MGMT1001 Managing Organisations and People - 2018

Subject Code
MGMT1001
Study Level
Undergraduate
Commencing Term
Semester 1
Total Units of Credit (UOC)
6
Delivery Mode
On Campus
School
Management

1. Course Details

Summary of Course

​‘Managing Organisations and People’ (MOP) provides you with an understanding of cause and effect relationships and complex issues which underlie the management of people and organisations. You will learn about frameworks that describe and predict human behaviour within the workplace, thus helping you in your development as future organisational employees, managers, and leaders. You will gain insights about how to successfully manage yourself, as well as how to work with, and lead, others. Topics covered in the course include individual differences and behaviour, communication, decision-making, motivation, collaborating in teams, leadership, organisational culture and design, human resource management, strategy, and international business.

Teaching Times and Locations

Please note that teaching times and locations are subject to change. Students are strongly advised to refer to the Class Timetable website for the most up-to-date teaching times and locations.

View course timetable

Course Policies & Support

The Business School expects that you are familiar with the contents of this course outline and the UNSW and Business School learning expectations, rules, policies and support services as listed below:

  • Program Learning Goals and Outcomes
  • Academic Integrity and Plagiarism
  • Student Responsibilities and Conduct
  • Special Consideration
  • Protocol for Viewing Final Exam Scripts
  • Student Learning Support Services

View course Policies and Support

Course Aims and Relationship to Other Courses

​This course is offered as part of the first-year core in the Bachelor of Commerce as well as an elective in other degrees. It will provide you with an introduction to principles, practices, and debates that are relevant to management. Insights from this course are important for maximizing your university studies, career as a professional, and as future managers and leaders. The course aims to help you:

• Understand the roles of managers and organisations.

• Identify factors that improve effectiveness of individuals, teams, and organisations.

• Apply principles from evidence-based management.

• Evaluate and enhance your professional skills via self-reflection and setting plans.

Student Learning Outcomes

The Course Learning Outcomes are what you should be able to DO by the end of this course if you participate fully in learning activities and successfully complete the assessment items.

The Learning Outcomes in this course also help you to achieve some of the overall Program Learning Goals and Outcomes for all undergraduate and postgraduate coursework students in the Business School. Program Learning Goals are what we want you to BE or HAVE by the time you successfully complete your degree (e.g. ‘be an effective team player’). You demonstrate this by achieving specific Program Learning Outcomes - what you are able to DO by the end of your degree (e.g. ‘participate collaboratively and responsibly in teams’).

For more information on Program Learning Goals and Outcomes, refer to the course Policies and Support.

The following table shows how your Course Learning Outcomes relate to the overall Program Learning Goals and Outcomes, and indicates where these are assessed (they may also be developed in tutorials and other activities):

Program Learning Goals and Outcomes Course Learning Outcomes Course Assessment Item
This course helps you to achieve the following learning goals for all Business undergraduate/postgraduate coursework students:

On successful completion of the course, you should be able to:

This learning outcome will be assessed in the following items:

1 - Knowledge
  • Understand the roles of managers and organisations.
  • Identify factors that improve effectiveness of individuals, teams, and organisations.
  • Apply principles from evidence-based management.
  • ACT Exercises
  • Professional Development Portfolio
  • Team Portfolio
  • Exam
2 - Critical thinking and problem solving
  • Apply principles from evidence-based management.
  • Professional Development Portfolio
  • Team Portfolio
3a - Written communication
  • Evaluate and enhance your professional skills via self-reflection and setting plans.
  • Professional Development Portfolio
  • Exam
3b - Oral communication
  • Apply principles from evidence-based management.
  • Team Portfolio
4 - Teamwork
  • Identify factors that improve effectiveness of individuals, teams, and organisations.
  • Apply principles from evidence-based management.
  • Evaluate and enhance your professional skills via self-reflection and setting plans.
  • Professional Development Portfolio
  • Team Portfolio
5a - Ethical, social and environmental responsibility

Not specifically addressed.

Not specifically addressed.

