MGMT1001 Managing Organisations and People - 2019

Term 3
6 Units of Credit
On Campus
This course outline is for the current semester. To view outlines from other years and/or semesters, visit the archives

1. Course Details

Summary of Course

​Managing Organisations and People is a foundational core course offered in the main bachelor degree programs. This course introduces students to the knowledge and skills required to successfully manage themselves as well as teams by applying contemporary research and practice. The course is designed to provide strong foundations for the development of future organisational leaders and managers who will be working in global and diverse workplaces, needing to promote and sustain strategic advantage, as well as ensure ethical and social responsibility in business practice and decision making.

Teaching Times and Locations

Please note that teaching times and locations are subject to change. Students are strongly advised to refer to the Class Timetable website for the most up-to-date teaching times and locations.

View course timetable

Course Policies & Support

Course Aims and Relationship to Other Courses

​The aim of MGMT1001 is to provide you with an introduction to principles, practices, issues and debates that are relevant to the management of organisations. You will study concepts and theories that help explain the performance and well-being of employees, managers and teams.

As a core course in the Bachelor of Commerce degree, the activities, materials and assessments have been designed to provide students with the opportunity to develop skills relevant to their studies and employment.

2. Staff Contact Details

Position Title Name Email Location Phone Consultation Times
Lecturer-in-chargeProfMarkus GrothLevel 5 Business School Building - Ref E12Please emailBy appointment
LecturerDrCatherine CollinsLevel 5 Business School Building - Ref E12Please emailBy appointment

​There are three channels through which you can communicate with the MGMT1001 team.

1. Moodle MGMT1001 discussion board.

Please refer to the Moodle MGMT1001 discussion board FIRST. In this forum we cover:

•    Administration. For example, to find out logistics of MGMT1001 (when, where, how, what), including but not limited to tutorials and the McGraw-Hill Education Connect® platform.

•    Assessments. For example, understanding the Assessment document, or assessments specifically such as the Adaptive Reading and Professional Development Portfolio etc.

•    Course content. For example, if you want to further understand some of the lecture or tutorial content.

Most of your questions are likely to be answered via this discussion board. Students are encouraged to assist each other where possible. A member of the teaching team will oversee your responses once a day Monday to Friday, ensuring the information provided is accurate and appropriate.

2. Course email is for:

•    Questions that are specific to your circumstances. For example, assistance with the Liberty Air Gamulation (e.g., difficulties with your login) and study teams which experience a student dropping MGMT1001.

•    Any communication with lecturers in this course.

3. Tutor consultation, email and in person, are for:

•    Questions about course material covered during the tutorials.

•    Discussing feedback on assessments

•    Any major difficulties that arise in your study teams (e.g., participation, differences of opinion that are unable to be resolved among team members).

Your tutor’s email will be provided in Tutorial 1. Tutors will answer emails within 2 working days.

Note. Appropriate etiquette is to be used on Moodle and UNSW’s email system, with staff and students. This includes:

•    Emails to staff and tutors need to come from your UNSW student email.

•    Include your student ID, full name, and tutorial code (and/or class day and time) in the email.

•    Communicate in full English sentences.

Communications that do not follow etiquette will be asked to be resent following the above criteria. Emails sent directly to course lecturers’ UNSW email accounts will not be answered as this correspondence is properly directed elsewhere (see above for details).

3. Learning and Teaching Activities

Approach to Learning and Teaching in the Course

​MGMT1001 has been designed to provide you a range of learning experiences, from self-directed to experiential learning, as well as interactive discussions. We encourage student contributions through discussion and questioning that draws upon your reading, course activities, and life experiences.

Learning Activities and Teaching Strategies

​The delivery of this course follows the format of a weekly 2-hour lecture and five 2-hour tutorials.

You are expected to read the textbook and complete the Adaptive Reading in the accompanying McGraw-Hill Education Connect® platform accessible via Moodle by Monday 6pm in weeks 2 to 10 inclusive. The Adaptive Reading will prepare you to deepen your understanding, discuss and apply the course content in lectures and tutorials each week; it will also allow the teaching staff to tailor each week’s lecture to specific student needs.

Lectures will mostly be devoted to clarifying, extending, and applying management concepts. Interactive tutorials will focus on applying management concepts to case studies and work completed in study teams. The experiential learning during tutorials and the Liberty Air gamulation completed with your study team focuses on skills development to manage yourself and others at work. The more you participate, the more you will enjoy and learn from the course activities. These skills provide a solid foundation for success in your Bachelor’s degree and beyond.

