MGMT5906 Organisations and People in Context - 2018

Subject Code
MGMT5906
Study Level
Postgraduate
Commencing Term
Semester 1
Total Units of Credit (UOC)
6
Delivery Mode
On Campus
School
Management

1. Course Details

Summary of Course

​This course provides a mainly sociological and psychological introduction to people, organisations and contexts. The course examines different kinds of work (professional, managerial and service) and the contexts in which this is undertaken (types of organisation structures, management systems and cultures). Key management aspects including organizational culture, motivation and managing people via HRM are explored. Other important key issues that are analysed include globalisation and offshoring of work and work quality. This course is suitable for students undertaking Human Resource Management or Organisation and Management Studies.

Teaching Times and Locations

Please note that teaching times and locations are subject to change. Students are strongly advised to refer to the Class Timetable website for the most up-to-date teaching times and locations.

View course timetable

Course Policies & Support

The Business School expects that you are familiar with the contents of this course outline and the UNSW and Business School learning expectations, rules, policies and support services as listed below:

  • Program Learning Goals and Outcomes
  • Academic Integrity and Plagiarism
  • Student Responsibilities and Conduct
  • Special Consideration
  • Protocol for Viewing Final Exam Scripts
  • Student Learning Support Services

View course Policies and Support

Course Aims and Relationship to Other Courses

Organisation & People in Context (OPC) provides an overview of foundational concepts that are relevant to human resource management, employment relations and organisational analysis. This is a core course normally completed in the first year of your Master of Commerce study. The knowledge and skills gained in this course will both complement other courses in the program and help you with your ongoing Master of Commerce journey of learning and knowledge development. In particular, it complements and sits alongside the MGMT 5907 Human Resource Management core course.

Student Learning Outcomes

The Course Learning Outcomes are what you should be able to DO by the end of this course if you participate fully in learning activities and successfully complete the assessment items.

The Learning Outcomes in this course also help you to achieve some of the overall Program Learning Goals and Outcomes for all undergraduate and postgraduate coursework students in the Business School. Program Learning Goals are what we want you to BE or HAVE by the time you successfully complete your degree (e.g. ‘be an effective team player’). You demonstrate this by achieving specific Program Learning Outcomes - what you are able to DO by the end of your degree (e.g. ‘participate collaboratively and responsibly in teams’).

For more information on Program Learning Goals and Outcomes, refer to the course Policies and Support.

The following table shows how your Course Learning Outcomes relate to the overall Program Learning Goals and Outcomes, and indicates where these are assessed (they may also be developed in tutorials and other activities):

Program Learning Goals and Outcomes Course Learning Outcomes Course Assessment Item
This course helps you to achieve the following learning goals for all Business undergraduate/postgraduate coursework students:

On successful completion of the course, you should be able to:

This learning outcome will be assessed in the following items:

1 - Knowledge

Understand the key structures underpinning work and how this leads to the role of various stakeholders in the employment relationship.

  • Seminar Discussion
  • Group paper
  • Exam
2 - Critical thinking and problem solving

Evaluate the dynamics of different kinds of work and how this affects the form of working arrangements within organisations.

  • Seminar Discussion
  • Group paper
  • Exam
3a - Written communication

Construct written work which is logically and professionally presented.

Clearly and concisely articulate an argument, opinion or debate.

  • Group paper
  • Exam
3b - Oral communication

Communicate ideas in a succint and clear manner

  • Part of seminar participation mark but not separately assessed.
4 - Teamwork

Learning to work in a group

  • Peer and self assessment
5a - Ethical, social and environmental responsibility

Examined as issues in this course eg. role of HR manager; offshoring in the context of globalisation

  • Group paper
  • Exam
5b - Social and cultural awareness

Understand the complexity and consequences of different types of work and associated working arrangements

  • Seminar Discussion
  • Group paper
  • Exam

2. Staff Contact Details

Position Title Name Email Location Phone Consultation Times
Lecture-in-chargeProfStephen FrenkelRoom 538, Business School building – Ref E12+61 2 403 536 282By appointment
LecturerMrRoom 554, Business School building – Ref E12+61 2 466 336 961By appointment

3. Learning and Teaching Activities

Approach to Learning and Teaching in the Course

Learning and teaching in this course are based on participatory classes (consisting of both lectures and tutorials), as well as assimilation of recommended reading material and tutorial discussion. All students must take ultimate responsibility for their own learning and it is important to recognise that learning is a complex process.

