MGMT5050 Professional Skills and Ethics - 2022

Subject Code
MGMT5050
Study Level
Postgraduate
Commencing Term
Term 3
Total Units of Credit (UOC)
6
Delivery Mode
On Campus and Online
School
Management & Governance
This course outline is for the current term. To view outlines from other years and/or terms, visit the archives

1. Course Details

Summary of Course

​To be successful in the global business environment, managers require skills in problem anticipation, identification and solving, along with abilities to work with and in teams, have strong communication skills and engage in ethical decision making. With a focus on Sustainability Development Goals, this course explores critical and self-reflective thinking as central to success in both postgraduate study and professional business careers. This course is designed to provide a strong foundation for professional development of our students to operate in a complex global environment. Students will develop an understanding the importance and contribution of  ethical practices in wider organisational contexts. In addition, students will focus on enhancing their inter and intra-personal communication skills. The course adopts a multiple perspectives approach which encourages students to develop these skills.

Teaching Times and Locations

Please note that teaching times and locations are subject to change. Students are strongly advised to refer to the Class Timetable website for the most up-to-date teaching times and locations.

View course timetable

Course Policies & Support

Course Aims and Relationship to Other Courses

​This course seeks to extend student learning on the importance of business communication, ethical decision making and the implementation of the Sustainable Development Goals. The course combines theory and practice with the aim of encouraging active learning and self reflection to enhance student learning and professional practice. The course also aims to provide foundational knowledge and skills that will provide a scaffold for success in the MCom.

2. Staff Contact Details

Position Title Name Email Location Phone Consultation Times
Lecturer-in-chargeDrJing HuOnline
By arrangement
LecturerDrLynn GribbleOnline
By arrangement

​​A full list of tutors and their contact details will be available on Moodle

3. Learning and Teaching Activities

Use of your Webcam and Digital Devices: If you enrol in an online class, or the online stream of a hybrid class, teaching and associated activities will be conducted using Teams, Zoom, or similar a technology. Using a webcam is optional, but highly encouraged, as this will facilitate interaction with your peers and instructors. If you are worried about your personal space being observed during a class, we encourage you to blur your background or make use of a virtual background. Please contact the Lecturer-in-Charge if you have any questions or concerns.

Some courses may involve undertaking online exams for which your own computer or digital devices will be required. Monitoring of online examinations will be conducted directly by University staff and is bound by the University's privacy and security requirements. Any data collected will be handled accordance with UNSW policies and standards for data governance. For more information on how the University manages personal information please refer to the UNSW Student Privacy Statement and the UNSW Privacy Policy.

Approach to Learning and Teaching in the Course

​“Learning is not a spectator sport” – Chickering and Gamson (1987).

The decision of whether to learn and what is learnt ultimately rests with you. For learning to occur it is important that you are actively engaged in all aspects of the course.In MGMT5050 for this term to stay true to our learning design and based on our previous students feedback,  there will be  synchronous workshops each week in your scheduled time. You have selected either face to face or online.  Each week there are preclass activities to be completed. This preparation and being ready to learn (that is to have completed the interactive workbooks, read the appropriate case study, and other materials as well as watching videos etc) prior to both your Synthesis & Integration Session (lecture workshop) which will be delivered fully online, and to be an active participant in the Learning in Practice (tutorial workshop) regardless of delivery mode. Research shows that student preparation for class directly impacts on successful learning outcomes. Additionally, our students have told us that the attendance pattern keeps them on track to successfully complete their studies and stay engaged each week with the materials.

Learning Activities and Teaching Strategies

​Our teaching sessions are designed to be interactive and will be conducted in real time. All lecture stream/Synthesis & Integration Workshops will be online classes  conduced via BlackBoard Collaborate in real time synchronously , whereby you can interact with your peers. These sessions facilitate your learning applied to cases and organisational problems.

Learning in Practice Workshops (tutorials) will be delivered based on your choice of face to face or online attendance.

If you have elected to enrol in face to face classes these will be on campus and your participation will be assessed in class. To successfully complete the course, you will need to prepare for classes each week and be an active participant. You will still complete the individual wiki reflections weekly for this delivery mode.