5b - Social and cultural awareness
  • Identify factors that improve effectiveness of individuals, teams, and organisations.
  • Team Portfolio
  • Exam

2. Staff Contact Details

Position Title Name Email Location Phone Consultation Times
Lecturer-in-chargeDrCatherine CollinsLevel 5 Business School Building – Ref E12 +61 2 9385 7770By appointment
LecturerDrHugh BainbridgeLevel 5 Business School Building – Ref E12
–
By appointment
LecturerProfMarkus GrothLevel 5 Business School Building – Ref E12
–
By appointment
Head tutorMsLevel 5 Business School Building – Ref E12 +61 2 9385 7770By appointment

Communication with staff

There are three channels through which you can communicate with the MGMT1001 staff team.

1. Moodle MGMT1001 discussion board is for:

  • Administration. For example, to find out logistics of MGMT1001 (when, where, how, what), including but not limited to tutorials and the McGraw-Hill Education Connect® platform.
  • Assessments. For example, understanding the Assessment document, or assessments specifically such as the ACT to Participate in MGMT1001 Exercises, and Professional Development Portfolio etc.
  • Course content. For example, if you want to further understand some of the lecture or tutorial content.

Most of your questions are likely to be answered via this discussion board. Students are encouraged to assist each other where possible. A member of the teaching team will oversee your responses daily between Tuesday and Friday, ensuring the information provided is accurate and appropriate.


2. Course email mgmt1001@unsw.edu.au is for:

  • Questions that are specific to your circumstances. For example, assistance with the Everest team stimulation (e.g., difficulties with your login) and study teams which experience a student dropping MGMT1001.  
  • Any communication with lecturers on this course.  


3. Tutor consultation hours and email communication is for:

  • Questions about course material covered during the tutorials.
  • Discussing feedback on assessments.
  • Any major difficulties that arise in your study teams (e.g., participation, differences of opinion that are unable to be resolved among team members).  

Your tutor’s consultation hours and email will be provided in the week 1 tutorial. Tutors will answer emails within 2 working days.


Note. Appropriate etiquette is to be used on Moodle and UNSW’s email system, with staff and students. This includes:

  • Emails to staff, lecturers and tutors need to come from your UNSW student email.
  • Include your student ID and full name in the email.  
  • Communicate in full English sentences.

Communications that do not follow etiquette will be asked to be resent following the above criteria. Emails sent directly to course lecturers’ UNSW email accounts will not be answered as this correspondence is properly directed elsewhere (see above for details).



3. Learning and Teaching Activities

Approach to Learning and Teaching in the Course

​MGMT1001 has been designed to provide you a range of learning experiences, from self-directed to experiential learning, as well as interactive discussions. We encourage student contributions through discussion and questioning that draws upon your reading, course activities, and life experiences.

Learning Activities and Teaching Strategies

​The delivery of this course follows the format of a weekly 2-hour lecture and a weekly 1-hour tutorial. You are expected to read the textbook and complete ACT Exercises in the accompanying McGraw-Hill Education Connect® platform accessible via Moodle by Monday 9am in weeks 2 to 11 inclusive. The ACT Exercises will prepare you to discuss and apply the course content in lectures and tutorials each week; it will also allow the teaching staff to tailor each week’s lecture to specific student needs. Lectures will mostly be devoted to clarifying, extending, and applying management concepts. Interactive tutorials will focus on applying management concepts to case studies and work completed in study teams. The experiential learning during tutorials and simulations completed with your study team focuses on skills development to manage yourself and others at work. The more you participate, the more you will enjoy and learn from the course activities. These skills provide a solid foundation for success in your Bachelor’s degree and beyond.

In this course, there are dual responsibilities. Staff are responsible for providing a learning direction, with theoretical information, activities for learning, and assessment. Students are responsible for reading recommended materials, contributing to class discussions, clarifying ambiguities, and undertaking activities that are important for learning. That is, there is an expectation that students will be proactive learners.

Successful completion of MGMT1001 requires about 10 hours per week of study time.

5. Course Resources

The website for this course is on Moodle.

The textbook is:

Kinicki, A. Scott-Ladd, B. D., Williams, B., & Perry, M. (2014). Management: A practical Introduction 2e, Australia: McGraw-Hill Australia.

