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Eric T. K. Lim

Senior Lecturer

School of Information Systems - PhD Management Information Systems, Simon Fraser University, Canada | MSc Information Systems, National University of Singapore | BComm (Hons) Communication Studies, Nanyang Technological University | MAIS (Member of the Association for Information System

Selected Publications

Cyr D; Head M; Lim ET; Stibe A, 2018, 'Using the Elaboration Likelihood Model to Examine Online Persuasion through Website Design' Information and Management
Kazan E; Tan CW; Lim ETK; Sørensen C; Damsgaard J, 2018, 'Disentangling Digital Platform Competition: The Case of UK Mobile Payment Platforms' Journal of Management Information Systems, vol. 35, pp. 180 - 219, http://dx.doi.org/10.1080/07421222.2018.1440772
Li Y; Liu H; Lim ETK; Goh JM; Yang F; Lee MKO, 2018, 'Customer's reaction to cross-channel integration in omnichannel retailing: The mediating roles of retailer uncertainty, identity attractiveness, and switching costs' Decision Support Systems, vol. 109, pp. 50 - 60, http://dx.doi.org/10.1016/j.dss.2017.12.010
Liu F; Xiao B; Lim ETK; Tan CW, 2017, 'The art of appeal in electronic commerce: Understanding the impact of product and website quality on online purchases' Internet Research, vol. 27, pp. 752 - 771, http://dx.doi.org/10.1108/IntR-09-2016-0280
Liu F; Tan C-W; Lim ETK; Choi B, 2017, 'Traversing knowledge networks: an algorithmic historiography of extant literature on the Internet of Things (IoT)' JOURNAL OF MANAGEMENT ANALYTICS, vol. 4, pp. 3 - 34, http://dx.doi.org/10.1080/23270012.2016.1214540
Kazan E; Tan C-W; Lim ETK, 2016, 'Towards a Framework of Digital Platform Competition: A Comparative Study of Monopolistic & Federated Mobile Payment Platforms' Journal of theoretical and applied electronic commerce research, vol. 11, pp. 51 - 65, http://dx.doi.org/10.4067/S0718-18762016000300005
Lim ETK; Tan CW; Cyr D; Pan SL; Xiao B, 2012, 'Advancing public trust relationships in electronic government: The Singapore E-Filing journey' Information Systems Research, vol. 23, pp. 1110 - 1130, http://dx.doi.org/10.1287/isre.1110.0386
Pan SL; Tan CW; Lim ETK, 2006, 'Customer relationship management (CRM) in e-government: a relational perspective' Decision Support Systems, vol. 42, pp. 237 - 250, http://dx.doi.org/10.1016/j.dss.2004.12.001
Tan CW; Pan SL; Lim ETK; Chan CML, 2005, 'Managing knowledge conflicts in an interorganizational project: A case study of the infocomm development authority of Singapore' Journal of the American Society for Information Science and Technology, vol. 56, pp. 1187 - 1199, http://dx.doi.org/10.1002/asi.20222
Lim ETK; Pan SL; Tan CW, 2005, 'Managing user acceptance towards enterprise resource planning (ERP) systems - Understanding the dissonance between user expectations and managerial policies' European Journal of Information Systems, vol. 14, pp. 135 - 139, http://dx.doi.org/10.1057/palgrave.ejis.3000531