MGMT5906 uses a combination of lecturer-directed and learner-centred activities. Critical thinking and independent learning are expected and strongly encouraged.

Learning Activities and Teaching Strategies

Lectures will introduce students to the thematic topic of the week, usually using powerpoint. Wherever possible, practical examples will be given. In this vein, students are encouraged to ask questions and draw connections between the topics discussed and current events. It is expected that students come to class having read the assigned readings for the week. Please note that paper versions of slides available on Moodle will not be distributed before or after class.

Attending lectures is important – if, occasionally, you cannot attend a lecture, you are advised to look at the relevant powerpoint materials that are accessible via Moodle.

The tutorials are intended to be a forum for the exchange of ideas, argument and debate on the themes and issues covered in the course each week. All students are expected to make an informed contribution to tutorial discussion. Student engagement in the tutorial discussion is a vital element of the teaching and learning processes of this course. The tutorials are based on a learning philosophy that sees discussion and debate as an important part of critical understanding. Tutorial discussion will be structured around both the readings and the lecture content.

Small group discussions encourage you to explore ideas raised in readings and lectures, to test your own understanding with your class colleagues and listen to their points of view in a relatively informal, supportive environment.

In terms of assessment, emphasis is placed upon regular, consistent and engaged participation in tutorials, for which prior preparation must be done, in order to actively participate in the exchange of ideas on the themes, concepts and issues raised in the course.

5. Course Resources

The website for this course is on Moodle.

It is essential that you log in twice weekly, in order to be informed of class announcements and other course information, such as room changes, unexpected staff absences, assessment criteria, as well as to use the on-line resources to supplement your learning. Essential readings are available on Moodle.

Students are expected to investigate tutorial and project-related issues in more depth than is provided by the course readings. Many high quality journals are worth searching for relevant material. These include: Work, Employment & Society; Work & Occupations; Harvard Business Review, California Management Review, Academy of Management Review, Academy of Management Journal, Journal of Management, Journal of Management Studies and Journal of Organizational Behavior are all available on-line in UNSW library.

The library does not necessarily hold paper copies of e-journals and vice versa, so you should always check both locations.

IMPORTANT: All assignments must be properly referenced and accompanied by a reference list. If you are not sure about referencing, further information is available here.

UNSW Library

The UNSW library resources will often be your starting point when doing research for your assignments.

The library runs the ELISE seminar on line, which familiarises students with academic writing, research and using information responsibly.

It is also recommended that you make use of the ELISE library tutorial on line.

Online data bases

Online data bases are accessible through the UNSW Library website.

The page also links to helpful tips and a guide to using databases as a research resource.

Internet sources

You can explore Internet sources but be aware that these cover a wide range of standards, from very scholarly to pure drivel. Also be aware that academics know how to use search engines and that all information gathered from Internet research needs to be appropriately referenced. (NB Wikipedia is NOT an appropriate academic resource).

6. Course Evaluation & Development

​Each year feedback is sought from students and other stakeholders about the courses offered in the School and continual improvements are made based on this feedback. UNSW's myExperience survey is one of the ways in which student evaluative feedback is gathered. In this course, we will seek your feedback through end of semester myExperience responses and consultation opportunites in class and otherwise.

We use this information when making improvements to subsequent course outlines (i.e. this outline has been influenced by comments made by previous students about their preferences and proposals.
Please feel free to approach us either via email or in person about any difficulties you are having with the course. The sooner I know about a problem, the sooner I can address it.

7. Course Schedule

Week 1: 26 Feb
Topic

Introduction: work in a changing context

Assessment/Other

No tutorial this week

 

Week 2: 05 Mar
Topic

Professional work

Assessment/Other

Tutorial: Multi-disciplinary perspectives on work; allocation into groups

 

Week 3: 12 Mar
Topic

Managerial work

Assessment/Other

Tutorial: Professional characteristics & power

 

Week 4: 19 Mar
Topic

Service work

Assessment/Other

Tutorial: Key aspects of managerial work; managers as craft workers?

