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AGSM MBA (Operational Excellence)

The MBA (Operational Excellence) is offered as part of the MBAX program, an online specialised degree.

  • Overview
  • Structure
  • Entry requirements
  • How to apply
  • Student experience
  • FAQs

Through a unique combination of live project work and Lean Six Sigma certification with AGSM Short Courses, and the business acumen focus of a traditional MBA, you’ll develop the knowledge, capability and experience to accelerate your career, transform your organisation, champion process improvement projects and lead the business.

Why choose this degree?

  • Gain Lean Six Sigma certification and a globally-recognised MBA qualification through a combination of face-to-face and online study
  • Work on live projects with a cohort of talented managers and leaders to gain practical experience and new perspectives
  • Choose from a range of courses and electives to tailor your MBA (Operational Excellence) to your career and passions
  • Become a member of a powerful, active global business network that supports you throughout your career.

Who is this degree for?

  • Experienced managers and professionals looking to develop in-depth business and operational excellence expertise to expand career choices
  • Professionals who would like an advanced understanding of the Lean Six Sigma methodology to operate within a broader business context
  • It is also suited to professionals who are already Lean Six Sigma Belt certified, through AGSM or a recognised provider, looking to deepen their general business knowledge

Jobs and Career Prospects

The MBA (Operational Excellence) prepares you to take on senior leadership roles (GM, CEO, CIO, COO or Board Level) in the public or private sectors, executive roles in operational excellence and productivity, or run your own enterprise.

The MBA (Operational Excellence) is a part-time program, consisting of face-to-face Lean Six Sigma Certification and MBA core and elective courses, delivered in a variety of modes.

To be awarded the MBA (Operational Excellence), candidates must complete:

AGSM Certificate in Operational Excellence
+ 1 Operational Excellence Specialisation Elective
+ 6 MBAX Core Courses
+ 1 Operational Excellence Capstone Course

Or, if you are a qualified Black Belt*, you can opt to upgrade your qualifications to a Master Black Belt and take the following pathway:

AGSM Master Black Belt
+ 1 Operational Excellence Specialisation Elective
+ 4 MBAX Core Courses
+ 1 Operational Excellence Capstone Course

Subject to meeting MBAX entry requirements, candidates may complete up to six MBAX subjects prior to completing the Certificate in Operational Excellence or Master Black Belt programs.

*Applicants certified in Lean Six Sigma through other providers can apply for Recognition of Prior Learning through AGSM Short Courses. Please contact us on +61 2 9385 0330 or enquiries@agsm.edu.au to find out more.

MBAX Operational Excellence Specialisation Electives

The Operational Excellence Specialisation Elective Course deepens the knowledge gained through Lean Six Sigma Certification in an area of the candidate’s choice. All candidates must select one course from the following options:

MBAX9101 Project Management

Project management involves the overall planning, control and coordination of a project. It is the process by which the responsibility for all phases is combined within one multidisciplinary function. This course introduces you to the project management skills needed during the lifetime of a project. It explores some key concepts of project management, including project risk management.

Course outline
MBAX9119 Managing for Organisational Sustainability

The current global business environment continues to create challenges for organisations and their managers. Managers now face increasing pressure to balance short and long-term needs for economic, social and environmental sustainability. This course examines how organisations and their management can support sustainable organisational strategies. We see how holistic and integrated approaches to people management and stakeholder relations can increase an organisation’s capability for continuous renewal and long-term viability. Managing for Organisational Sustainability deals with topics such as organisational capabilities and sustainability, triple bottom line thinking, corporate social responsibility, stakeholder management, alternative performance management systems, organisational learning and change, and managerial competencies for sustainability.

Course outline
MBAX9121 Managing Agile Organisations

Behind managing agile organisations effectively is a myriad of applicable management theory. In Managing Agile Organisations (MAO), we will demystify that theory and invite students to unleash its value in analysis of their own organisation (or another that they know well). It is becoming increasingly important in the current business environment to be able to do this to good effect.

Beyond those skills of organisational analysis, we will further investigate the importance of achieving and managing agility of politics, power, cross-functional interaction, inter-organisational alliances, commitment, managing change, and critical aspects of leadership, leaders and leading. Students of MAO are sure to undergo a transformation of their present management perspective.

Course outline
MBAX9129 Managing Organisational Resources

The course aims to provide a performance management framework for managing major types of enterprise resources. A total enterprise perspective is employed, positioning the organisation in its value creation system. The nature of the resources to be managed and their relative importance is examined, as well as the management issues related to and appropriate performance measurement techniques available for assessing each type of resource. An enterprise governance framework is used to guide the process by linking resource management to the performance of strategy, risk management, corporate ethics and ethos, corporate governance structures and processes, and social and environmental responsibility.

