MGMT5050 Professional Skills and Ethics - 2021

Term 3
6 Units of Credit
On Campus and Online
Management & Governance
This course outline is for the current term. To view outlines from other years and/or terms, visit the archives

1. Course Details

Given the ongoing COVID-19 restrictions in NSW, all Term 3 courses will be delivered online until at least Friday 22nd October and all assessment will be online throughout the term. The University remains hopeful that the situation will improve to allow for some on-campus activities later in Term 3 such as lab, practical and studio classes. UNSW will continue to review the situation regularly and keep students updated. For further information on how your study may be affected this term, please see FAQs here. See tab 8. Policies and Support in this course outline for tips on online study and assessment.

Summary of Course

​To be successful in the global business environment, managers require skills in problem anticipation, identification and solving, along with abilities to work with and in teams, have strong communication skills and engage in ethical decision making. Critical and self-reflective thinking is central to success in both postgraduate study and professional business careers. This course is designed to provide a strong foundation for professional development of our students. Students will develop an understanding of the functioning and contribution of teams and ethical practices in wider organisational contexts. In addition, students will focus on enhancing their inter and intra-personal communication skills. The course adopts a multiple perspectives approach which encourages students to develop these skills.

Teaching Times and Locations

Please note that teaching times and locations are subject to change. Students are strongly advised to refer to the Class Timetable website for the most up-to-date teaching times and locations.

View course timetable

Course Policies & Support

Course Aims and Relationship to Other Courses

​This course seeks to extend student learning on the importance of professional skills and ethical decision making. The course combines theory and practice with the aim of encouraging active learning and self reflection to enhance student learning and professional practice. The course also aims to provide foundational knowledge and skills that will provide a scaffold for success in the MCom.

2. Staff Contact Details

Position Title Name Email Location Phone Consultation Times
Lecturer-in-chargeDrLynn GribbleBusiness School Level 5 - working remotely
By appointment
LecturerMsGreta SharplesBusiness School Level 5 - working remotely
by appointment

​A full list of tutors and their contact details will be available on Moodle

3. Learning and Teaching Activities

Approach to Learning and Teaching in the Course

​“Learning is not a spectator sport” – Chickering and Gamson (1987).

The decision of whether to learn and what is learnt ultimately rests with you. For learning to occur it is important that you are actively engaged in all aspects of the course.In MGMT5050 for this term to stay true to our learning design and based on our previous students feedback,  there will be  synchronous workshops each week in your scheduled time. You have selected either face to face or online.  It is expected that you come having prepared and being ready to learn (that is to have read the appropriate case study, and other materials as well as watching videos etc prior to both your CAW (lecture workshop) which will be delivered fully online, and to be an active participant in the tutorial class (SDW) regardless of delivery mode. Research shows that student preparation for class directly impacts on successful learning outcomes. Additionally our students have told us that the attendance pattern keeps them on track to complete their studies and engaged each week with the materials.

Learning Activities and Teaching Strategies

​Our teaching sessions are designed to be interactive and will be conducted in real time. All lecture stream/case workshops will be online classes  conduced via collaborate in real time synchronously , whereby you can interact with your peers.

Skills workshops will be delivered based on your choice of face to face or online.

If you have elected to enrol in face to face classes these will be on campus and your participation will be assessed in class. To successfully complete the course, you will need to prepare for classes each week and be an active participant. There will be no online discussion component for this delivery mode.

If you have elected to enrol online your skills workshops will also be held synchronously via collaborate (approximately 1 hour per week). In addition, recognising the online environment there will online discussions to complete each week. The discussion threads form part of your participation. You will also need to participate on our online learning community each week.These will open the Saturday prior to your class week and close Friday night at 5pm. You need to join in discussions and engage with the content in an asynchronous manner weekly. Please refer to the assessment booklet for more details.

In MGMT5050 we have discarded the traditional teaching model of lectures and tutorials. Instead all teaching will be done in a ‘workshop format’.

The Case Analysis Workshops (large group) takes the place of a traditional lecture. In these workshops, we discuss and analyse prepared case studies that focus on professional skills such as working in teams, ethics and how you contribute  at work leading to personal sustainable competitive advantage. You will be introduced to relevant theories and concepts that will enhance your understanding of the case and lead to informed analysis and decision making. Success in these workshops is conditional on you having read the assigned case before you come to the workshop. Each week we will meet on line via collaborate software on the class Moodle, you will have the opportunity to ask questions in real time and check your understanding of the core concepts. These will be held synchronously each week at the designated time.