If you have elected to enrol online your Learning in Practice Workshops (tutorials) will also be held synchronously via collaborate (1.5 hours per week). In addition, each week there is an individual Wiki component  to complete for reflection and participation.  You will also need to participate on our learning community each week during class.Please refer to the assessment booklet for more details

In MGMT5050 we have discarded the traditional teaching model of lectures and tutorials. Instead all teaching will be done in a ‘workshop format’.

The Synthesis & Integration Workshops (large group lectures) takes the place of a traditional lecture. In these workshops, we discuss and analyse prepared case studies that focus on business communication skills, ethics and how you contribute  at work leading to support the Sustainable Development Goals. You will be introduced to relevant theories and concepts that will enhance your understanding of the case and lead to informed analysis and decision making. Success in these workshops is conditional on you having completed the interactive material and read the assigned case before you come to the workshop. Each week we will meet on line via collaborate software on the class Moodle, you will have the opportunity to ask questions in real time and check your understanding of the core concepts. These will be held synchronously each week at the designated time.

In the Learning in Practice Workshops (our small group classes - tutorials), you will be developing important skills and competencies including self-awareness, teamwork and communication, and critical thinking. These skills are developed using a variety of individual, small group and class activities either face to face or online in real time (note you have selected the delivery mode and these are not interchangeable).

5. Course Resources

​​Readings, videos and case studies used in this course will be available via the course Moodle site through course materials. The weekly materials are provided in an interactive form by week. All readings are listed and available through the Readings/Leganto link to the library, also via our Moodle site.

6. Course Evaluation & Development

Feedback is regularly sought from students and continual improvements are made based on this feedback. At the end of this course, you will be asked to complete the myExperience survey, which provides a key source of student evaluative feedback. Your input into this quality enhancement process is extremely valuable in assisting us to meet the needs of our students and provide an effective and enriching learning experience. The results of all surveys are carefully considered and do lead to action towards enhancing educational quality.

​2022 sees a new MGMT 5050 in response to the changes occurring globally in Business. Each term we consider your feedback through end of term myExperience responses as well as feedback collected in class along with our stakeholders and ensuring the course is updated to meet the workplaces of the future.​

The feedback from our students showed they really enjoyed the interactive nature of meeting each week in real time online and this helped them to manage their time and the course in a way that was closely related to attended face to face.  This has been maintained and updated to reflect the development of self directed learning over the past two years. We also capture in 'packets' the  materials for those who have connectivity problems. Even the most reticent student felt the classes provided an opportunity to voice their opinions and anonymous polling gave the 'space' to gain clarification on content when they were uncertain. Overall the course feedback has shown that students enjoyed the interactive nature of the classes and assignments were challenging and provided value to the future workplace.

Students tell us the content is valuable and applicable to their future workplace and jobs and this has been further enhanced and updated with the new course offering for 2022. Our term one students enjoyed the interactive and contemporary nature of the materials delivered via our moodle platform and the structured nature of each week through pre-learning, classes and wiki reflections. Students have also told us they enjoy the technology interaction and this will continue to be used as a means of gathering real time feedback and interaction with students.  

7. Course Schedule

Note: for more information on the UNSW academic calendar and key dates including study period, exam, supplementary exam and result release, please visit: https://student.unsw.edu.au/new-calendar-dates
Week Activity Topic Assessment/Other
Week 1: 12 SepSelf paced Pre learning

Getting started and studying ethics

Complete interactive materials and readings prior to class

Synthesis & Integration workshop (lecture)

Responsible Business - Ethics and how they shape the world of work

Learning in Practice (Tutorial)

Understanding self, understanding others

Complete individual wiki post

Week 2: 19 SepSelf paced Pre learning

Sustainability and Me

Synthesis & Integration workshop (Lecture)

Sustainable Development Goals - creating a future

Learning in Practice (Tutorial)

Skills for the future and building Emotional Intelligence

Complete individual wiki post

Week 3: 26 SepSelf paced Pre learning

Ethical decision making

Synthesis & Integration workshop (Lecture)

Seven Steps to Ethical Decision Making

Learning in Practice (Tutorial)

Decision making and me

Assignment 1 Organisational Briefing Memo due Friday September 30 1pm Sydney time via Turnitin.