Course outline
MBAX9130 Enterprise Risk Management

This course considers the range of risks facing organisations in the areas of finance, operations, IT, innovation and reputation. An organisation’s culture can impact on the effectiveness of its risk management, which needs to be incorporated into all business planning and decision making. The course covers the role of corporate governance and compliance, and suggests methods of developing and implementing appropriate risk management strategies. Some of the effective tools available for identifying, assessing and quantifying risk are presented, along with emerging issues in enterprise risk management.

Course outline

MBAX Core Courses

MBAX Core Courses develop the business knowledge and acumen of a traditional MBA program. Candidates will select six courses (four courses for Master Black Belt qualified candidates) from the following options:

MBAX9114 Marketing Management

Marketing Management is a course designed to introduce fundamental marketing concepts, theories and analytical tools to managers working in today's highly competitive and complex business environment. The course places particular emphasis on the management of profitable exchange processes in the context of modern organisations and covers a diverse range of marketing topics including marketing strategy and planning, the marketing environment and how to monitor it, consumer and organisational behaviour, marketing research, market segmentation and development of target markets, new product development, pricing, distribution, promotion and international marketing. Participants are required to tackle real life marketing problems and demonstrate their ability to apply classroom knowledge to their own work situations.

Course outline
MBAX9120 Accounting: A User Perspective

Accounting - A User Perspective is designed for those who use accounting information, rather than those whose task it is to prepare it. The focus is on the understanding and use of accounting information as well as the composition and meaning of the financial statements. The course covers accounting reports prepared for external users as well as accounting reports used by managers to plan, control and make decisions.

Course outline
MBAX9122 Economics in Management Practice

An understanding of economics is essential for the long-term viability of business. The economic environment in which business operates will have a vital bearing on day-to-day decisions. Economics in Management Practice lays the foundations for such knowledge. It provides a basic introduction to those economic principles that are important for business, as well as providing general economic literacy to enable participants to read and understand economic reports and to be able to communicate with and understand business people, economists and policy makers.

Course outline
MBAX9123 Corporate Finance

This course stresses the fundamentals of corporate financial decision making with special reference to investment, financing and dividend distribution. The course develops distinct conceptual frameworks and specialised tools for solving real-world financial problems at both the personal and corporate level. Examples include funds management, mergers and acquisitions, capital raisings, portfolio selection of financial securities, public floats and the pricing of assets in the stock market. Illustrations from real-life corporate practices are used to highlight the importance and relevance of financial management to the realisation of personal and corporate financial objectives.

Course outline
MBAX9125 Fundamentals of People Management

Fundamentals of People Management examines the different ways in which organisations approach the management of their employees. We explore the behaviour of people at work, and the impact this has on others and on the organisation itself. We consider the relationship between people management and the organisation's strategy and locate the management of 'people at work' within various theoretical, philosophical, historical and regulatory contexts.

Course outline
MBAX9131 Leadership in a Complex Environment

Leadership In A Complex Environment addresses the need for, and value of, leadership in complex environments characterised by technology, sustainability and the need to operate across boundaries. It introduces students to contemporary models, concepts and theoretical frameworks of leadership and examines different forms of leaderships, including emergent, sustainability, cross-boundary and transformational. The course facilitates the development of personalised leadership plans for each student using theoretical knowledge. It also provides practical guidance to help students strengthen the leadership abilities they need to address business problems, exert influence and drive change across a wide range of organisations.

Course outline
MBAX9135 Business Analytics

This is a core course in Business Analytics, which enables organizations to make quicker, better, and more intelligent decisions to create business value in the broadest sense. This course addresses the context of business analytics and the management actions required for organizations to manage business analytics such that they can create value from their data and make progress on the transformational journey to becoming data-driven. Emphasis will be placed on the managing and sourcing data, the analytic process and the role of leadership in supporting the organizational and cultural change associated with the transformation to becoming a data-driven organization.

As part of the business analytics process you will build predictive models. This requires a basic understanding of statistics and you will therefore be required to study the material on basic statistics provided by Harvard online training. IBM’s Watson Analytics will be used to build predictive models and communicate analytic insights.

Course outline
MBAX9143 Strategic Management

More information coming soon.

Find the course outline PDF for this course in the archives

**Strategy course is going through final Academic processes. Details will be released soon.

MBAX Capstone

All candidates must complete MBAX9133 Operational Excellence Strategy.

^FEE HELP is not available for the AGSM Short Courses component of this program.

  • Candidates must meet the Entry requirements for MBAX to be admitted to the MBA (Operational Excellence) program.
  • Candidates must complete the Certificate in Operational Excellence or the AGSM Master Black Belt Program.