 

You will be given access to McGraw-Hill Education Connect® platform. The Connect platform is accessible via Moodle. Connect is an easy-to-use study solution that embeds adaptive technology and other learning resources. It is linked to an interactive eBook and study tools.

Access to the Connect platform is paid for by the UNSW Business School. However, a copy of the digital textbook needs to be purchased via the Connect platform. Purchasing the digital version of the textbook allows you to utilise embedded adaptive technology that provides a personalised learning path for your success.

A paper version of the textbook is available to purchase at UNSW Bookshop or can be borrowed from the UNSW Library. You can buy a paper copy of the textbook if you wish, however the electronic version comes with additional functionality that may assist your learning; this will be explained in the week 1 lecture. Furthermore, the digital version of the textbook is, in general, substantially less expensive than the paper version.

Additional course resources may be available on Moodle from time-to-time.

6. Course Evaluation & Development

Each year feedback is sought from students and other stakeholders about the courses offered in the School. Continual improvements are made based on this feedback. UNSW's myExperience survey is one of the ways in which student evaluative feedback is gathered.

Feedback from previous students indicated that they value additional ways of engaging with the course content and prefer additional opportunities to show skill development across the course. As a result of this feedback, we have integrated the McGraw-Hill Education Connect® platform into this course. Furthermore, assessments have been revised to provide more opportunities for you to act on feedback and thus improve your marks across the course.

7. Course Schedule

Week 1: 26 Feb
Activity

Lecture & tutorial

Topic

The exceptional manager

Week 2: 05 Mar
Activity

Lecture

Topic

Individual and group decision-making

Assessment/Other

  • Read chapter 7
  • ACT exercises. Monday 5th March 9am

Activity

Tutorial

Topic

Communication exercise

Assessment/Other

  • Professional Development Portfolio Part A: Communication Exercise. Week 2 tutorials

Week 3: 12 Mar
Activity

Lecture

Topic

Preparing for your MGMT1001 assessments

Assessment/Other

  • Read chapter 1
  • ACT Exercises. Monday March 12th 9am

Activity

Tutorial

Topic

Individual and group decision-making

Week 4: 19 Mar
Activity

Lecture & tutorial

Topic

Groups and teams

Assessment/Other

  • Read chapter 12
  • ACT Exercises. Monday March 19th 9am

Week 5: 26 Mar
Activity

Lecture

Topic

Motivating employees

Assessment/Other

  • Read chapter 11

  • ACT Exercises. Monday March 26th 9am

  • Professional Development Portfolio Part B: MOP Plan. Thursday 29th March 9am

Activity

Tutorial

Topic

No tutorial this week

Mid Semester Break: 02 Apr
Week 6: 09 Apr
Activity

Lecture & tutorial

Topic

Managing individual differences and behaviour

Assessment/Other

  • Chapter 10

  • ACT Exercises. Monday April 9th 9am

  • Team Portfolio Part A: Complete simulation. Between Monday April 9th 9am and Friday April 13th 5pm

  • Team Portfolio Part B: Peer feedback. Friday April 13th 5pm

Week 7: 16 Apr
Activity

Lecture

Topic

Human resource management

Assessment/Other

  • Read chapter 9
  • ACT Exercises. Monday April 16th 9am

Activity

Tutorial

Topic

Simulation debrief

Week 8: 23 Apr
Activity

Lecture

Topic

Power, leadership and effective communication

Assessment/Other

  • Read chapter 13

  • ACT Exercises. Monday April 23rd 9am

  • Team Portfolio Part A: Complete simulation. Between Monday April 23rd 9am and Friday April 27th 5pm