Complete individual wiki post

Week 4: 3 OctSelf paced Online learning

Corporate Social Responsibility,

Stakeholders and Society

Please note that the 3rd of October is a public holiday. No synchronized lecture is planned for this week. Instead, please complete the online activities.

Your LiP (tutorial) for this week will be as usual.

Learning in Practice (Tutorial)

Working together in managing stakeholders

Complete individual wiki post

Week 5: 10 OctSelf paced Pre learning

Introduction to Ethical Frameworks

Synthesis & Integration workshop (Lecture)

Using Ethical Frameworks

Learning in Practice (Tutorial)

Giving Voice to Values

Complete individual wiki post

Week 6: 17 OctSelf paced Pre learning

Ethics in a globalised world

Synthesis & Integration workshop (Lecture)

Contextualising behaviours: Organisations and People in a Global World

Learning in Practice (Tutorial)

Peer learning

Complete individual wiki post

Week 7: 24 OctSelf paced Pre learning

Sustainability and impact

Synthesis & Integration workshop (Lecture)

SDGs and ESGs - my role and in organisations

Learning in Practice (Tutorial)

Cultural Humility

Assignment 2 - Ethical Decision Making Report due Friday October 28 at 1pm Sydney time via Turnitin

Complete individual wiki post

Week 8: 31 OctSelf paced Pre learning

Leadership and my role

Synthesis & Integration workshop (Lecture)

Responsible leadership

Learning in Practice (Tutorial)

Giving and receiving feedback

Complete individual wiki post

Week 9: 7 NovSelf paced Pre learning

Power, Agency and creating a just world

Synthesis & Integration workshop (Lecture)

Ethics and sustainability with technology

Learning in Practice (Tutorial)

Developing me as a responsible leader and increasing influence

Complete individual wiki post

Week 10: 14 NovSelf paced Pre learning

Responsibility in a Changing world

Synthesis & Integration workshop (Lecture)

The future of work and my responsibilities

Learning in Practice (Tutorial)

Reflection and continuing your professional development journey

Complete individual wiki post. After posting your wiki, download all pages into a file and submit your 10 weeks of wikis via turnitin.

Week 11: 21 NovAssessment submission

1)Download all Wiki activities and compile into a document for submission via Turnitin Due Monday November 21 at 1pm Sydney time

2) Video self-reflection (Moodle Assignment box) AND transcript (Turnitin box) due Friday November 25 at 1pm

 

8. Policies and Support

Information about UNSW Business School program learning outcomes, academic integrity, student responsibilities and student support services. For information regarding special consideration, supplementary exams and viewing final exam scripts, please go to the key policies and support page.

Program Learning Outcomes

The Business School places knowledge and capabilities at the core of its curriculum via seven Program Learning Outcomes (PLOs). These PLOs are systematically embedded and developed across the duration of all coursework programs in the Business School.

PLOs embody the knowledge, skills and capabilities that are taught, practised and assessed within each Business School program. They articulate what you should know and be able to do upon successful completion of your degree.

Upon graduation, you should have a high level of specialised business knowledge and capacity for responsible business thinking, underpinned by ethical professional practice. You should be able to harness, manage and communicate business information effectively and work collaboratively with others. You should be an experienced problem-solver and critical thinker, with a global perspective, cultural competence and the potential for innovative leadership.

All UNSW programs and courses are designed to assess the attainment of program and/or course level learning outcomes, as required by the UNSW Assessment Design Procedure. It is important that you become familiar with the Business School PLOs, as they constitute the framework which informs and shapes the components and assessments of the courses within your program of study.

PLO 1: Business knowledge

Students will make informed and effective selection and application of knowledge in a discipline or profession, in the contexts of local and global business.

PLO 2: Problem solving

Students will define and address business problems, and propose effective evidence-based solutions, through the application of rigorous analysis and critical thinking.