In the Skills Development Workshops (our small group classes), you will be developing important skills and competencies including self-awareness, teamwork and communication, and critical thinking. These skills are developed using a variety of individual, small group and class activities either face to face or online in real time (note you have selected the delivery mode and these are not interchangeable).

5. Course Resources

​Readings, videos and case studies used in this course will be available via the course Moodle site through moodle books link. All readings are listed and available through the Leganto link to the library, also via our Moodle site.

6. Course Evaluation & Development

Feedback is regularly sought from students and continual improvements are made based on this feedback. At the end of this course, you will be asked to complete the myExperience survey, which provides a key source of student evaluative feedback. Your input into this quality enhancement process is extremely valuable in assisting us to meet the needs of our students and provide an effective and enriching learning experience. The results of all surveys are carefully considered and do lead to action towards enhancing educational quality.

​In MGMT 5050 we will seek your feedback through end of term myExperience responses as well as feedback collected in class.​

The feedback from our students showed they really enjoyed the interactive nature of meeting each week in real time online and this helped them to manage their time and the course in a way that was closely related to attended face to face. We also capture in 'packets' the lecture materials for those who have connectivity problems. Even the most reticent student felt the classes provided an opportunity to voice their opinions and anonymous polling gave the 'space' to gain clarification on content when they were uncertain. Overall the course feedback has shown that students enjoyed the interactive nature of the classes and assignments were challenging and provided value to the future workplace.The videos a chance to use and be assessed beyond written skills. The Blog Post assessment item continues to be seen as a real world writing experience and provides opportunities to develop skills for the future. The case study provides the opportunity to develop consulting skills. Students tell us the content is valuable and applicable to their future workplace and jobs.Students have also told us they enjoy the technology interaction and this will continue to be used as a means of gathering real time feedback and interaction with students.  

7. Course Schedule

Note: for more information on the UNSW academic calendar and key dates including study period, exam, supplementary exam and result release, please visit:
Week Activity Topic Assessment/Other
Week 1: September 13Lecture/CAW

Developing Informed Responsible Professionals

Note both classes run this week. All participation activities can start from today.



Understanding yourself, understanding others

Your participation starts from today

* online classes only -Online discussion thread

Understanding self and others

Answer the question posed and engage at least once with the class input within the 7 days of the topic

Week 2: September 20Lecture/CAW

Individuals and teams


You must load a 1 minute video introducing yourself to your class, Post a ~200 word introduction ( as outlined in the assessment booklet) by 9.30AM Thursday September 23 Sydney time


Skills for the future and Emotional Intelligence


* online classes only -Online discussion thread

Skills for the future and emotional intelligence

Answer the question posed and engage at least once with the class input within the 7 days of the topic

Week 3: September 27Lecture/CAW

Decision making

First assignment - blog post due Friday October 1 by 9.30am Sydney time via turnitin


Decision making

* online classes only -Online discussion thread

Decision making

Answer the question posed and engage at least once with the class input within the 7 days of the topic

Week 4: October 4Lecture/CAW

Communication skills


Note no real time lecture this week due to the public holiday on Monday Oct 4. The lecture material will be delivered asynchronously this week.


Working with others

All workshops will be held

* online classes only -Online discussion thread

Working with others

Answer the question posed and engage at least once with the class input within the 7 days of the topic

Week 5: October 11Lecture/CAW

Stakeholders and society



Giving voice to values

* online classes only -Online discussion thread

Giving voice to values

Answer the question posed and engage at least once with the class input within the 7 days of the topic

Week 6: October 18Lecture/CAW

Ethical decision making and frameworks




peer learning activities

* online classes only -Online discussion thread

Online discussion

Answer the question posed and engage at least once with the class input within the 7 days of the topic

Week 7: October 25Lecture/CAW

Contextualising behaviours: Organisations and People in a Global World




Cultural humility

* online classes only -Online discussion thread

Cultural humility

Answer the question posed and engage at least once with the class input within the 7 days of the topic

Week 8: November 1Lecture/CAW

Contextualising behaviours within organisations: organisational culture and ethics


Individual case analysis due 9.30AM Friday November 5 Sydney time via turnitin,




* online classes only -Online discussion thread


Answer the question posed and engage at least once with the class input within the 7 days of the topic

Week 9: November 8Lecture/CAW

Responsible Leadership


Giving and receiving Feedback

* online classes only -Online discussion thread

What feedback teaches us and others

Answer the question posed and engage at least once with the class input within the 7 days of the topic