In this course, there are dual responsibilities. Staff are responsible for providing a learning direction, with theoretical information, activities for learning, and assessment. Students are responsible for reading recommended materials, contributing to class discussions, clarifying ambiguities, and undertaking activities that are important for learning. That is, there is an expectation that students will be proactive learners.

Successful completion of MGMT1001 requires about 12 hours per week of study time. To fulfill course requirements, we expect this will include: attending lectures and tutorials, working with your study team on the gamulation, completing assessments, reading the textbook including completing the adaptive reading, and proactively following up areas you need clarification with your tutor and/or on the discussion board.

5. Course Resources

​The website for this course is on Moodle.

The textbook is:

Kinicki, A. Scott-Ladd, B. D., Williams, B., & Perry, M. (2018). Management: A practical Introduction 2e, Australia: McGraw-Hill Australia.

You will be given access to McGraw-Hill Education Connect® platform. The Connect platform is accessible via Moodle. Connect is an easy-to-use study solution that embeds adaptive technology and other learning resources. It is linked to an interactive eBook and study tools.

Access to the Connect platform is paid for by the UNSW Business School. However, a copy of the digital textbook needs to be purchased via the Connect platform. Purchasing the digital version of the textbook allows you to utilise embedded adaptive technology that provides a personalised learning path for your success.

A paper version of the textbook is available to purchase at UNSW Bookshop or can be borrowed from the UNSW Library. You can buy a paper copy of the textbook if you wish, however the electronic version comes with additional functionality that may assist your learning; this will be explained in the week 1 lecture. Furthermore, the digital version of the textbook is, in general, substantially less expensive than the paper version.

Additional course resources may be available on Moodle from time-to-time.

6. Course Evaluation & Development

Feedback is regularly sought from students and continual improvements are made based on this feedback. At the end of this course, you will be asked to complete the myExperience survey, which provides a key source of student evaluative feedback. Your input into this quality enhancement process is extremely valuable in assisting us to meet the needs of our students and provide an effective and enriching learning experience. The results of all surveys are carefully considered and do lead to action towards enhancing educational quality.

​Feedback from previous students indicated that they value having different ways of engaging with the course content and prefer additional opportunities to show skill development across the course. As a result of this feedback, we have integrated the McGraw-Hill Education Connect® platform and the Liberty Air Gamulation into this course.

Furthermore, students have expressed reluctance to speak in front of the class in lectures. As a result, we have implemented electronic participation tools that allow students to participate and ask questions in a variety of different ways.

The assessment tasks have also been revised to focus on providing opportunities for students to demonstrate skill development on the Program Learning Outcomes (e.g., communication, teamwork and problem-solving) critical for their career success. Importantly, before completing the large assessment tasks (Professional Development Portfolio and Exam), there are a variety of different ways to receive formative feedback to improve skills and marks. These include: the Communication Exercise, self-assessment tool REVIEW, and Lecture Participation.

7. Course Schedule

Note: for more information on the UNSW academic calendar and key dates including study period, exam, supplementary exam and result release, please visit:
Week Activity Topic Assessment/Other
Week 1: 16 SeptemberLecture

Lecture: The exceptional manager

  • Read Chapter 1 (The Exceptional Manager)
Week 2: 23 SeptemberLecture

Lecture: Motivation

  • Read Chapter 11 (Motivation)
  • Adaptive reading (Chapter 11). Monday 23 September, 6pm
  • Complete week 3 tutorial preparation for the ‘Communication Exercise’
  • The exceptional manager
  • Motivation
Week 3: 30 SeptemberLecture

Lecture: Groups and teams

  • Read Chapter 12 (Groups and Teams)
  • Adaptive reading (Chapter 12). Monday 30 September, 6pm
  • Communication Exercise
  • Teamwork
  • Arrive at your tutorial having completed the preparation for the 'Communication Exercise'.
Week 4: 7 OctoberLecture

Lecture: Individual differences and behaviour

  • Read Chapter 10 (Individual Differences and Behaviour)
  • Adaptive reading (Chapter 10). Monday 7 October, 6pm

Liberty Air Gamulation

  • Liberty Air Gamulation (Crisis 1 and 2). Friday 11 October, 6pm
  • Peer Feedback 1 (after Liberty Air Gamulation). Friday 11 October, 6pm
Week 5: 14 OctoberLecture

