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This course seeks to integrate three core aspects of individual behaviour in organizations communication, leadership, and career management into a coherent set of applied skills that will materially enhance the career prospects of IT managers and executives. Current theory and practice will be examined.
The foundation of the course will be developing cognitive knowledge of these three topic areas, with emphasis placed on transferring this cognitive knowledge into behavioural knowledge. Topics include critical thinking, effective oral and written communication, active listening, evaluating the different approaches to leadership, the difference between management and leadership, conflict-management approaches, integrative negotiation, career self-assessment, and life-long career management.