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Eric T. K. Lim

Senior Lecturer

School of Information Systems and Technology Management - PhD Management Information Systems, Simon Fraser University, Canada | MSc Information Systems, National University of Singapore | BComm (Hons) Communication Studies, Nanyang Technological University | MAIS (Member of the Association for Information System

About Eric

Business Intelligence and Decision Making in Big Data Environment, Crowdsourcing, Crytopcurrency and Blockchain-Enabled Services, Digital Enablement Strategy and Transformation, Financial Technology Strategy and Management, Human-Computer Interaction and Design of Innovative Digital Services

Journal Articles

Liu F; Lim E; Li HX; Tan CW; Cyr D, 2020, 'Disentangling Utilitarian and Hedonic Consumption Behavior in Online Shopping: An Expectation Disconfirmation Perspective', Information and Management
Li Y; Liu F; Fan W; Lim ETK; Liu Y, 2020, 'Exploring the impact of initial herd on overfunding in equity crowdfunding', Information and Management, pp. 103269 - 103269, http://dx.doi.org/10.1016/j.im.2020.103269
Chong A; Lim E; Hua X; Zheng S; Tan CW, 2019, 'Business on Chain: A Comparative Case Study of Five Blockchain-Inspired Business Models', Journal of the Association for Information Systems, vol. 20, pp. 1308 - 1337
Xiao B; Lee ZWY; Lim ETK; Tan CW, 2019, 'The sharing economy: promises and challenges', Internet Research, vol. 29, pp. 993 - 995, http://dx.doi.org/10.1108/INTR-10-2019-552
Cyr D; Head M; Lim E; Stibe A, 2018, 'Using the Elaboration Likelihood Model to Examine Online Persuasion through Website Design', Information and Management, vol. 55, pp. 807 - 821
Kazan E; Tan C-W; Lim ETK; Sørensen C; Damsgaard J, 2018, 'Disentangling Digital Platform Competition: The Case of UK Mobile Payment Platforms', Journal of Management Information Systems, vol. 35, pp. 180 - 219, http://dx.doi.org/10.1080/07421222.2018.1440772
Li Y; Liu H; Lim ETK; Goh JM; Yang F; Lee MKO, 2018, 'Customer's reaction to cross-channel integration in omnichannel retailing: The mediating roles of retailer uncertainty, identity attractiveness, and switching costs', Decision Support Systems, vol. 109, pp. 50 - 60, http://dx.doi.org/10.1016/j.dss.2017.12.010
Crutzen R; Cyr D; Taylor SE; Lim ET; Ruiter R, 2017, 'Self-Reevaluation and Anticipated Regret Did Not Change Attitude, Nor Perceived Distance in an Online Context', Frontiers in Psychology, vol. 7, http://dx.doi.org/10.3389/fpsyg.2016.02038
Liu F; Xiao B; Lim ET; Tan CW, 2017, 'Investigating the Impact of Gender Differences on Alleviating Distrust via Electronic Word-of-Mouth', Industrial Management & Data Systems, vol. 117, pp. 620 - 642, http://dx.doi.org/10.1108/IMDS-04-2016-0150
Liu F; Xiao B; Lim ETK; Tan CW, 2017, 'The art of appeal in electronic commerce: Understanding the impact of product and website quality on online purchases', Internet Research, vol. 27, pp. 752 - 771, http://dx.doi.org/10.1108/IntR-09-2016-0280
Liu F; Tan C-W; Lim ETK; Choi B, 2017, 'Traversing knowledge networks: an algorithmic historiography of extant literature on the Internet of Things (IoT)', Journal of Management Analytics, vol. 4, pp. 3 - 34, http://dx.doi.org/10.1080/23270012.2016.1214540
Kazan E; Tan CW; Lim ETK, 2016, 'Towards a framework of digital platform competition: A comparative study of monopolistic & federated mobile payment platforms', Journal of Theoretical and Applied Electronic Commerce Research, vol. 11, pp. 50 - 64, http://dx.doi.org/10.4067/S0718-18762016000300005
Lim ETK; Tan CW; Cyr D; Pan SL; Xiao B, 2012, 'Advancing public trust relationships in electronic government: The Singapore E-Filing journey', Information Systems Research, vol. 23, pp. 1110 - 1130, http://dx.doi.org/10.1287/isre.1110.0386
Tan C-W; Pan SL; Lim ETK, 2007, 'Managing Stakeholder Interests in E-Government Implementation: Lessons Learned from a Singapore E-Government Project', International Journal of Electronic Government Research, vol. 3, pp. 61 - 84, http://dx.doi.org/10.4018/jegr.2007010104
Lim ETK; Tan CW; Pan SL, 2007, 'E-Government Implementation: Balancing Collaboration and Control in Stakeholder Management', International Journal of Electronic Government Research, vol. 3, pp. 1 - 28, http://dx.doi.org/10.5465/AMR.1991.4279496
Pan SL; Tan C-W; Lim ETK, 2006, 'Customer relationship management (CRM) in e-government: a relational perspective', Decision Support Systems, vol. 42, pp. 237 - 250, http://dx.doi.org/10.1016/j.dss.2004.12.001
Tan CW; Pan SL; Lim ETK; Chan CML, 2005, 'Managing knowledge conflicts in an interorganizational project: A case study of the infocomm development authority of Singapore', Journal of the American Society for Information Science and Technology, vol. 56, pp. 1187 - 1199, http://dx.doi.org/10.1002/asi.20222
Lim ETK; Pan SL; Tan CW, 2005, 'Managing user acceptance towards enterprise resource planning (ERP) systems - Understanding the dissonance between user expectations and managerial policies', European Journal of Information Systems, vol. 14, pp. 135 - 139, http://dx.doi.org/10.1057/palgrave.ejis.3000531
Tan CW; Pan SL; Lim ETK, 2005, 'Managing stakeholder interests in e-government implementation: Lessons learned from a Singapore e-government project', Journal of Global Information Management, vol. 13, pp. 31 - 53, http://dx.doi.org/10.4018/jgim.2005010102
Lim ETK; Weber I, 2004, 'In search of the Total Learning Experience (TLE): A case study of singapore's e-inclusive society', Journal of Information and Knowledge Management, vol. 3, pp. 233 - 243, http://dx.doi.org/10.1142/S0219649204000857