Assessment: Individual assignment outline due

 

Week 5: 26 Mar
Topic

Quality of work

Assessment/Other

Tutorial: Case Study: Singapore Airlines

 

Mid Semester Break: 02 Apr
Topic

Mid semester break

Assessment/Other

Mid semester break

Week 6: 09 Apr
Topic

Organisational Power & Politics

Assessment/Other

Tutorial: Varieties of employees; different work motives

 

Week 7: 16 Apr
Topic

Types of Employee Management Systems and their consequences

Assessment/Other

Tutorial: Applying the 4 faces of power in organisations

Assessment: Individual assignment due

Week 8: 23 Apr
Topic

What particular difficulties do HR managers face?

Assessment/Other

Tutorial: What are the likely sources of satisfaction and dissatisfaction in HR managers’ work?

 

Week 9: 30 Apr
Topic

Organizational cultures

Assessment/Other

Tutorial: Group presentations in seminars and group paper submissions

Assessment: Group presentation and paper due

Week 10: 07 May
Topic

Technology and work

Assessment/Other

Tutorial: How do organisational cultures differ?

 

Week 11: 14 May
Topic

Globalisation and work organisation

Assessment/Other

Tutorial: Globalization, GVCs & Work

 

Week 12: 21 May
Topic

Course Recap

Assessment/Other

Tutorial: Where are the quality jobs?

Assessment: Peer and self evaluation due

Week 13: 28 May
Topic

N/A

Assessment/Other

Assessment: Final exam

8. Policies

Information about UNSW Business School protocols, University policies, student responsibilities and education quality and support.

Program Learning Goals and Outcomes

The Business School Program Learning Goals reflect what we want all students to BE or HAVE by the time they successfully complete their degree, regardless of their individual majors or specialisations. For example, we want all our graduates to HAVE a high level of business knowledge and a sound awareness of ethical, social, cultural and environmental implications of business. As well, we want all our graduates to BE effective problem-solvers, communicators and team participants.

You can demonstrate your achievement of these goals by the specific outcomes you achieve by the end of your degree (i.e. Program Learning Outcomes—henceforth PLOs). These PLOs articulate what you need to know and be able to do as a result of engaging in learning. They embody the knowledge, skills and capabilities that are identified, mapped, taught, practised and assessed within each Business School program.

All UNSW programs and courses are designed to assess the attainment of program and/or course level learning outcomes, as outlined in the UNSW Assessment Design Procedure. It is therefore important that you become familiar with the Business School PLOs, as they constitute the framework which informs and shapes the course components and assessments of the courses within your program of study.

Program Learning Outcomes

  • Undergraduate
  • Postgraduate Coursework
Knowledge You should be able to identify and apply disciplinary knowledge to business situations in a local and global environment.
Critical thinking and problem solving You should be able to identify and research issues in business situations, analyse the issues, and propose appropriate and well-justified solutions.
Written communication You should be able to prepare written documents that are clear, concise and coherent, using appropriate style and presentation for the intended audience, purpose and context.
Oral communication You should be able to prepare and deliver oral presentations that are clear, focussed, well-structured, and delivered in a professional manner.
Teamwork You should be able to participate collaboratively and responsibly in teams, and reflect on your own teamwork, and on the team’s processes and ability to achieve outcomes.
Ethical, social and environmental responsibility
  1. You should be able to identify and assess ethical, environmental and/or sustainability considerations in business decision-making and practice.
  2. You should be able to identify social and cultural implications of business.
Workplace skills (Co-op programs only) You should be able to conduct yourself in a professional manner in the work environment, communicate effectively in diverse workplace situations and be able to apply discipline knowledge and understanding to real business problems with initiative and self-direction.
Related PLO Documents View the Undergraduate Honours PLOs (pdf)
Knowledge You should be able to identify and apply current knowledge of disciplinary or interdisciplinary theory and professional practice to business in local and global environments.
Critical thinking and problem solving You should be able to identify, research and analyse complex issues and problems in business and/or management, and propose appropriate and well-justified solutions.
Written communication You should be able to produce written documents that communicate complex disciplinary ideas and information effectively for the intended audience and purpose.
Oral communication You should be able to produce oral presentations that communicate complex disciplinary ideas and information effectively for the intended audience and purpose.
Teamwork You should be able to participate collaboratively and responsibly in teams, and reflect on your own teamwork, and on the team’s processes and ability to achieve outcomes.
Ethical, social and environmental responsibility
  1. You should be able to identify and assess ethical, environmental and/or sustainability considerations in business decision-making and practice.
  2. You should be able to identify social and cultural implications of business.
Related PLO Documents View the Master of Philosophy PLOs (pdf)
 View the Doctor of Philosophy PLOs (pdf)

UNSW Graduate Capabilities

The Business School PLOs also incorporate UNSW graduate capabilities, a set of generic abilities and skills that all students are expected to achieve by graduation. These capabilities articulate the University’s institutional values, as well as future employer expectations.

