unsure what referencing style to use in this course, you should ask the lecturer in charge.

Student Responsibilities and Conduct

​Students are expected to be familiar with and adhere to university policies in relation to class attendance and general conduct and behaviour, including maintaining a safe, respectful environment; and to understand their obligations in relation to workload, assessment and keeping informed.

Information and policies on these topics can be found on the 'Managing your Program' website.


It is expected that you will spend at least ten to twelve hours per week studying for a course except for Summer Term courses which have a minimum weekly workload of twenty to twenty four hours. This time should be made up of reading, research, working on exercises and problems, online activities and attending classes. In periods where you need to complete assignments or prepare for examinations, the workload may be greater. Over-commitment has been a cause of failure for many students. You should take the required workload into account when planning how to balance study with employment and other activities.

We strongly encourage you to connect with your Moodle course websites in the first week of semester. Local and international research indicates that students who engage early and often with their course website are more likely to pass their course.

View more information on expected workload


Your regular and punctual attendance at lectures and seminars or in online learning activities is expected in this course. The Business School reserves the right to refuse final assessment to those students who attend less than 80% of scheduled classes where attendance and participation is required as part of the learning process (e.g., tutorials, flipped classroom sessions, seminars, labs, etc.).

View more information on attendance

General Conduct and Behaviour

You are expected to conduct yourself with consideration and respect for the needs of your fellow students and teaching staff. Conduct which unduly disrupts or interferes with a class, such as ringing or talking on mobile phones, is not acceptable and students may be asked to leave the class.

View more information on student conduct

Health and Safety

UNSW Policy requires each person to work safely and responsibly, in order to avoid personal injury and to protect the safety of others.

View more information on Health and Safety

Keeping Informed

You should take note of all announcements made in lectures, tutorials or on the course web site. From time to time, the University will send important announcements to your university e-mail address without providing you with a paper copy. You will be deemed to have received this information. It is also your responsibility to keep the University informed of all changes to your contact details.

Student Support and Resources

​The University and the Business School provide a wide range of support services and resources for students, including:

Business School EQS Consultation Program
The Consultation Program offers academic writing, literacy and numeracy consultations, study skills, exam preparation for Business students. Services include workshops, online resources, individual and group consultations. 
Level 1, Room 1035, Quadrangle Building.
02 9385 4508

Communication Resources
The Business School Communication and Academic Support programs provide online modules, communication workshops and additional online resources to assist you in developing your academic writing.

Business School Student Centre
The Business School Student Centre provides advice and direction on all aspects of admission, enrolment and graduation.
Level 1, Room 1028 in the Quadrangle Building
02 9385 3189

UNSW Learning & Careers Hub
The UNSW Learning & Careers Hub provides academic skills and careers support services—including workshops, individual consultations and a range of online resources—for all UNSW students. See their website for details.
Lower Ground Floor, North Wing Chancellery Building.
02 9385 2060

Student Support Advisors
Student Support Advisors work with all students to promote the development of skills needed to succeed at university, whilst also providing personal support throughout the process.
John Goodsell Building, Ground Floor.
02 9385 4734

International Student Support
The International Student Experience Unit (ISEU) is the first point of contact for international students. ISEU staff are always here to help with personalised advice and information about all aspects of university life and life in Australia.
Advisors can support you with your student visa, health and wellbeing, making friends, accommodation and academic performance.
02 9385 4734

Equitable Learning Services
Equitable Learning Services (formerly Disability Support Services) is a free and confidential service that provides practical support to ensure that your health condition doesn't adversely affect your studies. Register with the service to receive educational adjustments.
Ground Floor, John Goodsell Building.
02 9385 4734

UNSW Counselling and Psychological Services
Provides support and services if you need help with your personal life, getting your academic life back on track or just want to know how to stay safe, including free, confidential counselling.
Level 2, East Wing, Quadrangle Building.
02 9385 5418

Library services and facilities for students
The UNSW Library offers a range of collections, services and facilities both on-campus and online.
Main Library, F21.
02 9385 2650

Moodle eLearning Support
Moodle is the University’s learning management system. You should ensure that you log into Moodle regularly.
02 9385 3331

UNSW IT provides support and services for students such as password access, email services, wireless services and technical support.
UNSW Library Annexe (Ground floor).
02 9385 1333

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