Week 10: November 15Lecture/CAW

Responsible Leadership and our future


Reflection and continuing your professional development journey

* online classes only -Online discussion thread

Wrapping up our learning

Answer the question posed and engage at least once with the class input within the 7 days of the topic

Week 11: November 22

No classes this week

Individual self reflection video and transcript assignment is due 9:30AM Friday November 26 Sydney time via youtube links on moodle and Turnitin

8. Policies and Support

Information about UNSW Business School program learning outcomes, academic integrity, student responsibilities and student support services. For information regarding special consideration and viewing final exam scripts, please go to the key policies and support page.

Program Learning Outcomes

The Business School places knowledge and capabilities at the core of its curriculum via seven Program Learning Outcomes (PLOs). These PLOs are systematically embedded and developed across the duration of all coursework programs in the Business School.

PLOs embody the knowledge, skills and capabilities that are taught, practised and assessed within each Business School program. They articulate what you should know and be able to do upon successful completion of your degree.

Upon graduation, you should have a high level of specialised business knowledge and capacity for responsible business thinking, underpinned by ethical professional practice. You should be able to harness, manage and communicate business information effectively and work collaboratively with others. You should be an experienced problem-solver and critical thinker, with a global perspective, cultural competence and the potential for innovative leadership.

All UNSW programs and courses are designed to assess the attainment of program and/or course level learning outcomes, as required by the UNSW Assessment Design Procedure. It is important that you become familiar with the Business School PLOs, as they constitute the framework which informs and shapes the components and assessments of the courses within your program of study.

PLO 1: Business knowledge

Students will make informed and effective selection and application of knowledge in a discipline or profession, in the contexts of local and global business.

PLO 2: Problem solving

Students will define and address business problems, and propose effective evidence-based solutions, through the application of rigorous analysis and critical thinking.

PLO 3: Business communication

Students will harness, manage and communicate business information effectively using multiple forms of communication across different channels.

PLO 4: Teamwork

Students will interact and collaborate effectively with others to achieve a common business purpose or fulfil a common business project, and reflect critically on the process and the outcomes.

PLO 5: Responsible business practice

Students will develop and be committed to responsible business thinking and approaches, which are underpinned by ethical professional practice and sustainability considerations.

PLO 6: Global and cultural competence

Students will be aware of business systems in the wider world and actively committed to recognise and respect the cultural norms, beliefs and values of others, and will apply this knowledge to interact, communicate and work effectively in diverse environments.

PLO 7: Leadership development

Students will develop the capacity to take initiative, encourage forward thinking and bring about innovation, while effectively influencing others to achieve desired results.

These PLOs relate to undergraduate and postgraduate coursework programs.  Separate PLOs for honours and postgraduate research programs are included under 'Related Documents'.

Business School course outlines provide detailed information for students on how the course learning outcomes, learning activities, and assessment/s contribute to the development of Program Learning Outcomes.



UNSW Graduate Capabilities

The Business School PLOs also incorporate UNSW graduate capabilities, a set of generic abilities and skills that all students are expected to achieve by graduation. These capabilities articulate the University’s institutional values, as well as future employer expectations.

UNSW Graduate CapabilitiesBusiness School PLOs
Scholars capable of independent and collaborative enquiry, rigorous in their analysis, critique and reflection, and able to innovate by applying their knowledge and skills to the solution of novel as well as routine problems.
  • PLO 1: Business knowledge
  • PLO 2: Problem solving
  • PLO 3: Business communication
  • PLO 4: Teamwork
  • PLO 7: Leadership development

Entrepreneurial leaders capable of initiating and embracing innovation and change, as well as engaging and enabling others to contribute to change
  • PLO 1: Business knowledge
  • PLO 2: Problem solving
  • PLO 3: Business communication
  • PLO 4: Teamwork
  • PLO 6: Global and cultural competence
  • PLO 7: Leadership development

Professionals capable of ethical, self-directed practice and independent lifelong learning
  • PLO 1: Business knowledge
  • PLO 2: Problem solving
  • PLO 3: Business communication
  • PLO 5: Responsible business practice

Global citizens who are culturally adept and capable of respecting diversity and acting in a socially just and responsible way.
  • PLO 1: Business knowledge
  • PLO 2: Problem solving
  • PLO 3: Business communication
  • PLO 4: Teamwork
  • PLO 5: Responsible business practice
  • PLO 6: Global and cultural competence

While our programs are designed to provide coverage of all PLOs and graduate capabilities, they also provide you with a great deal of choice and flexibility.  The Business School strongly advises you to choose a range of courses that assist your development against the seven PLOs and four graduate capabilities, and to keep a record of your achievements as part of your portfolio. You can use a portfolio as evidence in employment applications as well as a reference for work or further study. For support with selecting your courses contact the UNSW Business School Student Services team.

