MMGT6001 Managing Yourself and Others - 2020

Intensive/Blended, Sydney CBD
Term 1
6 Units of Credit

Offering Selection
This course outline is provided in advance of offering to guide student course selection. Please note that while accurate at time of publication, changes may be required prior to the start of the teaching session. To view other versions, visit the archives .

1. Course Details

Summary of Course

Managing Yourself and Others (MYO) has been designed to enable you to be in learning mode (Heslin & Keating 2017*) regarding how you:

  • lead yourself to thrive in your Master of Management Program,

  • form high-quality connections with your class colleagues, and

  • develop your capacity to forge a successful career as you make a positive impact on individuals, organisations, and the communities in which you work.

* Heslin, P A & Keating, L A 2017, 'In learning mode? The role of mindsets in derailing and enabling experiential leadership development', The Leadership Quarterly, 28, pp. 367-384.

Teaching Times and Locations

Please note that teaching times and locations are subject to change. Students are strongly advised to refer to the Class Timetable website for the most up-to-date teaching times and locations.

View course timetable

Course Policies & Support

Course Aims and Relationship to Other Courses

Managing matters!

No job is more vital to our society than that of the manager. It is the manager who determines whether our social institutions serve us well, or whether they squander our talents and resources. (Henry Mintzberg)

The premises of this course are that:

(a) managing yourself effectively is a prerequisite for being at your best in managing others, and

(b) learning to manage well requires continual openness to challenging your assumptions and experimenting with fresh ways to attain your objectives.

This course will enable you to learn how to manage your learning and development throughout and beyond your Master of Management studies; bond with your class colleagues; enhance the learning, engagement, and performance of other people by how you communicate, coach, and interact with them; reflect upon your ethical and career values; and proactively craft a successful career.

Course Learning Outcomes

After completing this course you should be able to:

  1. be in learning mode in your academic program, career and life!
  2. progressively develop your skills in leading yourself 
  3. analyse and systematically enhance your communication and peer coaching skills for bringing out the best in others
  4. form high-quality connections with your colleagues
  5. recognise ethical issues and apply corporate social responsibility principles
  6. proactively manage your career.

Additonal Course Details

3. Staff Contact Details

Position Name Email Location Phone Consultation Times
Course Coordinator, ProfessorPeter HeslinBusiness School Room 5500478 103 355Contact me any time

The role of your Class Facilitator is to support the learning process by encouraging interaction among participants, providing direction in understanding the course content, assessing participant progress through the course and providing feedback on work submitted. Class Facilitators comprise academics and practitioners with relevant industry backgrounds.

4. Learning and Teaching Activities

Approach to Learning and Teaching in the Course

The course materials have been prepared to help you work in a self-directed manner through a range of rigorous and practical core concepts and tools on each of the topics covered in this course. MYO incorporates the following elements:

  • The AGSM 360° Feedback Profile, which will incorporate your own self-evaluation and feedback provided by people, selected by you, who know you well. Please click here for the Guidelines for Launching Your AGSM 360° Survey.
  • A curated collection of assigned readings selected to deepen your insights and skills regarding the topics covered by the course.
  • A set of required activities to enable you to reflect on and apply the concepts and tools in the readings. Completing these activities is vital to being prepared for the intensive workshops, as well as the Learning Review that you will complete on the first day of the first workshop.
  • Two intensive weekend workshops that will provide experiential learning opportunities to apply the concepts covered in the assigned readings and activities and to develop the skills covered in the course.
    Note: There is a 100% attendance requirement for the workshops.

These elements will enable to you create, implement, and fine-tune plans to develop your professional, managerial, and career management skills.

Learning Activities and Teaching Strategies

In addition to course-based resources, please also refer to the AGSM Learning Toolkit (available in Moodle) for tutorials and guides that will help you learn more about effective study practices and techniques.

