Information about UNSW Business School protocols, University policies, student responsibilities and education quality and support.
The Business School places knowledge and capabilities at the core of its curriculum via seven Program Learning Outcomes (PLOs). These PLOs are systematically embedded and developed across the duration of all coursework programs in the Business School.
PLOs embody the knowledge, skills and capabilities that are taught, practised and assessed within each Business School program. They articulate what you should know and be able to do upon successful completion of your degree.
Upon graduation, you should have a high level of specialised business knowledge and capacity for responsible business thinking, underpinned by ethical professional practice. You should be able to harness, manage and communicate business information effectively and work collaboratively with others. You should be an experienced problem-solver and critical thinker, with a global perspective, cultural competence and the potential for innovative leadership.
All UNSW programs and courses are designed to assess the attainment of program and/or course level learning outcomes, as required by the
UNSW Assessment Design Procedure. It is important that you become familiar with the Business School PLOs, as they constitute the framework which informs and shapes the components and assessments of the courses within your program of study.
PLO 1: Business knowledge
Students will make informed and effective selection and application of knowledge in a discipline or profession, in the contexts of local and global business.
PLO 2: Problem solving
Students will define and address business problems, and propose effective evidence-based solutions, through the application of rigorous analysis and critical thinking.
PLO 3: Business communication
Students will harness, manage and communicate business information effectively using multiple forms of communication across different channels.
PLO 4: Teamwork
Students will interact and collaborate effectively with others to achieve a common business purpose or fulfil a common business project, and reflect critically on the process and the outcomes.
PLO 5: Responsible business practice
Students will develop and be committed to responsible business thinking and approaches, which are underpinned by ethical professional practice and sustainability considerations.
PLO 6: Global and cultural competence
Students will be aware of business systems in the wider world and actively committed to recognise and respect the cultural norms, beliefs and values of others, and will apply this knowledge to interact, communicate and work effectively in diverse environments.
PLO 7: Leadership development
Students will develop the capacity to take initiative, encourage forward thinking and bring about innovation, while effectively influencing others to achieve desired results.
These PLOs relate to undergraduate and postgraduate coursework programs. Separate PLOs for honours and postgraduate research programs are included under 'Related Documents'.
course outlines provide detailed information for students on how the course learning outcomes, learning activities, and assessment/s contribute to the development of Program Learning Outcomes.
The Business School PLOs also incorporate
UNSW graduate capabilities, a set of generic abilities and skills that all students are expected to achieve by graduation. These capabilities articulate the University’s institutional values, as well as future employer expectations.
While our programs are designed to provide coverage of all PLOs and graduate capabilities, they also provide you with a great deal of choice and flexibility. The Business School strongly advises you to choose a range of courses that assist your development against the seven PLOs and four graduate capabilities, and to keep a record of your achievements as part of your portfolio. You can use a portfolio as evidence in employment applications as well as a reference for work or further study. For support with selecting your courses contact the UNSW Business School
The approach to student Academic Integrity at UNSW has been under review since 2019 and the result is the staged roll-out of a suite of new policies and systems to change the way we engage with students, the responsibilities of academic staff, and how we confront the challenges associated with more serious breaches of conduct.
There are four new policies that underpin the Conduct and Integrity at UNSW:
The Student Code of Conduct
The Student Misconduct Procedure
The Plagiarism Policy
The Plagiarism Management Procedure
UNSW Student Academic & Integrity for more information on your commitment to Academic Integrity at the UNSW Business School.
Students are expected to be familiar with and adhere to university policies in relation to class attendance and general conduct and behaviour, including maintaining a safe, respectful environment; and to understand their obligations in relation to workload, assessment and keeping informed.
Information and policies on these topics can be found on the 'Managing your Program' website.
It is expected that you will spend at least nine to ten hours per week (for AGSM students, at least ten to twelve hours per week) studying for a course except for Summer Term courses which have a minimum weekly workload of eighteen to twenty hours (for AGSM students, twenty to twenty four hours per week). This time should be made up of reading, research, working on exercises and problems, online activities and attending classes. In periods where you need to complete assignments or prepare for examinations, the workload may be greater. Over-commitment has been a cause of failure for many students. You should take the required workload into account when planning how to balance study with employment and other activities.
We strongly encourage you to connect with your Moodle course websites in the first week of semester. Local and international research indicates that students who engage early and often with their course website are more likely to pass their course.