Book Chapters

Neben T; Xiao B; Lim ET; Tan CW; Heinz A, 2015, 'Measuring Appeal in Human Computer Interaction: A Cognitive Neuroscience-Based Approach', in Davis FD; Riedl R; vom Brocke J; Léger P-M; Randolph AB (ed.), Lecture Notes in Information Systems and Organisation (Volume 10), Springer, pp. 515 - 534, http://dx.doi.org/10.1007/1-4020-8095-6_28
Tan C-W; Lim ETK; Pan SL, 2006, 'E-government implementation: Balancing collaboration and control in stakeholder management', in Hunter MG; Tan FB (ed.), Advanced Topics in Global Information Management, IGI Global, pp. 353 - 380, http://dx.doi.org/10.4018/978-1-59140-923-6.ch016
Weber I; Lim ETY, 2005, 'Selling singapore's e-lifestyle initiative to late adopters', in Marshall S; Taylor W; Yu X (ed.), Encyclopedia of Developing Regional Communities with Information and Communication Technology, IGI Global, pp. 635 - 639, http://dx.doi.org/10.4018/978-1-59140-575-7.ch113
Lim ETK, 2004, 'The Infocomm Development Authority Of Singapore (IDA)', in Pan SL (ed.), Managing Strategic Enterprise Systems and E-government Initiatives in Asia, World Scientific Publishing Company Incorporated, pp. 103 - 118