  • Team Portfolio Part B: Peer feedback. Friday April 27th 5pm

Activity

Tutorial

Topic

No tutorial this week

Week 9: 30 Apr
Activity

Lecture & tutorial

Topic

Organisational culture, structure, and design

Assessment/Other

  • Read chapter 8
  • ACT Exercises. Monday April 30th 9am

Week 10: 07 May
Activity

Lecture & tutorial

Topic

Strategic management

Assessment/Other

  • Read chapter 6

  • ACT Exercises. Monday May 7 9am

  • Professional Development Portfolio Part C: Degree Plan. Thursday 10th May 9am

Week 11: 14 May
Activity

Lecture & tutorial

Topic

Global management

Assessment/Other

  • Read chapter 4
  • ACT Exercises. Monday May 14th 9am

Week 12: 21 May
Activity

Lecture & tutorial

Topic

Review

Assessment/Other

  • Team Portfolio Part C: Video submission. Thursday May 24th 9am

Week 13: 28 May
Activity

Lecture & tutorial

Topic

No lecture or tutorial this week

Assessment/Other

  • Team Portfolio Part B: Peer feedback. Friday 1st June 5pm

8. Policies

Information about UNSW Business School protocols, University policies, student responsibilities and education quality and support.

Program Learning Goals and Outcomes

The Business School Program Learning Goals reflect what we want all students to BE or HAVE by the time they successfully complete their degree, regardless of their individual majors or specialisations. For example, we want all our graduates to HAVE a high level of business knowledge and a sound awareness of ethical, social, cultural and environmental implications of business. As well, we want all our graduates to BE effective problem-solvers, communicators and team participants.

You can demonstrate your achievement of these goals by the specific outcomes you achieve by the end of your degree (i.e. Program Learning Outcomes—henceforth PLOs). These PLOs articulate what you need to know and be able to do as a result of engaging in learning. They embody the knowledge, skills and capabilities that are identified, mapped, taught, practised and assessed within each Business School program.

All UNSW programs and courses are designed to assess the attainment of program and/or course level learning outcomes, as outlined in the UNSW Assessment Design Procedure. It is therefore important that you become familiar with the Business School PLOs, as they constitute the framework which informs and shapes the course components and assessments of the courses within your program of study.

Program Learning Outcomes

  • Undergraduate
  • Postgraduate Coursework
Knowledge You should be able to identify and apply disciplinary knowledge to business situations in a local and global environment.
Critical thinking and problem solving You should be able to identify and research issues in business situations, analyse the issues, and propose appropriate and well-justified solutions.
Written communication You should be able to prepare written documents that are clear, concise and coherent, using appropriate style and presentation for the intended audience, purpose and context.
Oral communication You should be able to prepare and deliver oral presentations that are clear, focussed, well-structured, and delivered in a professional manner.
Teamwork You should be able to participate collaboratively and responsibly in teams, and reflect on your own teamwork, and on the team’s processes and ability to achieve outcomes.
Ethical, social and environmental responsibility
  1. You should be able to identify and assess ethical, environmental and/or sustainability considerations in business decision-making and practice.
  2. You should be able to identify social and cultural implications of business.
Workplace skills (Co-op programs only) You should be able to conduct yourself in a professional manner in the work environment, communicate effectively in diverse workplace situations and be able to apply discipline knowledge and understanding to real business problems with initiative and self-direction.
Related PLO Documents View the Undergraduate Honours PLOs (pdf)
Knowledge You should be able to identify and apply current knowledge of disciplinary or interdisciplinary theory and professional practice to business in local and global environments.
Critical thinking and problem solving You should be able to identify, research and analyse complex issues and problems in business and/or management, and propose appropriate and well-justified solutions.
Written communication You should be able to produce written documents that communicate complex disciplinary ideas and information effectively for the intended audience and purpose.
Oral communication You should be able to produce oral presentations that communicate complex disciplinary ideas and information effectively for the intended audience and purpose.
Teamwork You should be able to participate collaboratively and responsibly in teams, and reflect on your own teamwork, and on the team’s processes and ability to achieve outcomes.
Ethical, social and environmental responsibility
  1. You should be able to identify and assess ethical, environmental and/or sustainability considerations in business decision-making and practice.
  2. You should be able to identify social and cultural implications of business.
Related PLO Documents View the Master of Philosophy PLOs (pdf)
 View the Doctor of Philosophy PLOs (pdf)

UNSW Graduate Capabilities

The Business School PLOs also incorporate UNSW graduate capabilities, a set of generic abilities and skills that all students are expected to achieve by graduation. These capabilities articulate the University’s institutional values, as well as future employer expectations.