PLO 3: Business communication

Students will harness, manage and communicate business information effectively using multiple forms of communication across different channels.

PLO 4: Teamwork

Students will interact and collaborate effectively with others to achieve a common business purpose or fulfil a common business project, and reflect critically on the process and the outcomes.

PLO 5: Responsible business practice

Students will develop and be committed to responsible business thinking and approaches, which are underpinned by ethical professional practice and sustainability considerations.

PLO 6: Global and cultural competence

Students will be aware of business systems in the wider world and actively committed to recognise and respect the cultural norms, beliefs and values of others, and will apply this knowledge to interact, communicate and work effectively in diverse environments.

PLO 7: Leadership development

Students will develop the capacity to take initiative, encourage forward thinking and bring about innovation, while effectively influencing others to achieve desired results.


These PLOs relate to undergraduate and postgraduate coursework programs.  For PG Research PLOs, including Master of Pre-Doctoral Business Studies, please refer to the UNSW HDR Learning Outcomes

Business School course outlines provide detailed information for students on how the course learning outcomes, learning activities, and assessment/s contribute to the development of Program Learning Outcomes.

UNSW Graduate Capabilities

The Business School PLOs also incorporate UNSW graduate capabilities, a set of generic abilities and skills that all students are expected to achieve by graduation. These capabilities articulate the University’s institutional values, as well as future employer expectations.

UNSW Graduate CapabilitiesBusiness School PLOs
Scholars capable of independent and collaborative enquiry, rigorous in their analysis, critique and reflection, and able to innovate by applying their knowledge and skills to the solution of novel as well as routine problems.
  • PLO 1: Business knowledge
  • PLO 2: Problem solving
  • PLO 3: Business communication
  • PLO 4: Teamwork
  • PLO 7: Leadership development

Entrepreneurial leaders capable of initiating and embracing innovation and change, as well as engaging and enabling others to contribute to change
  • PLO 1: Business knowledge
  • PLO 2: Problem solving
  • PLO 3: Business communication
  • PLO 4: Teamwork
  • PLO 6: Global and cultural competence
  • PLO 7: Leadership development

Professionals capable of ethical, self-directed practice and independent lifelong learning
  • PLO 1: Business knowledge
  • PLO 2: Problem solving
  • PLO 3: Business communication
  • PLO 5: Responsible business practice

Global citizens who are culturally adept and capable of respecting diversity and acting in a socially just and responsible way.
  • PLO 1: Business knowledge
  • PLO 2: Problem solving
  • PLO 3: Business communication
  • PLO 4: Teamwork
  • PLO 5: Responsible business practice
  • PLO 6: Global and cultural competence

While our programs are designed to provide coverage of all PLOs and graduate capabilities, they also provide you with a great deal of choice and flexibility.  The Business School strongly advises you to choose a range of courses that assist your development against the seven PLOs and four graduate capabilities, and to keep a record of your achievements as part of your portfolio. You can use a portfolio as evidence in employment applications as well as a reference for work or further study. For support with selecting your courses contact the UNSW Business School Student Services team.





Academic Integrity and Plagiarism

Academic Integrity is honest and responsible scholarship. This form of ethical scholarship is highly valued at UNSW. Terms like Academic Integrity, misconduct, referencing, conventions, plagiarism, academic practices, citations and evidence based learning are all considered basic concepts that successful university students understand. Learning how to communicate original ideas, refer sources, work independently, and report results accurately and honestly are skills that you will be able to carry beyond your studies.

The definition of academic misconduct is broad. It covers practices such as cheating, copying and using another person’s work without appropriate acknowledgement. Incidents of academic misconduct may have serious consequences for students.

Plagiarism

UNSW regards plagiarism as a form of academic misconduct. UNSW has very strict rules regarding plagiarism. Plagiarism at UNSW is using the words or ideas of others and passing them off as your own. All Schools in the Business School have a Student Ethics Officer who will investigate incidents of plagiarism and may result in a student’s name being placed on the Plagiarism and Student Misconduct Registers.