Lecture: Power and leadership

  • Read Chapter 13 (Power and Leadership)
  • Adaptive reading (Chapter 13). Monday 14 October, 6pm
  • Professional Development Portfolio Checkpoint. Thursday 17 October, 6pm
  • Gamulation debrief
  • Individual Differences & Behaviour
Week 6: 21 OctoberLecture

Lecture: Decision making

  • Read Chapter 7 (Decision Making)
  • Adaptive reading (Chapter 7). Monday 21 October, 6pm

Liberty Air Gamulation

  • Liberty Air Gamulation (Crisis 3 and 4). Friday 25 October, 6pm
  • Peer Feedback 2 (after Liberty Air Gamulation). Friday 25 October, 6pm
Week 7: 28 OctoberLecture

Lecture: Global & ethical managers

  • Read Chapter 4 (Global Management)
  • Adaptive reading (Chapter 3 & 4). Monday 28 October, 6pm
  • Decision-making
  • Ethics
Week 8: 4 NovemberLecture

Lecture: Human resource management

  • Read Chapter 9 (Human Resource Management)
  • Adaptive reading (Chapter 9). Monday 4 November, 6pm
  • Research Studies Participation. Friday 8 November, 6pm
  • Leadership
  • Human Resource Management
  • Professional Development Portfolio Report
Week 9: 11 NovemberLecture

Lecture: Organisational Design

  • Read Chapter 8 (Organisational Design)
  • Adaptive reading (Chapter 8). Monday 11 November, 6pm
  • Professional Development Portfolio Report. Thursday 14 November, 6pm
Week 10: 18 NovemberLecture

Lecture: Strategy

  • Read Chapter 6 (Strategy)
  • Adaptive reading (Chapter 6). Monday 18 November, 6pm

8. Policies and Support

Information about UNSW Business School protocols, University policies, student responsibilities and education quality and support.

Program Learning Outcomes

The Business School places knowledge and capabilities at the core of its curriculum via seven Program Learning Outcomes (PLOs). These PLOs are systematically embedded and developed across the duration of all coursework programs in the Business School.

PLOs embody the knowledge, skills and capabilities that are taught, practised and assessed within each Business School program. They articulate what you should know and be able to do upon successful completion of your degree.

Upon graduation, you should have a high level of specialised business knowledge and capacity for responsible business thinking, underpinned by ethical professional practice. You should be able to harness, manage and communicate business information effectively and work collaboratively with others. You should be an experienced problem-solver and critical thinker, with a global perspective, cultural competence and the potential for innovative leadership.

All UNSW programs and courses are designed to assess the attainment of program and/or course level learning outcomes, as required by the UNSW Assessment Design Procedure. It is important that you become familiar with the Business School PLOs, as they constitute the framework which informs and shapes the components and assessments of the courses within your program of study.

PLO 1: Business knowledge

Students will make informed and effective selection and application of knowledge in a discipline or profession, in the contexts of local and global business.

PLO 2: Problem solving

Students will define and address business problems, and propose effective evidence-based solutions, through the application of rigorous analysis and critical thinking.

PLO 3: Business communication

Students will harness, manage and communicate business information effectively using multiple forms of communication across different channels.

PLO 4: Teamwork

Students will interact and collaborate effectively with others to achieve a common business purpose or fulfil a common business project, and reflect critically on the process and the outcomes.

PLO 5: Responsible business practice

Students will develop and be committed to responsible business thinking and approaches, which are underpinned by ethical professional practice and sustainability considerations.

PLO 6: Global and cultural competence

Students will be aware of business systems in the wider world and actively committed to recognise and respect the cultural norms, beliefs and values of others, and will apply this knowledge to interact, communicate and work effectively in diverse environments.

PLO 7: Leadership development

Students will develop the capacity to take initiative, encourage forward thinking and bring about innovation, while effectively influencing others to achieve desired results.

These PLOs relate to undergraduate and postgraduate coursework programs.  Separate PLOs for honours and postgraduate research programs are included under 'Related Documents'.

Business School course outlines provide detailed information for students on how the course learning outcomes, learning activities, and assessment/s contribute to the development of Program Learning Outcomes.



UNSW Graduate Capabilities

The Business School PLOs also incorporate UNSW graduate capabilities, a set of generic abilities and skills that all students are expected to achieve by graduation. These capabilities articulate the University’s institutional values, as well as future employer expectations.