Journal Articles

Cyr D; Head M; Lim ET; Stibe A, 2018, 'Using the Elaboration Likelihood Model to Examine Online Persuasion through Website Design' Information and Management
Kazan E; Tan CW; Lim ETK; Sørensen C; Damsgaard J, 2018, 'Disentangling Digital Platform Competition: The Case of UK Mobile Payment Platforms' Journal of Management Information Systems, vol. 35, pp. 180 - 219, http://dx.doi.org/10.1080/07421222.2018.1440772
Li Y; Liu H; Lim ETK; Goh JM; Yang F; Lee MKO, 2018, 'Customer's reaction to cross-channel integration in omnichannel retailing: The mediating roles of retailer uncertainty, identity attractiveness, and switching costs' Decision Support Systems, vol. 109, pp. 50 - 60, http://dx.doi.org/10.1016/j.dss.2017.12.010
Crutzen R; Cyr D; Taylor SE; Lim E; Ruiter RAC, 2017, 'Self-reevaluation and anticipated regret did not change attitude, nor perceived distance in an online context' Frontiers in Psychology, vol. 7, http://dx.doi.org/10.3389/fpsyg.2016.02038
Liu F; Xiao B; Lim ETK; Tan CW, 2017, 'Investigating the impact of gender differences on alleviating distrust via electronic word-of-mouth' Industrial Management and Data Systems, vol. 117, pp. 620 - 642, http://dx.doi.org/10.1108/IMDS-04-2016-0150
Liu F; Xiao B; Lim ETK; Tan CW, 2017, 'The art of appeal in electronic commerce: Understanding the impact of product and website quality on online purchases' Internet Research, vol. 27, pp. 752 - 771, http://dx.doi.org/10.1108/IntR-09-2016-0280
Liu F; Tan C-W; Lim ETK; Choi B, 2017, 'Traversing knowledge networks: an algorithmic historiography of extant literature on the Internet of Things (IoT)' JOURNAL OF MANAGEMENT ANALYTICS, vol. 4, pp. 3 - 34, http://dx.doi.org/10.1080/23270012.2016.1214540
Kazan E; Tan C-W; Lim ETK, 2016, 'Towards a Framework of Digital Platform Competition: A Comparative Study of Monopolistic & Federated Mobile Payment Platforms' Journal of theoretical and applied electronic commerce research, vol. 11, pp. 51 - 65, http://dx.doi.org/10.4067/S0718-18762016000300005
Lim ETK; Tan CW; Cyr D; Pan SL; Xiao B, 2012, 'Advancing public trust relationships in electronic government: The Singapore E-Filing journey' Information Systems Research, vol. 23, pp. 1110 - 1130, http://dx.doi.org/10.1287/isre.1110.0386
Lim ETK; Tan C-W; Pan SL, 2007, 'E-Government Implementation: Balancing Collaboration and Control in Stakeholder Management' International Journal of Electronic Government Research, vol. 3, pp. 1 - 28, http://search.proquest.com/docview/222701799?accountid=12763
Tan C-W; Pan SL; Lim ETK, 2007, 'Managing Stakeholder Interests in E-Government Implementation: Lessons Learned from a Singapore E-Government Project' International Journal of Electronic Government Research, vol. 3, pp. 61 - 84, http://search.proquest.com/docview/222734820?accountid=12763
Pan SL; Tan CW; Lim ETK, 2006, 'Customer relationship management (CRM) in e-government: a relational perspective' Decision Support Systems, vol. 42, pp. 237 - 250, http://dx.doi.org/10.1016/j.dss.2004.12.001
Tan CW; Pan SL; Lim ETK; Chan CML, 2005, 'Managing knowledge conflicts in an interorganizational project: A case study of the infocomm development authority of Singapore' Journal of the American Society for Information Science and Technology, vol. 56, pp. 1187 - 1199, http://dx.doi.org/10.1002/asi.20222
Lim ETK; Pan SL; Tan CW, 2005, 'Managing user acceptance towards enterprise resource planning (ERP) systems - Understanding the dissonance between user expectations and managerial policies' European Journal of Information Systems, vol. 14, pp. 135 - 139, http://dx.doi.org/10.1057/palgrave.ejis.3000531
Tan CW; Pan SL; Lim ETK, 2005, 'Managing stakeholder interests in e-government implementation: Lessons learned from a Singapore e-government project' Journal of Global Information Management, vol. 13, pp. 31 - 53, http://dx.doi.org/10.4018/jgim.2005010102
Lim ETK; Weber I, 2004, 'In search of the Total Learning Experience (TLE): A case study of singapore's e-inclusive society' Journal of Information and Knowledge Management, vol. 3, pp. 233 - 243, http://dx.doi.org/10.1142/S0219649204000857