Conference Papers

Fu S; Jiang Y; Cai Z; Liu F; Lim E; Tan C-W, 2020, 'Tell Me What You Want: Exploring the Impact of Offering Option Repertoires on Service Performance in Gig Economy', in Proceedings of the 53rd Hawaii International Conference on System Sciences (HICSS 2020), Maui, Hawaii, USA, pp. 867 - 876, presented at The 53rd Hawaii International Conference on System Sciences (HICSS 2020), Maui, Hawaii, USA, 07 January 2020 - 10 January 2020, http://hdl.handle.net/10125/63846
Liu X; Li Y; Lim E; Liu Y; Tan CW, 2019, 'The Power of Beauty: Leveraging on Deep Learning to Disentangle the Effect of Image Aesthetics on Online Purchase', in Proceedings of the 27th European Conference on Information Systems (ECIS 2019), Association for Information Systems (AIS), Stockholm and Uppsala, Sweden, presented at The 27th European Conference on Information Systems (ECIS 2019), Stockholm and Uppsala, Sweden, 08 June 2019 - 14 June 2019, https://aisel.aisnet.org/ecis2019_rip/54/
Yu M; Li Y; Lim E; Tan CW, 2019, 'Disentangling the Effects of Geographic Proximity on Forex Social Trading Platform.', in Proceedings of the 23rd Pacific Asia Conference on Information Systems (PACIS2019), Xi’an, China, presented at The 23rd Pacific Asia Conference on Information Systems (PACIS2019), Xi’an, China, 08 July 2019 - 12 July 2019
Fu S; Liu F; Cai Z; Lim E; Tan C-W; Xu D; Cui T, 2019, 'Promoting Health-Related Abilities and Behaviors via Health Apps: A Self-Regulation Perspective.', in Proceedings of the 23rd Pacific Asia Conference on Information Systems (PACIS2019), Xi'an, China, presented at The 23rd Pacific Asia Conference on Information Systems (PACIS2019), Xi'an, China, 08 July 2019 - 12 July 2019
Liu X; Li Y; Lim E; Liu H; Liu Y; Tan CW, 2019, 'Merchandising the Intangibles: Unraveling the Benefits of Visualizing Consumption Experience in Service E-Tailing', in Proceedings of the 23rd Pacific Asia Conference on Information Systems (PACIS2019), Xi’an, China, presented at The 23rd Pacific Asia Conference on Information Systems (PACIS2019), Xi’an, China, 08 July 2019 - 12 July 2019
Fu M; Xiong B; Tan C-W; Lim E; Wang W, 2019, 'The Power of Storytelling: Quantifying the Same-Side Effect of Daily Recommendations on Consumption Patterns in Mobile App Store', in Proceedings of the 13th China Summer Workshop on Information Management (CSWIM2019), Shenzhen, China, pp. 443 - 448, presented at The 13th China Summer Workshop on Information Management (CSWIM2019), Shenzhen, China, 29 June 2019 - 30 June 2019, http://2019.cswimworkshop.org/wp-content/uploads/2017/01/CSWIM2019-Proceedings-2.pdf
Jiang N; Tan C-W; Lim E; Wang W, 2019, 'How Processing Fluency Influence Audience Response to Digital Storytelling in Online Tourism Communities', in Proceedings of the 13th China Summer Workshop on Information Management (CSWIM2019), Shenzhen, China, pp. 515 - 521, presented at The 13th China Summer Workshop on Information Management (CSWIM2019), Shenzhen, China, 29 June 2019 - 30 June 2019, http://2019.cswimworkshop.org/wp-content/uploads/2017/01/CSWIM2019-Proceedings-2.pdf
Fu M; Jiang N; Xiong B; Tan CW; Lim E; Wang W, 2019, 'Seeking Connectedness from Social Media? Deciphering Social Media Usage Patterns for Working Adults', Xi’an, China, presented at Workshop on The Changing Nature of Work, Xi’an, China, 11 July 2019 - 11 July 2019