UNSW Graduate CapabilitiesBusiness School PLOs
Scholars capable of independent and collaborative enquiry, rigorous in their analysis, critique and reflection, and able to innovate by applying their knowledge and skills to the solution of novel as well as routine problems.
  • PLO 1: Business knowledge
  • PLO 2: Problem solving
  • PLO 3: Business communication
  • PLO 4: Teamwork
  • PLO 7: Leadership development

Entrepreneurial leaders capable of initiating and embracing innovation and change, as well as engaging and enabling others to contribute to change
  • PLO 1: Business knowledge
  • PLO 2: Problem solving
  • PLO 3: Business communication
  • PLO 4: Teamwork
  • PLO 6: Global and cultural competence
  • PLO 7: Leadership development

Professionals capable of ethical, self-directed practice and independent lifelong learning
  • PLO 1: Business knowledge
  • PLO 2: Problem solving
  • PLO 3: Business communication
  • PLO 5: Responsible business practice

Global citizens who are culturally adept and capable of respecting diversity and acting in a socially just and responsible way.
  • PLO 1: Business knowledge
  • PLO 2: Problem solving
  • PLO 3: Business communication
  • PLO 4: Teamwork
  • PLO 5: Responsible business practice
  • PLO 6: Global and cultural competence

While our programs are designed to provide coverage of all PLOs and graduate capabilities, they also provide you with a great deal of choice and flexibility.  The Business School strongly advises you to choose a range of courses that assist your development against the seven PLOs and four graduate capabilities, and to keep a record of your achievements as part of your portfolio. You can use a portfolio as evidence in employment applications as well as a reference for work or further study. For support with selecting your courses contact the UNSW Business School Student Centre.

Academic Integrity and Plagiarism

Academic Integrity is honest and responsible scholarship. This form of ethical scholarship is highly valued at UNSW. Terms like Academic Integrity, misconduct, referencing, conventions, plagiarism, academic practices, citations and evidence based learning are all considered basic concepts that successful university students understand. Learning how to communicate original ideas, refer sources, work independently, and report results accurately and honestly are skills that you will be able to carry beyond your studies.

The definition of academic misconduct is broad. It covers practices such as cheating, copying and using another person’s work without appropriate acknowledgement. Incidents of academic misconduct may have serious consequences for students.


UNSW regards plagiarism as a form of academic misconduct. UNSW has very strict rules regarding plagiarism. Plagiarism at UNSW is using the words or ideas of others and passing them off as your own. All Schools in the Business School have a Student Ethics Officer who will investigate incidents of plagiarism and may result in a student’s name being placed on the Plagiarism and Student Misconduct Registers.

Below are examples of plagiarism including self-plagiarism:

Copying: Using the same or very similar words to the original text or idea without acknowledging the source or using quotation marks. This includes copying materials, ideas or concepts from a book, article, report or other written document, presentation, composition, artwork, design, drawing, circuitry, computer program or software, website, internet, other electronic resource, or another person's assignment, without appropriate acknowledgement of authorship.

Inappropriate Paraphrasing: Changing a few words and phrases while mostly retaining the original structure and/or progression of ideas of the original, and information without acknowledgement. This also applies in presentations where someone paraphrases another’s ideas or words without credit and to piecing together quotes and paraphrases into a new whole, without appropriate referencing.

Collusion: Presenting work as independent work when it has been produced in whole or part in collusion with other people. Collusion includes:

  • Students providing their work to another student before the due date, or for the purpose of them plagiarising at any time
  • Paying another person to perform an academic task and passing it off as your own
  • Stealing or acquiring another person’s academic work and copying it
  • Offering to complete another person’s work or seeking payment for completing academic work

Collusion should not be confused with academic collaboration (i.e., shared contribution towards a group task).

Inappropriate Citation: Citing sources which have not been read, without acknowledging the 'secondary' source from which knowledge of them has been obtained.

Self-Plagiarism: ‘Self-plagiarism’ occurs where an author republishes their own previously written work and presents it as new findings without referencing the earlier work, either in its entirety or partially. Self-plagiarism is also referred to as 'recycling', 'duplication', or 'multiple submissions of research findings' without disclosure. In the student context, self-plagiarism includes re-using parts of, or all of, a body of work that has already been submitted for assessment without proper citation.

To see if you understand plagiarism, do this short quiz:


The University also regards cheating as a form of academic misconduct. Cheating is knowingly submitting the work of others as their own and includes contract cheating (work produced by an external agent or third party that is submitted under the pretences of being a student’s original piece of work). Cheating is not acceptable at UNSW.