Below are examples of plagiarism including self-plagiarism:

Copying: Using the same or very similar words to the original text or idea without acknowledging the source or using quotation marks. This includes copying materials, ideas or concepts from a book, article, report or other written document, presentation, composition, artwork, design, drawing, circuitry, computer program or software, website, internet, other electronic resource, or another person's assignment, without appropriate acknowledgement of authorship.

Inappropriate Paraphrasing: Changing a few words and phrases while mostly retaining the original structure and/or progression of ideas of the original, and information without acknowledgement. This also applies in presentations where someone paraphrases another’s ideas or words without credit and to piecing together quotes and paraphrases into a new whole, without appropriate referencing.

Collusion: Presenting work as independent work when it has been produced in whole or part in collusion with other people. Collusion includes:

  • Students providing their work to another student before the due date, or for the purpose of them plagiarising at any time
  • Paying another person to perform an academic task and passing it off as your own
  • Stealing or acquiring another person’s academic work and copying it
  • Offering to complete another person’s work or seeking payment for completing academic work

Collusion should not be confused with academic collaboration (i.e., shared contribution towards a group task).

Inappropriate Citation: Citing sources which have not been read, without acknowledging the 'secondary' source from which knowledge of them has been obtained.

Self-Plagiarism: ‘Self-plagiarism’ occurs where an author republishes their own previously written work and presents it as new findings without referencing the earlier work, either in its entirety or partially. Self-plagiarism is also referred to as 'recycling', 'duplication', or 'multiple submissions of research findings' without disclosure. In the student context, self-plagiarism includes re-using parts of, or all of, a body of work that has already been submitted for assessment without proper citation.

To see if you understand plagiarism, do this short quiz: https://student.unsw.edu.au/plagiarism-quiz

Cheating

The University also regards cheating as a form of academic misconduct. Cheating is knowingly submitting the work of others as their own and includes contract cheating (work produced by an external agent or third party that is submitted under the pretences of being a student’s original piece of work). Cheating is not acceptable at UNSW.

If you need to revise or clarify any terms associated with academic integrity you should explore the 'Working with Academic Integrity' self-paced lessons available at: https://student.unsw.edu.au/aim.

For UNSW policies, penalties, and information to help you avoid plagiarism see: https://student.unsw.edu.au/plagiarism as well as the guidelines in the online ELISE tutorials for all new UNSW students: http://subjectguides.library.unsw.edu.au/elise. For information on student conduct see: https://student.unsw.edu.au/conduct.

For information on how to acknowledge your sources and reference correctly, see: https://student.unsw.edu.au/referencing. If you are unsure what referencing style to use in this course, you should ask the lecturer in charge.



Student Responsibilities and Conduct

​Students are expected to be familiar with and adhere to university policies in relation to class attendance and general conduct and behaviour, including maintaining a safe, respectful environment; and to understand their obligations in relation to workload, assessment and keeping informed.

Information and policies on these topics can be found on the 'Managing your Program' website.

Workload

It is expected that you will spend at least ten to twelve hours per week studying for a course except for Summer Term courses which have a minimum weekly workload of twenty to twenty four hours. This time should be made up of reading, research, working on exercises and problems, online activities and attending classes. In periods where you need to complete assignments or prepare for examinations, the workload may be greater. Over-commitment has been a cause of failure for many students. You should take the required workload into account when planning how to balance study with employment and other activities.

We strongly encourage you to connect with your Moodle course websites in the first week of semester. Local and international research indicates that students who engage early and often with their course website are more likely to pass their course.

View more information on expected workload

Attendance and Engagement

Your regular attendance and active engagement in all scheduled classes and online learning activities is expected in this course. Failure to attend / engage in assessment tasks that are integrated into learning activities (e.g. class discussion, presentations) will be reflected in the marks for these assessable activities. The Business School may refuse final assessment to those students who attend less than 80% of scheduled classes where attendance and participation is required as part of the learning process (e.g. tutorials, flipped classroom sessions, seminars, labs, etc.). If you are not able to regularly attend classes, you should consult the relevant Course Authority.