Course Structure

The course will begin with a mandatory videoconference in which you will have a chance to:

  • learn more about the MYO course structure, content, and assessment requirements
  • find out how to prepare for the intensive workshops
  • clarify what will be involved in the Learning Review assessment conducted at the beginning of the two workshops
  • complete and receive feedback on a written, sample Learning Review question during the videoconference.

The structure of the course content is described below.

Part 1 - Managing Yourself and Your Learning (Units 1-2): These units will help you optimise your learning and development throughout and beyond your Master of Management studies.

In Unit 1 - Proactive Learning, you will discover what is involved in being "in learning mode" and applying the action learning cycle. The unit will equip you with learning methods for progressively enhancing your professional and managerial effectiveness by deliberately applying course concepts and systematically learning from your experiences in doing so.

Unit 2 - Self-management addresses how to set and pursue your academic and career goals, and how to handle challenges such as receiving 'negative' feedback, building and sustaining your confidence, having the resilience to handle setbacks, and balancing your life, study, and work commitments. You will learn how to increase your resilience, positivity, self-efficacy, and psychological flexibility, so as to productively work through your academic and career challenges.

Part 2 - Bringing out the Best in Others (Units 3-5): Management development often happens through interactions with others including fellow students, employees, peers, clients, bosses, and your AGSM facilitators. These units will enable you to identify and enact a range of strategies to enhance the learning, engagement, and performance of such people via how you communicate, coach, and generally interact with them.

In Unit 3 - Communication, you will learn a range of communication skills such as how to (a) engage in active listening, (b) craft and deliver messages in a manner that is compelling to your targeted audiences, (c) give and receive feedback in a constructive manner, and (d) engage in productive conversations and minimise unproductive conversations.

In Unit 4 - Peer Coaching, you will learn about the potential benefits and perils of peer coaching, as well as how to help someone reflect on their concerns, problem-solve, and plan actions to attain their goals. The unit will thus enable you to build your peer-coaching toolkit and repertoire so you can effectively help others to clarify and work towards realising their academic, career, and other life goals.

Unit 5 - 360-degree Feedback will help you reflect on the feedback that you receive in your 360-degree profile, which focuses on your effectiveness within the four broad domains of: (i) doing things, (ii) getting things done, (iii) enabling yourself, and (iv) enabling others. Reflecting on this data will enable you to appraise your strengths in bringing out the best in others and make plans for being even better at enabling others to be at their best.

Part 3 - Choosing Your Direction (Units 6-7). These units will enable you to reflect upon a range of values and perspectives relevant to guiding professional, managerial, and career decisions.

Unit 6 - Ethics and Corporate Social Responsibility (CSR) will assist you to recognise ethical issues, clarify your values, and use relevant ethical principles. You will learn to anticipate and tackle obstacles and objections to acting ethically. Finally, you will learn how to apply seven CSR principles that could enable your organisation to simultaneously achieve its corporate and "social" objectives (i.e. those that enhance human and/or environmental sustainability).

Unit 7 - Career Preferences will enable you to grasp the fundamental elements involved in defining your "place under the sun" (your ideal career) and to reflect upon and surface your career preferences, including your life goals, career anchors, career values, and your CareerLeader profile. Doing so will help you to understand the essential ingredients for experiencing career success.

Part 4 - Managing Your Career (Units 8-10). These units will guide you in how to identify your career opportunities and realise your career aspirations.

Unit 8 - Career Opportunities will equip you to investigate the requirements for the career roles that may interest you, and the trends in demand for these roles. The unit will enable you to evaluate the career culture of organisations in which you are considering working, and explore how employees experience working in different organisations. You will also learn how to conduct information interviews to test your nascent insights and to find out more about specific career opportunities that appeal to you.

Unit 9 - Career Enactment addresses how to negotiate flexible, sustainable employment arrangements that cater to your career preferences; identify and undertake wise proactive initiatives in light of various stakeholder considerations; foster high-quality mentoring relationships - as both a mentor and a mentee; and evaluate and fine-tune your work-life flexstyle and boundary management strategies.