Select one of the entry points below to find out what your next steps are:

I do not have any Lean Six Sigma Qualifications
  1. Complete your AGSM Green Belt course and certification.
  2. Complete the AGSM Executive Black Belt.

You now have a Certificate in Operational Excellence and can continue with your MBA Core and Specialisation courses.

I am AGSM Green Belt certified
  1. Complete the AGSM Executive Black Belt at any stage (no Recognition of Prior Learning required).

You now have a Certificate in Operational Excellence and can now continue with your MBA Core and Specialisation courses.

I am Green Belt certified from another provider
  1. Apply for Recognition of Prior Learning for your existing Green Belt qualifications
  2. Once RPL is granted, complete the AGSM Executive Black Belt
  3. Complete one additional course from the following options:

You now have a Certificate in Operational Excellence and can continue with your MBA Core and Specialisation courses.

I am AGSM Black Belt certified
  1. Complete one additional course from the following options:

You now have a Certificate in Operational Excellence and can continue with your MBA Core and Specialisation courses.

I am Black Belt certified from another provider
  1. Apply for Recognition of Prior Learning (RPL) for your existing Black Belt qualifications (RPL fee is AUD $4,400 inc GST)
  2. Once RPL is granted, complete two courses from the following options:

You now have a Certificate in Operational Excellence and can continue with your MBA Core and Specialisation courses.

I am AGSM Master Black Belt certified

You are ready to commence your MBAX (Operational Excellence) subject to meeting MBA Admissions criteria. Your Master Black Belt is equal to 36 Units of Credit, and you need only to complete one elective, four core courses and the Capstone Course to be awarded your degree.

Before applying for admission into the MBAX Program, candidates must satisfy the Entry requirements.

You can apply to the AGSM MBA (Operational Excellence) program online. AGSM operates three sessions per year and applications are assessed on a session by session basis.

Semester Applications
Classes startClasses finish
Session 1 2018 11 September 2017 29 January 2018 19 February 2018 20 May 2018
Session 2 2018 19 February 2018 16 April 2018 4 June 2018 2 September 2018
Session 3 2018 4 June 2018 30 July 2018 17 September 2018 16 December 2018

Please see the AGSM MBA (Executive), MBAX and GCCM Admissions Policy (pdf) for more details on supporting documents and the application process.

Click How to apply to find out more about the application process for admission into the MBAX.

AGSM Short Courses

  • AGSM Short Courses are face-to-face courses, typically run during business hours at our Sydney Campuses. Some courses also include project work or online modules outside face-to-face sessions.
  • Through the AGSM Short Courses component, you will be exposed to the latest in management thinking, develop new perspectives and build practical skill sets.
  • AGSM Lean Six Sigma Certification develops a deep understanding and ability to apply the methodology to improve process and lead transformation. Six Sigma Certification is gained through a combination of face-to-face class time, live project work and a presentation to a panel of experts.
  • You will learn from a combination of academic and industry experts and work with a cohort of managers and industry leaders. Class sizes typically range from 10 to 20 participants, depending on the course.

MBA Courses

  • The MBA (Operational Excellence) Core, Capstone and Specialised Electives can be studied entirely via interactive online classes through our intuitive learning management system.
  • Online classes do not require facilitators and participants to be online at the same time, it is asynchronous, enabling contributions to discussions at a time of personal choice from wherever you are, in whatever time zone you’re operating in.
  • AGSM @ UNSW Business School becomes your 'mobile campus'; take your course materials with you on business trips and continue to participate online. Class facilitators manage the discussion and assess for participation.
  • In some cases, MBAX core and elective courses may be available in face-to-face mode at a UNSW campus.
  • All AGSM class delivery options are based on the same course content. Students who undertake face-to-face classes will access Moodle to download their course materials.
  • For each MBAX course you undertake you will be allocated to a class with typically 25 to 28 co-participants and a class facilitator.
  • Whether your class is face-to-face or online, the emphasis is on sharing knowledge and skills. You will work with your facilitators and your fellow candidates to build a powerful network from Australia and across the globe.

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Quick facts for students

Program code
MBA (Specialised)
Total Units of Credit (UOC)
Study Mode
Face to face
2-6 years part-time
Commencing semesters
Session 1 - February Session 2 - May Session 3 - September
Course fee*
The 2017 fee per course is AUD$4,560. MBAX courses can be covered by FEE-HELP. AGSM Short Courses - Costs will range from AUD$3,575 for those who have an AGSM Black Belt to AUD$21,131 for those needing to start with a Green Belt. FEE-HELP does not appy
Program fee (total)*
* Fees are indicative only

​​​​​​​​​Area of Study

Browse the list of study areas available for postgraduate study


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