View more information on expected workload
Your regular and punctual attendance at lectures and seminars or in online learning activities is expected in this course. The Business School reserves the right to refuse final assessment to those students who attend less than 80% of scheduled classes where attendance and participation is required as part of the learning process (e.g., tutorials, flipped classroom sessions, seminars, labs, etc.).
View more information on attendance
You are expected to conduct yourself with consideration and respect for the needs of your fellow students and teaching staff. Conduct which unduly disrupts or interferes with a class, such as ringing or talking on mobile phones, is not acceptable and students may be asked to leave the class.
View more information on student conduct
UNSW Policy requires each person to work safely and responsibly, in order to avoid personal injury and to protect the safety of others.
View more information on Health and Safety
You should take note of all announcements made in lectures, tutorials or on the course web site. From time to time, the University will send important announcements to your university e-mail address without providing you with a paper copy. You will be deemed to have received this information. It is also your responsibility to keep the University informed of all changes to your contact details.
Special Consideration applications will be assessed centrally by the Case Review Team within Student Lifecycle. The Case Review team will update the online application with the outcome and add any relevant comments. The change to the status of the application immediately sends an email to the student and to the assessor with the outcome of the application.
You can apply for special consideration when illness or other circumstances beyond your control interfere with your performance in a specific assessment task or tasks. Special Consideration is primarily intended to provide you with an extra opportunity to demonstrate the level of performance of which you are capable.
General information on special consideration for undergraduate and postgraduate courses can be found on the
Current Students page.
Please note the following:
Supplementary exams will be scheduled centrally and will be held shortly after the formal examination period. For Available supplementary exam periods, click here.
Students wishing to sit a supplementary exam will need to be available during the relevant period. If a student lodges a special consideration application for the final exam, they are stating they will be available on this date. Supplementary exams will not be held at any other time.
The UNSW Business School has set a protocol under which students may view their final exam script. Please check the protocol here.
Given individual schools within the Faculty may set up a local process for viewing final exam scripts, it is important that you check with your School whether they have any additional information on this process. Please note that this information might also be included in your course outline.
Note that for a review of results on a final exam, you must submit an application no later than 5 working days from the date of release of results. See the
‘Your results’ page for further details.
The University and the Business School provide a wide range of support services and resources for students, including:
Learning SupportThe Business School supports students in their learning in a number of ways - in-class, out-of-class and online. This includes providing individual consultations, academic communication workshops and peer-to-peer study sessions.
Business School Student CentreThe Business School Student Centre provides advice and direction on all aspects of admission, enrolment and graduation.Level 1, Room 1028 in the Quadrangle Building02 9385 3189
UNSW Learning & Careers HubThe UNSW Learning & Careers Hub provides academic skills and careers support services—including workshops, individual consultations and a range of online resources—for all UNSW students. See their website for details.Lower Ground Floor, North Wing Chancellery Building.firstname.lastname@example.org 9385 2060
Student Support AdvisorsStudent Support Advisors work with all students to promote the development of skills needed to succeed at university, whilst also providing personal support throughout the process.John Goodsell Building, Ground Floor.email@example.com 9385 4734
International Student SupportThe International Student Experience Unit (ISEU) is the first point of contact for international students. ISEU staff are always here to help with personalised advice and information about all aspects of university life and life in Australia.Advisors can support you with your student visa, health and wellbeing, making friends, accommodation and academic performance.International.firstname.lastname@example.org 9385 4734
Equitable Learning Services Equitable Learning Services (formerly Disability Support Services) is a free and confidential service that provides practical support to ensure that your health condition doesn't adversely affect your studies.
Register with the service to receive educational adjustments. Ground Floor, John Goodsell Building.email@example.com 02 9385 4734
UNSW Counselling and Psychological ServicesProvides support and services if you need help with your personal life, getting your academic life back on track or just want to know how to stay safe, including free, confidential counselling.Level 2, East Wing, Quadrangle Building.firstname.lastname@example.org 9385 5418
Library services and facilities for studentsThe UNSW Library offers a range of collections, services and facilities both on-campus and online.Main Library, F21.02 9385 2650
Moodle eLearning SupportMoodle is the University’s learning management system. You should ensure that you log into Moodle email@example.com 9385 3331
UNSW ITUNSW IT provides support and services for students such as password access, email services, wireless services and technical support.UNSW Library Annexe (Ground floor).02 9385 1333