Unit 10 - Career Presentation addresses the extent to which you frame and describe your career objectives in a manner that inspires you and inspires others to support you in realising your career aspirations. You will learn to craft a coherent story linking your past, present, and future career, as well as how to use a range of charismatic leadership and other presentation techniques to present a compelling depiction of your targeted future career.

6. Course Resources

You have five major learning resources:

1. The videoconference will set you up for your learning and assessment tasks in this course.

2. The course Units, including readings, and activities. As mentioned earlier, you will do much of your learning by thoughtfully working through the activities in these Units prior to your intensive workshops. Doing so is often an enjoyable and rewarding process, as long as you have allocated adequate time - typically a minimum of 10-12 hours per week.

3. Your Facilitator will support your learning by being available for questions via email in the first instance, by conducting the workshops, and by providing you with feedback on your assessments. You are encouraged to contact your facilitator early with any questions.

4. Your MYO colleagues will be an invaluable source of learning for you through sharing their experiences and perspectives. Besides during the workshops, you will also work with your MYO colleagues during the videoconference (Assessment 1), when delivering your Future Career Presentation (Assessment 3), and when providing written feedback on some of your colleagues' Future Career Presentations (Assessment 4).

5. Your work colleagues, friends, and family. People within your professional and personal life will provide you with many opportunities to practise applying course concepts, both before and after attending your MYO workshops.


BusinessThink is UNSW's free, online business publication. It is a platform for business research, analysis and opinion. If you would like to subscribe to BusinessThink, and receive the free monthly e-newsletter with the latest in research, opinion and business then go to link.

7. Course Evaluation & Development

Continual Course Improvement

AGSM courses are revised each time they run, with updated course outlines and assessment tasks
developed. Changes relating to any industry developments will also be included.

Additionally, the AGSM surveys students each time a course is offered. The data collected provides
anonymous feedback from students on the quality of course content and materials, class facilitation,
student support services and the program in general. This student feedback is considered during all
course revisions.

Student Response

Students commented that the way that class contributions during the weekend workshops were assessed could be clearer.

Response to Student Feedback

How class contribution is assessed during the residential is now discussed during the first morning of weekend workshop 1

8. Course Schedule

Week Activity Topic Detail/Engagement Assessment Task
Week 1 Participate in VideoconferenceUnit 1

Review Assessment Details and complete Unit 1

Assessment 1 : Class Contributions
Week 2 -Units 2-5
Week 3 -Units 2-5
Week 4 Participate in Workshop 1Units 1-5

Workshop 1: Saturday 14 March and Sunday 15 March 2020, 9am to 5pm

Assessment 1 : Class Contributions
Assessment 2 : Learning Review
Week 5 -Units 6-10
Week 6 -Units 6-10
Week 7 -Units 6-10

Engage in peer-coaching session

Week 8 -Units 6-10
Week 9 Participate in Workshop 2Units 6-10

Workshop 2: Saturday 18 and Sunday 19 April 2020, 9am to 5pm

Assessment 1 : Class Contributions
Assessment 2 : Learning Review
Week 10 -Units 1-10

Design, rehearse, obtain feedback, refine, and further rehearse your Future Career Presentation (FCP)

Week 11 -Units 1-10

Design, rehearse, obtain feedback, refine, and further rehearse your FCP

Week 12 Deliver Future Career PresentationUnits 1-10

Deliver your FCP

Provide feedback on colleagues' FCPs

Assessment 4 : Feedback on colleagues' Future Career Presentations
Assessment 3 : Future Career Presentation

9. Policies and Support

Information about UNSW Business School protocols, University policies, student responsibilities and education quality and support.

Program Learning Outcomes

The Business School places knowledge and capabilities at the core of its curriculum via seven Program Learning Outcomes (PLOs). These PLOs are systematically embedded and developed across the duration of all coursework programs in the Business School.