UNSW Graduate CapabilitiesBusiness School PLOs
Scholars capable of independent and collaborative enquiry, rigorous in their analysis, critique and reflection, and able to innovate by applying their knowledge and skills to the solution of novel as well as routine problems.
  • Critical thinking and problem solving
  • Knowledge
  • Oral communication
  • Research capability
  • Teamwork
  • Workplace skills
  • Written communication
Entrepreneurial leaders capable of initiating and embracing innovation and change, as well as engaging and enabling others to contribute to change
  • Critical thinking and problem solving
  • Knowledge
  • Oral communication
  • Workplace skills
  • Written communication
Professionals capable of ethical, self- directed practice and independent lifelong learning
  • Ethical, social and environmental responsibility
  • Workplace skills
Global citizens who are culturally adept and capable of respecting diversity and acting in a socially just and responsible way.
  • Ethical, social and environmental responsibility
  • Oral communication
  • Written communication

The Business School strongly advises you to choose a range of courses that assist your development against these PLOs and graduate capabilities, and to keep a record of your achievements as part of your portfolio. You could use these records for work or further study. For support with selecting your courses contact the UNSW Business School Student Centre.

Academic Integrity and Plagiarism

Academic Integrity is honest and responsible scholarship. This form of ethical scholarship is highly valued at UNSW. Terms like Academic Integrity, misconduct, referencing, conventions, plagiarism, academic practices, citations and evidence based learning are all considered basic concepts that successful university students understand. Learning how to communicate original ideas, refer sources, work independently, and report results accurately and honestly are skills that you will be able to carry beyond your studies.

The definition of academic misconduct is broad. It covers practices such as cheating, copying and using another person’s work without appropriate acknowledgement. Incidents of academic misconduct may have serious consequences for students.

Plagiarism

UNSW regards plagiarism as a form of academic misconduct. UNSW has very strict rules regarding plagiarism. Plagiarism at UNSW is using the words or ideas of others and passing them off as your own. All Schools in the Business School have a Student Ethics Officer who will investigate incidents of plagiarism and may result in a student’s name being placed on the Plagiarism and Student Misconduct Registers.

Below are examples of plagiarism including self-plagiarism:

Copying: Using the same or very similar words to the original text or idea without acknowledging the source or using quotation marks. This includes copying materials, ideas or concepts from a book, article, report or other written document, presentation, composition, artwork, design, drawing, circuitry, computer program or software, website, internet, other electronic resource, or another person's assignment, without appropriate acknowledgement of authorship.

Inappropriate Paraphrasing: Changing a few words and phrases while mostly retaining the original structure and/or progression of ideas of the original, and information without acknowledgement. This also applies in presentations where someone paraphrases another’s ideas or words without credit and to piecing together quotes and paraphrases into a new whole, without appropriate referencing.

Collusion: Presenting work as independent work when it has been produced in whole or part in collusion with other people. Collusion includes:

  • Students providing their work to another student before the due date, or for the purpose of them plagiarising at any time
  • Paying another person to perform an academic task and passing it off as your own
  • Stealing or acquiring another person’s academic work and copying it
  • Offering to complete another person’s work or seeking payment for completing academic work

Collusion should not be confused with academic collaboration (i.e., shared contribution towards a group task).

Inappropriate Citation: Citing sources which have not been read, without acknowledging the 'secondary' source from which knowledge of them has been obtained.

Self-Plagiarism: ‘Self-plagiarism’ occurs where an author republishes their own previously written work and presents it as new findings without referencing the earlier work, either in its entirety or partially. Self-plagiarism is also referred to as 'recycling', 'duplication', or 'multiple submissions of research findings' without disclosure. In the student context, self-plagiarism includes re-using parts of, or all of, a body of work that has already been submitted for assessment without proper citation.