If you need to revise or clarify any terms associated with academic integrity you should explore the 'Working with Academic Integrity' self-paced lessons available at:

For UNSW policies, penalties, and information to help you avoid plagiarism see: as well as the guidelines in the online ELISE tutorials for all new UNSW students: For information on student conduct see:

For information on how to acknowledge your sources and reference correctly, see: If you are unsure what referencing style to use in this course, you should ask the lecturer in charge.

Student Responsibilities and Conduct

Students are expected to be familiar with and adhere to university policies in relation to class attendance and general conduct and behaviour, including maintaining a safe, respectful environment; and to understand their obligations in relation to workload, assessment and keeping informed.

Information and policies on these topics can be found on the 'Managing your Program' website.


It is expected that you will spend at least ten to twelve hours per week studying for a course except for Summer Term courses which have a minimum weekly workload of twenty to twenty four hours. This time should be made up of reading, research, working on exercises and problems, online activities and attending classes. In periods where you need to complete assignments or prepare for examinations, the workload may be greater. Over-commitment has been a cause of failure for many students. You should take the required workload into account when planning how to balance study with employment and other activities.

We strongly encourage you to connect with your Moodle course websites in the first week of semester. Local and international research indicates that students who engage early and often with their course website are more likely to pass their course.

View more information on expected workload


Your regular and punctual attendance at lectures and seminars or in online learning activities is expected in this course. The Business School reserves the right to refuse final assessment to those students who attend less than 80% of scheduled classes where attendance and participation is required as part of the learning process (e.g., tutorials, flipped classroom sessions, seminars, labs, etc.).

View more information on attendance

General Conduct and Behaviour

You are expected to conduct yourself with consideration and respect for the needs of your fellow students and teaching staff. Conduct which unduly disrupts or interferes with a class, such as ringing or talking on mobile phones, is not acceptable and students may be asked to leave the class.

View more information on student conduct

Health and Safety

UNSW Policy requires each person to work safely and responsibly, in order to avoid personal injury and to protect the safety of others.

View more information on Health and Safety

Keeping Informed

You should take note of all announcements made in lectures, tutorials or on the course web site. From time to time, the University will send important announcements to your university e-mail address without providing you with a paper copy. You will be deemed to have received this information. It is also your responsibility to keep the University informed of all changes to your contact details.

Student Support and Resources

The University and the Business School provide a wide range of support services and resources for students, including:

Business School EQS Consultation Program
The Consultation Program offers academic writing, literacy and numeracy consultations, study skills, exam preparation for Business students. Services include workshops, online resources, individual and group consultations.
Level 1, Room 1035, Quadrangle Building.
02 9385 4508

Communication Resources
The Business School Communication and Academic Support programs provide online modules, communication workshops and additional online resources to assist you in developing your academic writing.

Business School Student Centre
The Business School Student Centre provides advice and direction on all aspects of admission, enrolment and graduation.
Level 1, Room 1028 in the Quadrangle Building
02 9385 3189

UNSW Learning Centre
The UNSW Learning Centre provides academic skills support services, including workshops and resources, for all UNSW students. See their website for details.
Lower Ground Floor, North Wing Chancellery Building.
02 9385 2060

Educational Support Service
Educational Support Advisors work with all students to promote the development of skills needed to succeed at university, whilst also providing personal support throughout the process. Check their website to request an appointment or to register in the Academic Success Program.
John Goodsell Building, Ground Floor.
02 9385 4734

Library services and facilities for students
The UNSW Library offers a range of collections, services and facilities both on-campus and online.
Main Library, F21.
02 9385 2650

Moodle eLearning Support
Moodle is the University’s learning management system. You should ensure that you log into Moodle regularly.
02 9385 3331

UNSW IT provides support and services for students such as password access, email services, wireless services and technical support.
UNSW Library Annexe (Ground floor).
02 9385 1333

Disability Support Services
UNSW Disability Support Services provides assistance to students who are trying to manage the demands of university as well as a health condition, learning disability or who have personal circumstances that are having an impact on their studies. Disability Advisers can arrange to put in place services and educational adjustments to make things more manageable so that students are able to complete their course requirements. To receive educational adjustments for disability support, students must first register with Disability Services.
Ground Floor, John Goodsell Building.
02 9385 4734

UNSW Counselling and Psychological Services
Provides support and services if you need help with your personal life, getting your academic life back on track or just want to know how to stay safe, including free, confidential counselling.
Level 2, East Wing, Quadrangle Building.
02 9385 5418

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