Liu X; Li Y; Liu F; Cai Z; Lim E, 2019, 'Reinventing the Wheel: Explaining Question Duplication in Question Answering Communities', in Proceedings of the 40th International Conference on Information Systems (ICIS2019), Association for Information Systems (AIS), Munich, Germany, presented at The 40th International Conference on Information Systems (ICIS2019), Munich, Germany, 15 December 2019 - 18 December 2019, https://aisel.aisnet.org/icis2019/crowds_social/crowds_social/27/
Li Y; Lim E; Liu H; Liu Y, 2019, 'Seizing Your Market Share: Deciphering the Role of Visual Branding with Deep Residual Networks', in Proceedings of the 40th International Conference on Information Systms (ICIS2019), Association for Information Systems (AIS), Munich, Germany, presented at The 40th International Conference on Information Systems (ICIS2019), Munich, Germany, 15 December 2019 - 18 December 2019, https://aisel.aisnet.org/icis2019/human_computer_interact/human_computer_interact/9/
Liu F; Tan CW; Lim ETK; Xiao B, 2018, 'Passing down the Experience: Exploring the Effects of Online Customer Reviews on Service Diagnosticity', in ICIS 2017: Transforming Society with Digital Innovation
Xiao X; Chian Tan FT; Lim ETK; Henningsson S; Vatrapu R; Hedman J; Tan CW; Clemenson T; Mukkamala RR; Van Hillegersberg J, 2018, 'Sports Digitalization: An Overview and A Research Agenda', in ICIS 2017: Transforming Society with Digital Innovation
Li Y; Fan W; Liu F; Lim ETK; Liu Y; Tan C-W, 2018, 'Exploring the Nudging and Counter-Nudging Effects of Campaign Updates in Crowdfunding', in Proceedings of the 22nd Pacific Asia Conference on Information Systems (PACIS2018), Association for Information Systems (AIS), Yokohama, Japan, presented at The 22nd Pacific Asia Conference on Information Systems (PACIS 2018), Yokohama, Japan, 26 June 2018 - 30 June 2018
Xiong B; Jiang N; Fu M; Yao J; Tan C-W; Lim EKT; Wang W; Gu J, 2018, 'Come Rain and Shine? Exploring the Effects of Mobile Weather Forecasting Applications on User Movement Patterns', in Proceedings of the 22nd Pacific Asia Conference on Information Systems (PACIS2018), Associations for Information Systems (AIS), Yokohama, Japan, presented at The 22nd Pacific Asia Conference on Information Systems (PACIS 2018), Yokohama, Japan, 26 June 2018 - 30 June 2018
Li Y; Liu F; Fan W; Lim ETK; Liu Y, 2018, 'Early Winner Takes All: Exploring the Impact of Initial Herd on Overfunding in Crowdfunding Context', in Proceedings of the 22nd Pacific Asia Conference on Information Systems (PACIS 2018), Associations for Information Systems (AIS), Yokohama, Japan, presented at The 22nd Pacific Asia Conference on Information Systems (PACIS 2018), Yokohama, Japan, 26 June 2018 - 30 June 2018
Cai Z; Liu F; Lim ETK; Tan C-W; Zheng Z, 2018, 'Unraveling the Effects of Google Search on Volatility of Cryptocurrencies', in Proceedings of the 39th International Conference on Information Systems (ICIS 2018), Association for Information Systems (AIS), San Francisco, California, presented at The 39th International Conference on Information Systems (ICIS 2018), San Francisco, California, 13 December 2018 - 16 December 2018, https://aisel.aisnet.org/icis2018/crypto/Presentations/13/
Li Y; Liu Y; Lim ETK; Tan CW, 2018, 'Tangiblizing your service: The role of visual cues in service e-tailing', in Proceedings of the 39th International Conference on Information Systems (ICIS 2018), Association for Information Systems (AIS), San Francisco, California, presented at The 39th International Conference on Information Systems (ICIS 2018), San Francisco, California, 13 December 2018 - 16 December 2018, https://aisel.aisnet.org/icis2018/hcri/Presentations/8/