PLOs embody the knowledge, skills and capabilities that are taught, practised and assessed within each Business School program. They articulate what you should know and be able to do upon successful completion of your degree.

Upon graduation, you should have a high level of specialised business knowledge and capacity for responsible business thinking, underpinned by ethical professional practice. You should be able to harness, manage and communicate business information effectively and work collaboratively with others. You should be an experienced problem-solver and critical thinker, with a global perspective, cultural competence and the potential for innovative leadership.

All UNSW programs and courses are designed to assess the attainment of program and/or course level learning outcomes, as required by the UNSW Assessment Design Procedure. It is important that you become familiar with the Business School PLOs, as they constitute the framework which informs and shapes the components and assessments of the courses within your program of study.

PLO 1: Business knowledge

Students will make informed and effective selection and application of knowledge in a discipline or profession, in the contexts of local and global business.

PLO 2: Problem solving

Students will define and address business problems, and propose effective evidence-based solutions, through the application of rigorous analysis and critical thinking.

PLO 3: Business communication

Students will harness, manage and communicate business information effectively using multiple forms of communication across different channels.

PLO 4: Teamwork

Students will interact and collaborate effectively with others to achieve a common business purpose or fulfil a common business project, and reflect critically on the process and the outcomes.

PLO 5: Responsible business practice

Students will develop and be committed to responsible business thinking and approaches, which are underpinned by ethical professional practice and sustainability considerations.

PLO 6: Global and cultural competence

Students will be aware of business systems in the wider world and actively committed to recognise and respect the cultural norms, beliefs and values of others, and will apply this knowledge to interact, communicate and work effectively in diverse environments.

PLO 7: Leadership development

Students will develop the capacity to take initiative, encourage forward thinking and bring about innovation, while effectively influencing others to achieve desired results.

These PLOs relate to undergraduate and postgraduate coursework programs.  Separate PLOs for honours and postgraduate research programs are included under 'Related Documents'.

Business School course outlines provide detailed information for students on how the course learning outcomes, learning activities, and assessment/s contribute to the development of Program Learning Outcomes.



UNSW Graduate Capabilities

The Business School PLOs also incorporate UNSW graduate capabilities, a set of generic abilities and skills that all students are expected to achieve by graduation. These capabilities articulate the University’s institutional values, as well as future employer expectations.

UNSW Graduate CapabilitiesBusiness School PLOs
Scholars capable of independent and collaborative enquiry, rigorous in their analysis, critique and reflection, and able to innovate by applying their knowledge and skills to the solution of novel as well as routine problems.
  • PLO 1: Business knowledge
  • PLO 2: Problem solving
  • PLO 3: Business communication
  • PLO 4: Teamwork
  • PLO 7: Leadership development

Entrepreneurial leaders capable of initiating and embracing innovation and change, as well as engaging and enabling others to contribute to change
  • PLO 1: Business knowledge
  • PLO 2: Problem solving
  • PLO 3: Business communication
  • PLO 4: Teamwork
  • PLO 6: Global and cultural competence
  • PLO 7: Leadership development

Professionals capable of ethical, self-directed practice and independent lifelong learning
  • PLO 1: Business knowledge
  • PLO 2: Problem solving
  • PLO 3: Business communication
  • PLO 5: Responsible business practice

Global citizens who are culturally adept and capable of respecting diversity and acting in a socially just and responsible way.
  • PLO 1: Business knowledge
  • PLO 2: Problem solving
  • PLO 3: Business communication
  • PLO 4: Teamwork
  • PLO 5: Responsible business practice
  • PLO 6: Global and cultural competence

While our programs are designed to provide coverage of all PLOs and graduate capabilities, they also provide you with a great deal of choice and flexibility.  The Business School strongly advises you to choose a range of courses that assist your development against the seven PLOs and four graduate capabilities, and to keep a record of your achievements as part of your portfolio. You can use a portfolio as evidence in employment applications as well as a reference for work or further study. For support with selecting your courses contact the UNSW Business School Student Centre.