UNSW Graduate CapabilitiesBusiness School PLOs
Scholars capable of independent and collaborative enquiry, rigorous in their analysis, critique and reflection, and able to innovate by applying their knowledge and skills to the solution of novel as well as routine problems.
  • Critical thinking and problem solving
  • Knowledge
  • Oral communication
  • Research capability
  • Teamwork
  • Workplace skills
  • Written communication
Entrepreneurial leaders capable of initiating and embracing innovation and change, as well as engaging and enabling others to contribute to change
  • Critical thinking and problem solving
  • Knowledge
  • Oral communication
  • Workplace skills
  • Written communication
Professionals capable of ethical, self- directed practice and independent lifelong learning
  • Ethical, social and environmental responsibility
  • Workplace skills
Global citizens who are culturally adept and capable of respecting diversity and acting in a socially just and responsible way.
  • Ethical, social and environmental responsibility
  • Oral communication
  • Written communication

The Business School strongly advises you to choose a range of courses that assist your development against these PLOs and graduate capabilities, and to keep a record of your achievements as part of your portfolio. You could use these records for work or further study. For support with selecting your courses contact the UNSW Business School Student Centre.

Academic Integrity and Plagiarism

Academic Integrity is honest and responsible scholarship. This form of ethical scholarship is highly valued at UNSW. Terms like Academic Integrity, misconduct, referencing, conventions, plagiarism, academic practices, citations and evidence based learning are all considered basic concepts that successful university students understand. Learning how to communicate original ideas, refer sources, work independently, and report results accurately and honestly are skills that you will be able to carry beyond your studies.

The definition of academic misconduct is broad. It covers practices such as cheating, copying and using another person’s work without appropriate acknowledgement. Incidents of academic misconduct may have serious consequences for students.

Plagiarism

UNSW regards plagiarism as a form of academic misconduct. UNSW has very strict rules regarding plagiarism. Plagiarism at UNSW is using the words or ideas of others and passing them off as your own. All Schools in the Business School have a Student Ethics Officer who will investigate incidents of plagiarism and may result in a student’s name being placed on the Plagiarism and Student Misconduct Registers.

Below are examples of plagiarism including self-plagiarism:

Copying: Using the same or very similar words to the original text or idea without acknowledging the source or using quotation marks. This includes copying materials, ideas or concepts from a book, article, report or other written document, presentation, composition, artwork, design, drawing, circuitry, computer program or software, website, internet, other electronic resource, or another person's assignment, without appropriate acknowledgement of authorship.

Inappropriate Paraphrasing: Changing a few words and phrases while mostly retaining the original structure and/or progression of ideas of the original, and information without acknowledgement. This also applies in presentations where someone paraphrases another’s ideas or words without credit and to piecing together quotes and paraphrases into a new whole, without appropriate referencing.

Collusion: Presenting work as independent work when it has been produced in whole or part in collusion with other people. Collusion includes:

  • Students providing their work to another student before the due date, or for the purpose of them plagiarising at any time
  • Paying another person to perform an academic task and passing it off as your own
  • Stealing or acquiring another person’s academic work and copying it
  • Offering to complete another person’s work or seeking payment for completing academic work

Collusion should not be confused with academic collaboration (i.e., shared contribution towards a group task).

Inappropriate Citation: Citing sources which have not been read, without acknowledging the 'secondary' source from which knowledge of them has been obtained.

Self-Plagiarism: ‘Self-plagiarism’ occurs where an author republishes their own previously written work and presents it as new findings without referencing the earlier work, either in its entirety or partially. Self-plagiarism is also referred to as 'recycling', 'duplication', or 'multiple submissions of research findings' without disclosure. In the student context, self-plagiarism includes re-using parts of, or all of, a body of work that has already been submitted for assessment without proper citation.

To see if you understand plagiarism, do this short quiz: https://student.unsw.edu.au/plagiarism-quiz

Cheating

The University also regards cheating as a form of academic misconduct. Cheating is knowingly submitting the work of others as their own and includes contract cheating (work produced by an external agent or third party that is submitted under the pretences of being a student’s original piece of work). Cheating is not acceptable at UNSW.