Book Chapters

Neben T; Xiao BS; Lim E; Tan CW; Heinzl A, 2015, 'Measuring appeal in human computer interaction: A cognitive neuroscience-based approach' in Lecture Notes in Information Systems and Organisation, pp. 151 - 159
Tan C-W; Lim ETK; Pan SL, 2006, 'E-government implementation: Balancing collaboration and control in stakeholder management' in Hunter MG; Tan FB (ed.), Advanced Topics in Global Information Management, IGI Global, pp. 353 - 380
Weber I; Lim ETY, 2005, 'Selling singapore's e-lifestyle initiative to late adopters' in Marshall S; Taylor W; Yu X (ed.), Encyclopedia of Developing Regional Communities with Information and Communication Technology, IGI Global, pp. 635 - 639
Lim ETK, 2004, 'The Infocomm Development Authority Of Singapore (IDA)' in Pan SL (ed.), Managing Strategic Enterprise Systems and E-government Initiatives in Asia, World Scientific Publishing Company Incorporated, pp. 103 - 118

Conference Papers

Liu F; Tan CW; Lim ETK; Xiao B, 2018, 'Passing down the Experience: Exploring the Effects of Online Customer Reviews on Service Diagnosticity' in ICIS 2017: Transforming Society with Digital Innovation
Xiao X; Chian Tan FT; Lim ETK; Henningsson S; Vatrapu R; Hedman J; Tan CW; Clemenson T; Mukkamala RR; Van Hillegersberg J, 2018, 'Sports Digitalization: An Overview and A Research Agenda' in ICIS 2017: Transforming Society with Digital Innovation
Liu F; Tan CW; Lim ETK; Wang W, 2018, 'Uncovering the Boundary-Spanning Role of Information Systems Research in Trans-Disciplinary Knowledge Advancement' in ICIS 2017: Transforming Society with Digital Innovation
Cao F; Tan CW; Wang W; Lim ET, 2018, 'Are Social Dominance-Based Faultlines Harmful in Crowdsourcing Tournaments? Disentangling the Role of Team Intellectual Capital and Team Feedback Seeking Tendency' in Are Social Dominance-Based Faultlines Harmful in Crowdsourcing Tournaments? Disentangling the Role of Team Intellectual Capital and Team Feedback Seeking Tendency, Annual Meeting of the Academy of Management, Chicago, presented at Annual Meeting of the Academy of Management, Chicago, 10 - 14 August 2018
Li Y; Fan W; Liu F; Lim ET; Liu Y; Tan CW, 2018, 'Exploring the Nudging and Counter-Nudging Effects of Campaign Updates in Crowdfunding' in Exploring the Nudging and Counter-Nudging Effects of Campaign Updates in Crowdfunding, Pacific Asia Conference on Information Systems, Japan, presented at Pacific Asia Conference on Information Systems, Japan, 26 - 30 June 2018
Xiong B; Jiang N; Fu M; Tan CW; Lim ET; Wang W, 2018, 'Come Rain and Shine? Exploring the Effects of Mobile Weather Forecasting Applications on User Movement Patterns' in Come Rain and Shine? Exploring the Effects of Mobile Weather Forecasting Applications on User Movement Patterns, Pacific Asia Conference on Information Systems, Japan, presented at Pacific Asia Conference on Information Systems, Japan, 26 - 30 June 2018
Li Y; Liu F; Fan W; Lim ET; Liu Y, 2018, 'Early Winner Takes All: Exploring the Impact of Initial Herd on Overfunding in Crowdfunding Context' in Early Winner Takes All: Exploring the Impact of Initial Herd on Overfunding in Crowdfunding Context, Pacific Asia Conference on Information Systems, Japan, presented at Pacific Asia Conference on Information Systems, Japan, 26 - 30 June 2018
Cai Z; Liu F; Lim ET; Tan CW; Zheng Z, 2018, 'Unraveling the Effects of Google Search on Volatility of Cryptocurrencies' in Unraveling the Effects of Google Search on Volatility of Cryptocurrencies, International Conference on Information Systems, San Francisco, California, presented at International Conference on Information Systems, San Francisco, California, 13 - 16 December 2018
Li Y; Lim ET; Liu Y; Tan CW, 2018, 'Tangiblizing Your Service: The Role of Visual Cues in Online Group Buying' in Tangiblizing Your Service: The Role of Visual Cues in Online Group Buying, International Conference on Information Systems, San Francisco, California, presented at International Conference on Information Systems, San Francisco, California, 13 - 16 December 2018
Xiong B; Tan CW; Wang W; Lim ET; Zhao Z; Yu Y, 2017, 'Resolving the Innovation Diffusion Paradox in Mobile App Stores: A Brand Equity Perspective' in Resolving the Innovation Diffusion Paradox in Mobile App Stores: A Brand Equity Perspective, Annual Pre-ICIS Workshop on Human-Computer Interaction Research in Management Information Systems, Seoul, presented at Annual Pre-ICIS Workshop on Human-Computer Interaction Research in Management Information Systems, Seoul, 10 - 13 December 2017