Academic Integrity and Plagiarism

Academic Integrity is honest and responsible scholarship. This form of ethical scholarship is highly valued at UNSW. Terms like Academic Integrity, misconduct, referencing, conventions, plagiarism, academic practices, citations and evidence based learning are all considered basic concepts that successful university students understand. Learning how to communicate original ideas, refer sources, work independently, and report results accurately and honestly are skills that you will be able to carry beyond your studies.

The definition of academic misconduct is broad. It covers practices such as cheating, copying and using another person’s work without appropriate acknowledgement. Incidents of academic misconduct may have serious consequences for students.


UNSW regards plagiarism as a form of academic misconduct. UNSW has very strict rules regarding plagiarism. Plagiarism at UNSW is using the words or ideas of others and passing them off as your own. All Schools in the Business School have a Student Ethics Officer who will investigate incidents of plagiarism and may result in a student’s name being placed on the Plagiarism and Student Misconduct Registers.

Below are examples of plagiarism including self-plagiarism:

Copying: Using the same or very similar words to the original text or idea without acknowledging the source or using quotation marks. This includes copying materials, ideas or concepts from a book, article, report or other written document, presentation, composition, artwork, design, drawing, circuitry, computer program or software, website, internet, other electronic resource, or another person's assignment, without appropriate acknowledgement of authorship.

Inappropriate Paraphrasing: Changing a few words and phrases while mostly retaining the original structure and/or progression of ideas of the original, and information without acknowledgement. This also applies in presentations where someone paraphrases another’s ideas or words without credit and to piecing together quotes and paraphrases into a new whole, without appropriate referencing.

Collusion: Presenting work as independent work when it has been produced in whole or part in collusion with other people. Collusion includes:

  • Students providing their work to another student before the due date, or for the purpose of them plagiarising at any time
  • Paying another person to perform an academic task and passing it off as your own
  • Stealing or acquiring another person’s academic work and copying it
  • Offering to complete another person’s work or seeking payment for completing academic work

Collusion should not be confused with academic collaboration (i.e., shared contribution towards a group task).

Inappropriate Citation: Citing sources which have not been read, without acknowledging the 'secondary' source from which knowledge of them has been obtained.

Self-Plagiarism: ‘Self-plagiarism’ occurs where an author republishes their own previously written work and presents it as new findings without referencing the earlier work, either in its entirety or partially. Self-plagiarism is also referred to as 'recycling', 'duplication', or 'multiple submissions of research findings' without disclosure. In the student context, self-plagiarism includes re-using parts of, or all of, a body of work that has already been submitted for assessment without proper citation.

To see if you understand plagiarism, do this short quiz:


The University also regards cheating as a form of academic misconduct. Cheating is knowingly submitting the work of others as their own and includes contract cheating (work produced by an external agent or third party that is submitted under the pretences of being a student’s original piece of work). Cheating is not acceptable at UNSW.

If you need to revise or clarify any terms associated with academic integrity you should explore the 'Working with Academic Integrity' self-paced lessons available at:

For UNSW policies, penalties, and information to help you avoid plagiarism see: as well as the guidelines in the online ELISE tutorials for all new UNSW students: For information on student conduct see:

For information on how to acknowledge your sources and reference correctly, see: If you are unsure what referencing style to use in this course, you should ask the lecturer in charge.

Student Responsibilities and Conduct

​Students are expected to be familiar with and adhere to university policies in relation to class attendance and general conduct and behaviour, including maintaining a safe, respectful environment; and to understand their obligations in relation to workload, assessment and keeping informed.

Information and policies on these topics can be found on the 'Managing your Program' website.