Academic Integrity and Plagiarism

Academic Integrity is honest and responsible scholarship. This form of ethical scholarship is highly valued at UNSW. Terms like Academic Integrity, misconduct, referencing, conventions, plagiarism, academic practices, citations and evidence based learning are all considered basic concepts that successful university students understand. Learning how to communicate original ideas, refer sources, work independently, and report results accurately and honestly are skills that you will be able to carry beyond your studies.

The definition of academic misconduct is broad. It covers practices such as cheating, copying and using another person’s work without appropriate acknowledgement. Incidents of academic misconduct may have serious consequences for students.


UNSW regards plagiarism as a form of academic misconduct. UNSW has very strict rules regarding plagiarism. Plagiarism at UNSW is using the words or ideas of others and passing them off as your own. All Schools in the Business School have a Student Ethics Officer who will investigate incidents of plagiarism and may result in a student’s name being placed on the Plagiarism and Student Misconduct Registers.

Below are examples of plagiarism including self-plagiarism:

Copying: Using the same or very similar words to the original text or idea without acknowledging the source or using quotation marks. This includes copying materials, ideas or concepts from a book, article, report or other written document, presentation, composition, artwork, design, drawing, circuitry, computer program or software, website, internet, other electronic resource, or another person's assignment, without appropriate acknowledgement of authorship.

Inappropriate Paraphrasing: Changing a few words and phrases while mostly retaining the original structure and/or progression of ideas of the original, and information without acknowledgement. This also applies in presentations where someone paraphrases another’s ideas or words without credit and to piecing together quotes and paraphrases into a new whole, without appropriate referencing.

Collusion: Presenting work as independent work when it has been produced in whole or part in collusion with other people. Collusion includes:

  • Students providing their work to another student before the due date, or for the purpose of them plagiarising at any time
  • Paying another person to perform an academic task and passing it off as your own
  • Stealing or acquiring another person’s academic work and copying it
  • Offering to complete another person’s work or seeking payment for completing academic work

Collusion should not be confused with academic collaboration (i.e., shared contribution towards a group task).

Inappropriate Citation: Citing sources which have not been read, without acknowledging the 'secondary' source from which knowledge of them has been obtained.

Self-Plagiarism: ‘Self-plagiarism’ occurs where an author republishes their own previously written work and presents it as new findings without referencing the earlier work, either in its entirety or partially. Self-plagiarism is also referred to as 'recycling', 'duplication', or 'multiple submissions of research findings' without disclosure. In the student context, self-plagiarism includes re-using parts of, or all of, a body of work that has already been submitted for assessment without proper citation.

To see if you understand plagiarism, do this short quiz:


The University also regards cheating as a form of academic misconduct. Cheating is knowingly submitting the work of others as their own and includes contract cheating (work produced by an external agent or third party that is submitted under the pretences of being a student’s original piece of work). Cheating is not acceptable at UNSW.

If you need to revise or clarify any terms associated with academic integrity you should explore the 'Working with Academic Integrity' self-paced lessons available at:

For UNSW policies, penalties, and information to help you avoid plagiarism see: as well as the guidelines in the online ELISE tutorials for all new UNSW students: For information on student conduct see:

For information on how to acknowledge your sources and reference correctly, see: If you are unsure what referencing style to use in this course, you should ask the lecturer in charge.

Student Responsibilities and Conduct

​Students are expected to be familiar with and adhere to university policies in relation to class attendance and general conduct and behaviour, including maintaining a safe, respectful environment; and to understand their obligations in relation to workload, assessment and keeping informed.

Information and policies on these topics can be found on the 'Managing your Program' website.


It is expected that you will spend at least ten to twelve hours per week studying for a course except for Summer Term courses which have a minimum weekly workload of twenty to twenty four hours. This time should be made up of reading, research, working on exercises and problems, online activities and attending classes. In periods where you need to complete assignments or prepare for examinations, the workload may be greater. Over-commitment has been a cause of failure for many students. You should take the required workload into account when planning how to balance study with employment and other activities.