If you need to revise or clarify any terms associated with academic integrity you should explore the 'Working with Academic Integrity' self-paced lessons available at: https://student.unsw.edu.au/aim.

For UNSW policies, penalties, and information to help you avoid plagiarism see: https://student.unsw.edu.au/plagiarism as well as the guidelines in the online ELISE tutorials for all new UNSW students: http://subjectguides.library.unsw.edu.au/elise. For information on student conduct see: https://student.unsw.edu.au/conduct.

For information on how to acknowledge your sources and reference correctly, see: https://student.unsw.edu.au/referencing. If you are unsure what referencing style to use in this course, you should ask the lecturer in charge.

Student Responsibilities and Conduct

Students are expected to be familiar with and adhere to university policies in relation to class attendance and general conduct and behaviour, including maintaining a safe, respectful environment; and to understand their obligations in relation to workload, assessment and keeping informed.

Information and policies on these topics can be found on the 'Managing your Program' website

Workload

It is expected that you will spend at least nine to ten hours per week studying for a course except for Summer Term courses which have a minimum weekly workload of eighteen to twenty hours. This time should be made up of reading, research, working on exercises and problems, online activities and attending classes. In periods where you need to complete assignments or prepare for examinations, the workload may be greater. Over-commitment has been a cause of failure for many students. You should take the required workload into account when planning how to balance study with employment and other activities.

We strongly encourage you to connect with your Moodle course websites in the first week of semester. Local and international research indicates that students who engage early and often with their course website are more likely to pass their course.

View more information on expected workload

Attendance

Your regular and punctual attendance at lectures and seminars or in online learning activities is expected in this course. The Business School reserves the right to refuse final assessment to those students who attend less than 80% of scheduled classes where attendance and participation is required as part of the learning process (e.g., tutorials, flipped classroom sessions, seminars, labs, etc.).

View more information on attendance

General Conduct and Behaviour

You are expected to conduct yourself with consideration and respect for the needs of your fellow students and teaching staff. Conduct which unduly disrupts or interferes with a class, such as ringing or talking on mobile phones, is not acceptable and students may be asked to leave the class.

View more information on student conduct

Health and Safety

UNSW Policy requires each person to work safely and responsibly, in order to avoid personal injury and to protect the safety of others.

View more information on Health and Safety

Keeping Informed

You should take note of all announcements made in lectures, tutorials or on the course web site. From time to time, the University will send important announcements to your university e-mail address without providing you with a paper copy. You will be deemed to have received this information. It is also your responsibility to keep the University informed of all changes to your contact details.

Special Consideration

You must submit all assignments and attend all examinations scheduled for your course. You can apply for special consideration when illness or other circumstances beyond your control, interfere with your performance in a specific assessment task or tasks. Special Consideration is primarily intended to provide you with an extra opportunity to demonstrate the level of performance of which you are capable.

General information on special consideration for undergraduate and postgraduate courses can be found in the Assessment Implementation Procedure and the Current Students page.

Please note the following:

  1. Applications will not be accepted by teaching staff. The lecturer-in-charge will be automatically notified when you lodge an online application for special consideration
  2. Decisions and recommendations are only made by lecturers-in-charge (or by the Faculty Panel in the case of final exam special considerations), not by tutors
  3. Applying for special consideration does not automatically mean that you will be granted a supplementary exam or other concession
  4. Special consideration requests do not allow lecturers-in-charge to award students additional marks

Business School Protocol on requests for Special Consideration

The lecturer-in-charge will need to be satisfied on each of the following before supporting a request for special consideration:

  1. Does the medical certificate contain all relevant information? For a medical certificate to be accepted, the degree of illness and its impact on the student must be stated by the medical practitioner (severe, moderate, mild). A certificate without this will not be valid. Students should also note that only medical certificates issued after physically visiting a registered medical practitioner will be accepted. Medical certificates submitted for Special Consideration should always be requested from a registered medical practitioner that you have seen at a medical practice. Certificates obtained online or via social media may be fraudulent and if relied upon could result in a breach of the UNSW Student Code.
  2. Has the student performed satisfactorily in the other assessment items? To understand what Satisfactory Performance means in this course, please refer to the 'Formal Requirements' section in Part A of your Course Outline

Special Consideration and the Final Exam in undergraduate and postgraduate courses

Applications for special consideration in relation to the final exam are considered by a Business School Faculty panel to which lecturers-in-charge provide their recommendations for each request. If the Faculty panel grants a special consideration request, this will entitle the student to sit a supplementary examination. No other form of consideration will be granted. The following procedures will apply:

  1. Supplementary exams will be scheduled centrally and will be held approximately two weeks after the formal examination period.