It is expected that you will spend at least ten to twelve hours per week studying for a course except for Summer Term courses which have a minimum weekly workload of twenty to twenty four hours. This time should be made up of reading, research, working on exercises and problems, online activities and attending classes. In periods where you need to complete assignments or prepare for examinations, the workload may be greater. Over-commitment has been a cause of failure for many students. You should take the required workload into account when planning how to balance study with employment and other activities.

We strongly encourage you to connect with your Moodle course websites in the first week of semester. Local and international research indicates that students who engage early and often with their course website are more likely to pass their course.

View more information on expected workload


Your regular and punctual attendance at lectures and seminars or in online learning activities is expected in this course. The Business School reserves the right to refuse final assessment to those students who attend less than 80% of scheduled classes where attendance and participation is required as part of the learning process (e.g., tutorials, flipped classroom sessions, seminars, labs, etc.).

View more information on attendance

General Conduct and Behaviour

You are expected to conduct yourself with consideration and respect for the needs of your fellow students and teaching staff. Conduct which unduly disrupts or interferes with a class, such as ringing or talking on mobile phones, is not acceptable and students may be asked to leave the class.

View more information on student conduct

Health and Safety

UNSW Policy requires each person to work safely and responsibly, in order to avoid personal injury and to protect the safety of others.

View more information on Health and Safety

Keeping Informed

You should take note of all announcements made in lectures, tutorials or on the course web site. From time to time, the University will send important announcements to your university e-mail address without providing you with a paper copy. You will be deemed to have received this information. It is also your responsibility to keep the University informed of all changes to your contact details.

Student Support and Resources

​The University and the Business School provide a wide range of support services and resources for students, including:

Business School EQS Consultation Program
The Consultation Program offers academic writing, literacy and numeracy consultations, study skills, exam preparation for Business students. Services include workshops, online resources, individual and group consultations. 
Level 1, Room 1035, Quadrangle Building.
02 9385 4508

Communication Resources
The Business School Communication and Academic Support programs provide online modules, communication workshops and additional online resources to assist you in developing your academic writing.

Business School Student Centre
The Business School Student Centre provides advice and direction on all aspects of admission, enrolment and graduation.
Level 1, Room 1028 in the Quadrangle Building
02 9385 3189

UNSW Learning & Careers Hub
The UNSW Learning & Careers Hub provides academic skills and careers support services—including workshops, individual consultations and a range of online resources—for all UNSW students. See their website for details.
Lower Ground Floor, North Wing Chancellery Building.
02 9385 2060

Student Support Advisors
Student Support Advisors work with all students to promote the development of skills needed to succeed at university, whilst also providing personal support throughout the process.
John Goodsell Building, Ground Floor.
02 9385 4734

International Student Support
The International Student Experience Unit (ISEU) is the first point of contact for international students. ISEU staff are always here to help with personalised advice and information about all aspects of university life and life in Australia.
Advisors can support you with your student visa, health and wellbeing, making friends, accommodation and academic performance.
02 9385 4734

Equitable Learning Services
Equitable Learning Services (formerly Disability Support Services) is a free and confidential service that provides practical support to ensure that your health condition doesn't adversely affect your studies. Register with the service to receive educational adjustments.
Ground Floor, John Goodsell Building.
02 9385 4734

UNSW Counselling and Psychological Services
Provides support and services if you need help with your personal life, getting your academic life back on track or just want to know how to stay safe, including free, confidential counselling.
Level 2, East Wing, Quadrangle Building.
02 9385 5418

Library services and facilities for students
The UNSW Library offers a range of collections, services and facilities both on-campus and online.
Main Library, F21.
02 9385 2650

Moodle eLearning Support
Moodle is the University’s learning management system. You should ensure that you log into Moodle regularly.
02 9385 3331

UNSW IT provides support and services for students such as password access, email services, wireless services and technical support.
UNSW Library Annexe (Ground floor).
02 9385 1333

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