View more information on attendance

General Conduct and Behaviour

You are expected to conduct yourself with consideration and respect for the needs of your fellow students and teaching staff. Conduct which unduly disrupts or interferes with a class, such as ringing or talking on mobile phones, is not acceptable and students may be asked to leave the class.

View more information on student conduct

Health and Safety

UNSW Policy requires each person to work safely and responsibly, in order to avoid personal injury and to protect the safety of others.

View more information on Health and Safety

Keeping Informed

You should take note of all announcements made in lectures, tutorials or on the course web site. From time to time, the University will send important announcements to your university e-mail address without providing you with a paper copy. You will be deemed to have received this information. It is also your responsibility to keep the University informed of all changes to your contact details.




Student Support and Resources

The University and the Business School provide a wide range of support services and resources for students, including:

Business School Learning Support Tools
Business School provides support a wide range of free resources and services to help students in-class and out-of-class, as well as online. These include:

  • Academic Communication Essentials – A range of academic communication workshops, modules and resources to assist you in developing your academic communication skills.
  • Learning consultations – Meet learning consultants who have expertise in business studies, literacy, numeracy and statistics, writing, referencing, and researching at university level.
  • PASS classes – Study sessions facilitated by students who have previously and successfully completed the course.
  • Educational Resource Access Scheme – To support the inclusion and success of students from equity groups enrolled at UNSW Sydney in first year undergraduate Business programs.

The Nucleus - Business School Student Services team
The Nucleus Student Services team provides advice and direction on all aspects of enrolment and graduation. Level 2, Main Library, Kensington 02 8936 7005 / https://nucleus.unsw.edu.au/en/contact-us

Business School Equity, Diversity and Inclusion
The Business School Equity, Diversity and Inclusion Committee strives to ensure that every student is empowered to have equal access to education. The Business School provides a vibrant, safe, and equitable environment for education, research, and engagement that embraces diversity and treats all people with dignity and respect. BUSEDI@unsw.edu.au

UNSW Academic Skills
Resources and support – including workshops, individual consultations and a range of online resources – to help you develop and refine your academic skills. See their website for details.
academicskills@unsw.edu.au

Student Support Advisors
Student Support Advisors work with all students to promote the development of skills needed to succeed at university, whilst also providing personal support throughout the process.
John Goodsell Building, Ground Floor.
advisors@unsw.edu.au
02 9385 4734

International Student Support
The International Student Experience Unit (ISEU) is the first point of contact for international students. ISEU staff are always here to help with personalised advice and information about all aspects of university life and life in Australia.
Advisors can support you with your student visa, health and wellbeing, making friends, accommodation and academic performance.
International.student@unsw.edu.au
02 9385 4734

Equitable Learning Services
Equitable Learning Services (formerly Disability Support Services) is a free and confidential service that provides practical support to ensure that your health condition doesn't adversely affect your studies. Register with the service to receive educational adjustments.
Ground Floor, John Goodsell Building.
els@unsw.edu.au
02 9385 4734

UNSW Counselling and Psychological Services
Provides support and services if you need help with your personal life, getting your academic life back on track or just want to know how to stay safe, including free, confidential counselling.
Level 2, East Wing, Quadrangle Building.
counselling@unsw.edu.au
02 9385 5418

Library services and facilities for students
The UNSW Library offers a range of collections, services and facilities both on-campus and online.
Main Library, F21.
02 9065 9444

Moodle eLearning Support
Moodle is the University’s learning management system. You should ensure that you log into Moodle regularly.
externalteltsupport@unsw.edu.au
02 9385 3331

UNSW IT
UNSW IT provides support and services for students such as password access, email services, wireless services and technical support.
UNSW Library Annexe (Ground floor).
02 9385 1333



Support for Studying Online

The Business School and UNSW provide a wide range of tools, support and advice to help students achieve their online learning goals. 

The UNSW Guide to Online Study page provides guidance for students on how to make the most of online study.

We recognise that completing quizzes and exams online can be challenging for a number of reasons, including the possibility of technical glitches or lack of reliable internet. We recommend you review the Online Exam Preparation Checklist of things to prepare when sitting an online exam.

MGMT5050