We strongly encourage you to connect with your Moodle course websites in the first week of semester. Local and international research indicates that students who engage early and often with their course website are more likely to pass their course.

View more information on expected workload


Your regular and punctual attendance at lectures and seminars or in online learning activities is expected in this course. The Business School reserves the right to refuse final assessment to those students who attend less than 80% of scheduled classes where attendance and participation is required as part of the learning process (e.g., tutorials, flipped classroom sessions, seminars, labs, etc.).

View more information on attendance

General Conduct and Behaviour

You are expected to conduct yourself with consideration and respect for the needs of your fellow students and teaching staff. Conduct which unduly disrupts or interferes with a class, such as ringing or talking on mobile phones, is not acceptable and students may be asked to leave the class.

View more information on student conduct

Health and Safety

UNSW Policy requires each person to work safely and responsibly, in order to avoid personal injury and to protect the safety of others.

View more information on Health and Safety

Keeping Informed

You should take note of all announcements made in lectures, tutorials or on the course web site. From time to time, the University will send important announcements to your university e-mail address without providing you with a paper copy. You will be deemed to have received this information. It is also your responsibility to keep the University informed of all changes to your contact details.

Student Support and Resources

The University and the Business School provide a wide range of support services and resources for students, including:

Business School Learning Support Tools
Business School provides support a wide range of free resources and services to help students in-class and out-of-class, as well as online. These include:

  • Academic Communication Essentials – A range of academic communication workshops, modules and resources to assist you in developing your academic communication skills.
  • Learning consultations – Meet learning consultants who have expertise in business studies, literacy, numeracy and statistics, writing, referencing, and researching at university level.
  • PASS classes – Study sessions facilitated by students who have previously and successfully completed the course.
  • Textbook access scheme – To support the inclusion and success of students from equity groups enrolled at UNSW Sydney in first year undergraduate Business programs.

The Nucleus - Business School Student Services team
The Nucleus Student Services team provides advice and direction on all aspects of enrolment and graduation. Level 2, Main Library, Kensington 02 8936 7005 /

Business School Equity, Diversity and Inclusion
The Business School Equity, Diversity and Inclusion Committee strives to ensure that every student is empowered to have equal access to education. The Business School provides a vibrant, safe, and equitable environment for education, research, and engagement that embraces diversity and treats all people with dignity and respect.

UNSW Learning & Careers Hub
The UNSW Learning & Careers Hub provides academic skills and careers support services—including workshops, individual consultations and a range of online resources—for all UNSW students. See their website for details.
Lower Ground Floor, North Wing Chancellery Building.
02 9385 2060

Student Support Advisors
Student Support Advisors work with all students to promote the development of skills needed to succeed at university, whilst also providing personal support throughout the process.
John Goodsell Building, Ground Floor.
02 9385 4734

International Student Support
The International Student Experience Unit (ISEU) is the first point of contact for international students. ISEU staff are always here to help with personalised advice and information about all aspects of university life and life in Australia.
Advisors can support you with your student visa, health and wellbeing, making friends, accommodation and academic performance.
02 9385 4734

Equitable Learning Services
Equitable Learning Services (formerly Disability Support Services) is a free and confidential service that provides practical support to ensure that your health condition doesn't adversely affect your studies. Register with the service to receive educational adjustments.
Ground Floor, John Goodsell Building.
02 9385 4734

UNSW Counselling and Psychological Services
Provides support and services if you need help with your personal life, getting your academic life back on track or just want to know how to stay safe, including free, confidential counselling.
Level 2, East Wing, Quadrangle Building.
02 9385 5418

Library services and facilities for students
The UNSW Library offers a range of collections, services and facilities both on-campus and online.
Main Library, F21.
02 9065 9444

Moodle eLearning Support
Moodle is the University’s learning management system. You should ensure that you log into Moodle regularly.
02 9385 3331

UNSW IT provides support and services for students such as password access, email services, wireless services and technical support.
UNSW Library Annexe (Ground floor).
02 9385 1333

Support for Studying Online

The Business School and UNSW provide a wide range of tools, support and advice to help students achieve their online learning goals. 

The UNSW Guide to Online Study page provides guidance for students on how to make the most of online study.

We recognise that completing quizzes and exams online can be challenging for a number of reasons, including the possibility of technical glitches or lack of reliable internet. We recommend you review the Online Exam Preparation Checklist of things to prepare when sitting an online exam.