    Supplementary exams for Semester 1, 2018 will be held during the period 14 - 21 July, 2018. Students wishing to sit a supplementary exam will need to be available during this period.

    The date for all Business School supplementary exams for Summer Term 2017/2018 is Wednesday, 21 February, 2018. If a student lodges a special consideration for the final exam, they are stating they will be available on this date. Supplementary exams will not be held at any other time.

  2. Where a student is granted a supplementary examination as a result of a request for special consideration, the student’s original exam (if completed) will be ignored and only the mark achieved in the supplementary examination will count towards the final grade. Absence from a supplementary exam without prior notification does not entitle the student to have the original exam paper marked, and may result in a zero mark for the final exam.

The Supplementary Exam Protocol for Business School students is available at: http://www.business.unsw.edu.au/suppexamprotocol

For special consideration for assessments other than the final exam refer to the ‘Assessment Section’ in your course outline.

Protocol for Viewing Final Exam Scripts

The UNSW Business School has set a protocol under which students may view their final exam script. Please check the protocol here.

Given individual schools within the Faculty may set up a local process for viewing final exam scripts, it is important that you check with your School whether they have any additional information on this process. Please note that this information might also be included in your course outline.


Student Support and Resources

The University and the Business School provide a wide range of support services and resources for students, including:

Business School EQS Consultation Program
The Consultation Program offers academic writing, literacy and numeracy consultations, study skills, exam preparation for Business students. Services include workshops, online resources, individual and group consultations.
Level 1, Room 1035, Quadrangle Building.
BUS.EQS.Consultations@unsw.edu.au
02 9385 4508

Business School Student Centre
The Business School Student Centre provides advice and direction on all aspects of admission, enrolment and graduation.
Level 1, Room 1028 in the Quadrangle Building
02 9385 3189

UNSW Learning Centre
The UNSW Learning Centre provides academic skills support services, including workshops and resources, for all UNSW students. See their website for details.
Lower Ground Floor, North Wing Chancellery Building.
learningcentre@unsw.edu.au
02 9385 2060

Educational Support Service
Educational Support Advisors work with all students to promote the development of skills needed to succeed at university, whilst also providing personal support throughout the process. Check their website to request an appointment or to register in the Academic Success Program.
John Goodsell Building, Ground Floor.
advisors@unsw.edu.au
02 9385 4734

Library services and facilities for students
The UNSW Library offers a range of collections, services and facilities both on-campus and online.
Main Library, F21.
02 9385 2650

Moodle eLearning Support
Moodle is the University’s learning management system. You should ensure that you log into Moodle regularly.
externalteltsupport@unsw.edu.au
02 9385 3331

UNSW IT
UNSW IT provides support and services for students such as password access, email services, wireless services and technical support.
UNSW Library Annexe (Ground floor).
itservicecentre@unsw.edu.au
02 9385 1333

Disability Support Services
UNSW Disability Support Services provides assistance to students who are trying to manage the demands of university as well as a health condition, learning disability or who have personal circumstances that are having an impact on their studies. Disability Advisers can arrange to put in place services and educational adjustments to make things more manageable so that students are able to complete their course requirements. To receive educational adjustments for disability support, students must first register with Disability Services.
Ground Floor, John Goodsell Building.
disabilities@unsw.edu.au
02 9385 4734

UNSW Counselling and Psychological Services
Provides support and services if you need help with your personal life, getting your academic life back on track or just want to know how to stay safe, including free, confidential counselling.
Level 2, East Wing, Quadrangle Building.
counselling@unsw.edu.au
02 9385 5418


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