Cyr D; Head M; Lim ET; Stibe A, 2016, 'The Art of Online Persuasion through Design: The Role of Issue Involvement as it Influences Users based on Prior Knowledge' in Proceedings of the 14th Annual Workshop on Human-Computer Interaction Research in Management Information Systems (HCI/MIS'15), The 14th Annual Workshop on Human-Computer Interaction Research in Management Information Systems (HCI/MIS'15), Fort Worth, Texas, USA, presented at The 14th Annual Workshop on Human-Computer Interaction Research in Management Information Systems (HCI/MIS'15), Fort Worth, Texas, USA, 13 - 13 December 2015, http://aisel.aisnet.org/sighci2015/18
Liu F; Xiao B; Lim ETK; Tan CW, 2016, 'Do others' opinion matter? investigating the impact of gender differences on trustworthiness of e-WOM' in Proceedings of the Annual Hawaii International Conference on System Sciences, vol. 2016-March, pp. 909 - 918, http://dx.doi.org/10.1109/HICSS.2016.117
Liu F; Xiao B; Lim ETK; Tan CW, 2016, 'Searching for what i want: Understanding the impact of anticipatory search control on search efficiency' in 24th European Conference on Information Systems, ECIS 2016
Liu F; Xiao B; Lim ETK; Tan CW, 2016, 'Is my effort worth it? Investigating the dual effects of search cost on search utility' in Pacific Asia Conference on Information Systems, PACIS 2016 - Proceedings
Wang B; Lim ETK; Van Toorn C, 2016, 'Gimme money! Designing digital entrepreneurial crowdfunding platforms for persuasion and its social implications' in Pacific Asia Conference on Information Systems, PACIS 2016 - Proceedings
Liu F; Tan CW; Lim ETK, 2016, 'Synthesizing knowledge on internet of things (IoT): An algorithmic historiographical approach' in 2016 International Conference on Information Systems, ICIS 2016
Liu F; Xiao B; Lim E; Tan CW, 2016, 'Learning by doing: Understanding the role of affordance informativity in information search performance' in 2016 International Conference on Information Systems, ICIS 2016
Kazan E; Tan CW; Lim ET, (eds.), 2015, 'Towards A Research Agenda on Digital Platform Disruption' in Proceedings of the 38th Information Systems Research Seminar in Scandinavia (IRIS 2015), The 38th Information Systems Research Seminar in Scandinavia (IRIS 2015), Oulu, Finland, presented at The 38th Information Systems Research Seminar in Scandinavia (IRIS 2015), Oulu, Finland, 09 - 12 August 2015
Kazan E; Tan CW; Lim ET, 2015, 'Disentangling Competition Among Platform Driven Strategic Groups: A Comparative Case Study Of Uk Mobile Payment Platforms' in Disentangling Competition Among Platform Driven Strategic Groups: A Comparative Case Study Of Uk Mobile Payment Platforms, Association for Information Systems, Fort Worth, Texas, USA, presented at The 14th International Conference on Mobile Business (ICMB 2015), Fort Worth, Texas, USA, 12 - 12 December 2015, http://aisel.aisnet.org/icmb2015/6
Liu F; Xiao B; Lim ETK; Tan CW, 2015, 'Deciphering individuals' preference for user generated content: An empirical test of the impact of personality on users' processing of online review information' in 2015 International Conference on Information Systems: Exploring the Information Frontier, ICIS 2015
Rozendal A; Lim ETK; Tan CW, 2015, 'A change for the better: Realizing business-it alignment through organizational change' in 23rd European Conference on Information Systems, ECIS 2015, vol. 2015-May
Kazan E; Tan CW; Lim ETK, 2015, 'Value creation in cryptocurrency networks: Towards a taxonomy of digital business models for bitcoin companies' in Pacific Asia Conference on Information Systems, PACIS 2015 - Proceedings
Lim ETK; Cyr D; Tan CW, 2014, 'Understanding members' attachment to social networking sites: An empirical investigation of three theories' in Proceedings of the Annual Hawaii International Conference on System Sciences, pp. 614 - 623, http://dx.doi.org/10.1109/HICSS.2014.82
Stein MK; Lim ETK; Tan CW, 2014, 'Tensions to frictions? Exploring sources of ineffectiveness in multi-level IT use' in 35th International Conference on Information Systems "Building a Better World Through Information Systems", ICIS 2014
Kazan E; Tan CW; Lim ETK, 2014, 'Towards a framework of digital platform disruption: A comparative study of centralized & decentralized digital payment providers' in Proceedings of the 25th Australasian Conference on Information Systems, ACIS 2014
Lim ETK; Tan C-W; Seo D; Cyr D; de Vries K, 2013, 'An Empirical Investigation of the Impact of Online Product Presentation on Hedonic Web Shopping.' in Proceedings of the 12th Annual Workshop on HCI Research in MIS, Association for Information Systems SIGHCI, Milan, Italy, presented at The 12th Annual Pre-ICIS HCI/MIS Research Workshop (HCI/MIS 2013), Milan, Italy, 15 - 15 December 2013