To see if you understand plagiarism, do this short quiz: https://student.unsw.edu.au/plagiarism-quiz

Cheating

The University also regards cheating as a form of academic misconduct. Cheating is knowingly submitting the work of others as their own and includes contract cheating (work produced by an external agent or third party that is submitted under the pretences of being a student’s original piece of work). Cheating is not acceptable at UNSW.

If you need to revise or clarify any terms associated with academic integrity you should explore the 'Working with Academic Integrity' self-paced lessons available at: https://student.unsw.edu.au/aim.

For UNSW policies, penalties, and information to help you avoid plagiarism see: https://student.unsw.edu.au/plagiarism as well as the guidelines in the online ELISE tutorials for all new UNSW students: http://subjectguides.library.unsw.edu.au/elise. For information on student conduct see: https://student.unsw.edu.au/conduct.

For information on how to acknowledge your sources and reference correctly, see: https://student.unsw.edu.au/referencing. If you are unsure what referencing style to use in this course, you should ask the lecturer in charge.

Student Responsibilities and Conduct

Students are expected to be familiar with and adhere to university policies in relation to class attendance and general conduct and behaviour, including maintaining a safe, respectful environment; and to understand their obligations in relation to workload, assessment and keeping informed.

Information and policies on these topics can be found on the 'Managing your Program' website

Workload

It is expected that you will spend at least nine to ten hours per week studying for a course except for Summer Term courses which have a minimum weekly workload of eighteen to twenty hours. This time should be made up of reading, research, working on exercises and problems, online activities and attending classes. In periods where you need to complete assignments or prepare for examinations, the workload may be greater. Over-commitment has been a cause of failure for many students. You should take the required workload into account when planning how to balance study with employment and other activities.

We strongly encourage you to connect with your Moodle course websites in the first week of semester. Local and international research indicates that students who engage early and often with their course website are more likely to pass their course.

View more information on expected workload

Attendance

Your regular and punctual attendance at lectures and seminars or in online learning activities is expected in this course. The Business School reserves the right to refuse final assessment to those students who attend less than 80% of scheduled classes where attendance and participation is required as part of the learning process (e.g., tutorials, flipped classroom sessions, seminars, labs, etc.).

View more information on attendance

General Conduct and Behaviour

You are expected to conduct yourself with consideration and respect for the needs of your fellow students and teaching staff. Conduct which unduly disrupts or interferes with a class, such as ringing or talking on mobile phones, is not acceptable and students may be asked to leave the class.

View more information on student conduct

Health and Safety

UNSW Policy requires each person to work safely and responsibly, in order to avoid personal injury and to protect the safety of others.

View more information on Health and Safety

Keeping Informed

You should take note of all announcements made in lectures, tutorials or on the course web site. From time to time, the University will send important announcements to your university e-mail address without providing you with a paper copy. You will be deemed to have received this information. It is also your responsibility to keep the University informed of all changes to your contact details.

Special Consideration

You must submit all assignments and attend all examinations scheduled for your course. You can apply for special consideration when illness or other circumstances beyond your control, interfere with your performance in a specific assessment task or tasks. Special Consideration is primarily intended to provide you with an extra opportunity to demonstrate the level of performance of which you are capable.

General information on special consideration for undergraduate and postgraduate courses can be found in the Assessment Implementation Procedure and the Current Students page.

Please note the following:

  1. Applications will not be accepted by teaching staff. The lecturer-in-charge will be automatically notified when you lodge an online application for special consideration
  2. Decisions and recommendations are only made by lecturers-in-charge (or by the Faculty Panel in the case of final exam special considerations), not by tutors
  3. Applying for special consideration does not automatically mean that you will be granted a supplementary exam or other concession
  4. Special consideration requests do not allow lecturers-in-charge to award students additional marks

Business School Protocol on requests for Special Consideration

The lecturer-in-charge will need to be satisfied on each of the following before supporting a request for special consideration:

  1. Does the medical certificate contain all relevant information? For a medical certificate to be accepted, the degree of illness and its impact on the student must be stated by the medical practitioner (severe, moderate, mild). A certificate without this will not be valid. Students should also note that only medical certificates issued after physically visiting a registered medical practitioner will be accepted. Medical certificates submitted for Special Consideration should always be requested from a registered medical practitioner that you have seen at a medical practice. Certificates obtained online or via social media may be fraudulent and if relied upon could result in a breach of the UNSW Student Code.
  2. Has the student performed satisfactorily in the other assessment items? To understand what Satisfactory Performance means in this course, please refer to the 'Formal Requirements' section in Part A of your Course Outline