Lim ETK; Tan CW, 2012, 'Understanding the temporal relationship between justice and team goal commitment in virtual project teams' in Proceedings - Pacific Asia Conference on Information Systems, PACIS 2012
Lim ETK; Cyr D; Tan CW, 2012, 'Untangling utilitarian and hedonic consumption behaviors in online shopping' in Proceedings - Pacific Asia Conference on Information Systems, PACIS 2012
Cupido A; Lim ETK; Tan C-W; Cyr D, 2011, 'Toward an Inclusive Model of E-Service Quality: A Content Analysis Study of Dutch E-Commerce Websites' in Proceedings of the 10th Annual Pre-ICIS Workshop on HCI Research in MIS (HCI/MIS 2011), Association for Information Systems, Shanghai, China, presented at The 10th Annual Pre-ICIS Workshop on Human-Computer Interaction Research in Management Information Systems (HCI/MIS 2011), Shanghai, China, 04 - 04 December 2011, http://aisel.aisnet.org/sighci2011/21
Lim E; Cyr D; Tan CW, 2010, 'Modeling utilitarian consumption behaviors in online shopping: An expectation disconfirmation perspective' in 16th Americas Conference on Information Systems 2010, AMCIS 2010, vol. 4, pp. 2907 - 2908
Lim ETK; Cyr D, 2009, 'Modeling Hedonic Consumption Behaviors in Online Shopping' in Proceedings of the 8th Annual Pre-ICIS Workshop on HCI Research in MIS (HCI/MIS 2009), Association for Information Systems, Phoenix, Arizona, USA, presented at The 8th Annual Pre-ICIS Workshop on Human-Computer Interaction Research in Management Information Systems (HCI/MIS 2009), Phoenix, Arizona, USA, 14 - 14 December 2009, http://aisel.aisnet.org/sighci2009/4
Lim ETK; Hung YTC, 2008, 'Understanding the relationship between justice and team goal commitment in virtual project teams: An empirical investigation' in Proceedings of the Annual Hawaii International Conference on System Sciences, http://dx.doi.org/10.1109/HICSS.2008.480
Lim ETK; Hung YTC, 2008, 'Exploring the concept of para social presence in virtual project teams' in Proceedings of the Annual Hawaii International Conference on System Sciences, http://dx.doi.org/10.1109/HICSS.2008.162
Tan CW; Lim ETK, 2008, 'Defining conceptual modeling quality: Towards a coherent framework of understanding' in 2008 Workshop on Information Technologies and Systems, WITS 2008, pp. 218 - 223
Tan CW; Pan SL; Lim ETK, 2005, 'Towards the restoration of public trust in electronic governments: A case study of the e-Filing system in Singapore' in Proceedings of the Annual Hawaii International Conference on System Sciences, pp. 126
Tan CW; Lim ETK; Pan SL; Chan CML, 2004, 'Enterprise system as an orchestrator of dynamic capability development: A case study of the IRAS and techco' in IFIP Advances in Information and Communication Technology, vol. 143, pp. 515 - 534
Tan CW; Pan SL; Lim ETK; Chan CML, 2004, 'Conflicts in Knowledge Management: Vistiting the Hidden Partner' in Proceedings of the 12th European Conference on Information Systems (ECIS 2004), The 12th European Conference on Information Systems (ECIS 2004), Turku, Finland, pp. 1865 - 1876, presented at The 12th European Conference on Information Systems (ECIS 2004), Turku, Finland, 14 - 16 June 2004, http://aisel.aisnet.org/ecis2004/166
Tan C-W; Pan SL; Lim ETK, 2003, 'E-governance: towards a strategic convergence of stakeholder interests' in Proceedings of the 11th European Conference on Information Systems (ECIS 2003), The 11th European Conference on Information Systems (ECIS 2003), Naples, Italy, pp. 1913 - 1929, presented at The 11th European Conference on Information Systems (ECIS 2003), Naples, Italy, 16 - 21 June 2003
Weber I; Lim ETK, 2002, 'Living Singapore's e-Lifestyle: Communicating IT Training to Late Adopters' in Proceedings of the 1st National Conference on Electronic Business (NCEB 2002), The 1st National Conference on Electronic Business (NCEB 2002), Bangkok, Thailand, presented at The 1st National Conference on Electronic Business (NCEB 2002), Bangkok, Thailand, 24 - 25 October 2002
Weber I; Lim ETK, (eds.), 2002, 'E-Learning: In Search of a Total Learning Experience (TLE)' in Proceedings of World Conference on E-Learning in Corporate, Government, Healthcare, and Higher Education 2002, Association for the Advancement of Computing in Education (AACE), Montreal, Canada, pp. 593 - 600, presented at E-Learn 2002--World Conference on E-Learning in Corporate, Government, Healthcare, and Higher Education, Montreal, Canada, 15 - 19 October 2002

Other Academic Work

Lim ETK; Pan SL; Tan C-W, 2005, 'Enterprise Systems Adoption: A Proposed Contingency Perspective' in Proceedings of the 65th Annual Meeting of the Academy of Management, The 65th Annual Meeting of the Academy of Management, Honolulu, Hawaii, presented at The 65th Annual Meeting of the Academy of Management, Honolulu, Hawaii, 05 - 10 August 2005
Tan C-W; Lim ETK, 2005, 'Stakeholder Management: The Effects of Resource Dependency on Trust and Control Strategies' in Stakeholder Management: The Effects of Resource Dependency on Trust and Control Strategies, The 65th Annual Meeting of the Academy of Management, Honolulu, Hawaii, presented at The 65th Annual Meeting of the Academy of Management, Honolulu, Hawaii, 05 - 10 August 2005
Lim ET; Tan CW, 2005, 'What You Think Others Think: Influence of Presumed Influence in e-Collaborations' in What You Think Others Think: Influence of Presumed Influence in e-Collaborations, Annual Meeting of the Academy of Management, Honolulu, Hawaii, presented at Annual Meeting of the Academy of Management, Honolulu, Hawaii, 05 - 10 August 2005

Eric T. K. Lim

Senior Lecturer

Selected Publications

Journal Articles

Book Chapters

Conference Papers

Other Academic Work

Current Courses Taught

Research Supervision

Research Grants

Engagement Activities

Memberships - Editorial Boards

Media Releases

Awards