Special Consideration and the Final Exam in undergraduate and postgraduate courses

Applications for special consideration in relation to the final exam are considered by a Business School Faculty panel to which lecturers-in-charge provide their recommendations for each request. If the Faculty panel grants a special consideration request, this will entitle the student to sit a supplementary examination. No other form of consideration will be granted. The following procedures will apply:

  1. Supplementary exams will be scheduled centrally and will be held approximately two weeks after the formal examination period.

    Supplementary exams for Semester 1, 2018 will be held during the period 14 - 21 July, 2018. Students wishing to sit a supplementary exam will need to be available during this period.

    The date for all Business School supplementary exams for Summer Term 2017/2018 is Wednesday, 21 February, 2018. If a student lodges a special consideration for the final exam, they are stating they will be available on this date. Supplementary exams will not be held at any other time.

  2. Where a student is granted a supplementary examination as a result of a request for special consideration, the student’s original exam (if completed) will be ignored and only the mark achieved in the supplementary examination will count towards the final grade. Absence from a supplementary exam without prior notification does not entitle the student to have the original exam paper marked, and may result in a zero mark for the final exam.

The Supplementary Exam Protocol for Business School students is available at: http://www.business.unsw.edu.au/suppexamprotocol

For special consideration for assessments other than the final exam refer to the ‘Assessment Section’ in your course outline.

Protocol for Viewing Final Exam Scripts

The UNSW Business School has set a protocol under which students may view their final exam script. Please check the protocol here.

Given individual schools within the Faculty may set up a local process for viewing final exam scripts, it is important that you check with your School whether they have any additional information on this process. Please note that this information might also be included in your course outline.


Student Support and Resources

The University and the Business School provide a wide range of support services and resources for students, including:

Business School EQS Consultation Program
The Consultation Program offers academic writing, literacy and numeracy consultations, study skills, exam preparation for Business students. Services include workshops, online resources, individual and group consultations.
Level 1, Room 1035, Quadrangle Building.
BUS.EQS.Consultations@unsw.edu.au
02 9385 4508

Business School Student Centre
The Business School Student Centre provides advice and direction on all aspects of admission, enrolment and graduation.
Level 1, Room 1028 in the Quadrangle Building
02 9385 3189

UNSW Learning Centre
The UNSW Learning Centre provides academic skills support services, including workshops and resources, for all UNSW students. See their website for details.
Lower Ground Floor, North Wing Chancellery Building.
learningcentre@unsw.edu.au
02 9385 2060

Educational Support Service
Educational Support Advisors work with all students to promote the development of skills needed to succeed at university, whilst also providing personal support throughout the process. Check their website to request an appointment or to register in the Academic Success Program.
John Goodsell Building, Ground Floor.
advisors@unsw.edu.au
02 9385 4734

Library services and facilities for students
The UNSW Library offers a range of collections, services and facilities both on-campus and online.
Main Library, F21.
02 9385 2650

Moodle eLearning Support
Moodle is the University’s learning management system. You should ensure that you log into Moodle regularly.
externalteltsupport@unsw.edu.au
02 9385 3331

UNSW IT
UNSW IT provides support and services for students such as password access, email services, wireless services and technical support.
UNSW Library Annexe (Ground floor).
itservicecentre@unsw.edu.au
02 9385 1333

Disability Support Services
UNSW Disability Support Services provides assistance to students who are trying to manage the demands of university as well as a health condition, learning disability or who have personal circumstances that are having an impact on their studies. Disability Advisers can arrange to put in place services and educational adjustments to make things more manageable so that students are able to complete their course requirements. To receive educational adjustments for disability support, students must first register with Disability Services.
Ground Floor, John Goodsell Building.
disabilities@unsw.edu.au
02 9385 4734

UNSW Counselling and Psychological Services
Provides support and services if you need help with your personal life, getting your academic life back on track or just want to know how to stay safe, including free, confidential counselling.
Level 2, East Wing, Quadrangle Building.
counselling@unsw.edu.au
02 9385 5418


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