Cao F; Tan CW; Wang W; Lim ET, 2018, 'Are Social Dominance-Based Faultlines Harmful in Crowdsourcing Tournaments? Disentangling the Role of Team Intellectual Capital and Team Feedback Seeking Tendency', in 78th Annual Meeting of the Academy of Management, AOM 2018, Chicago, presented at Annual Meeting of the Academy of Management, Chicago, 10 August 2018 - 14 August 2018, http://dx.doi.org/10.5465/AMBPP.2018.184
Xiong B; Tan CW; Wang W; Lim ET; Zhao Z; Yu Y, 2017, 'Resolving the Innovation Diffusion Paradox in Mobile App Stores: A Brand Equity Perspective', in Resolving the Innovation Diffusion Paradox in Mobile App Stores: A Brand Equity Perspective, Annual Pre-ICIS Workshop on Human-Computer Interaction Research in Management Information Systems, Seoul, presented at Annual Pre-ICIS Workshop on Human-Computer Interaction Research in Management Information Systems, Seoul, 10 December 2017 - 13 December 2017
Liu F; Lim ET; Tan CW; Wang W, 2017, 'Uncovering the Boundary-Spanning Role of Information Systems Research in Trans-Disciplinary Knowledge Advancement', in Proceedings of the 38th International Conference on Information Systems (ICIS 2017), Association for Information Systems, Seoul, South Korea, presented at The 38th International Conference on Information Systems (ICIS 2017), Seoul, South Korea, 10 December 2017 - 13 December 2017, http://aisel.aisnet.org/icis2017/General/Presentations/17/
Cyr D; Head M; Lim ET; Stibe A, 2016, 'The Art of Online Persuasion through Design: The Role of Issue Involvement as it Influences Users based on Prior Knowledge', in Proceedings of the 14th Annual Workshop on Human-Computer Interaction Research in Management Information Systems (HCI/MIS'15), The 14th Annual Workshop on Human-Computer Interaction Research in Management Information Systems (HCI/MIS'15), Fort Worth, Texas, USA, presented at The 14th Annual Workshop on Human-Computer Interaction Research in Management Information Systems (HCI/MIS'15), Fort Worth, Texas, USA, 13 December 2015 - 13 December 2015, http://aisel.aisnet.org/sighci2015/18
Liu F; Xiao B; Lim ET; Tan CW, 2016, 'Do Others’ Opinion Matter? Investigating the Impact of Gender Differences on Trustworthiness of e-WOM', in Bui TX; Sprague RH (ed.), Proceedings of the 49th Hawaii International Conference on System Sciences (HICSS 2016), IEEE Computer Society, Kauai, HI, USA, pp. 909 - 918, presented at The 49th Hawaii International Conference on System Sciences (HICSS 2016), Kauai, HI, USA, 05 January 2016 - 08 January 2016, http://dx.doi.org/10.1109/HICSS.2016.117
Xiao B; Lim E; Tan CW, 2016, 'Introduction to the design and innovation of social networking services minitrack', in Proceedings of the Annual Hawaii International Conference on System Sciences, Koloa, HI, USA, pp. 414 - 414, presented at 2016 49th Hawaii International Conference on System Sciences (HICSS), Koloa, HI, USA, 05 January 2016 - 08 January 2016, http://dx.doi.org/10.1109/HICSS.2016.57
Liu F; Xiao B; Lim ETK; Tan CW, 2016, 'Searching for what i want: Understanding the impact of anticipatory search control on search efficiency', in 24th European Conference on Information Systems, ECIS 2016
Lim ET; Liu F; Xiao B; Tan C, 2016, 'Is My Effort Worth It? Investgating the Dual Effects of Search Cost on Search Utility', in Proceedings of the 20th Pacific Asia Conference on Information Systems (PACIS 2016), Chiayi, Taiwan, presented at The 20th Pacific Asia Conference on Information Systems (PACIS 2016), Chiayi, Taiwan, 27 June 2016 - 01 July 2016
Wang B; Lim ET; Van Toorn C, 2016, 'Gimme Money! Designing Digital Entrepreneurial Crowdfunding Platforms for Persuasion and Its Social Implications', in Proceedings of the 20th Pacific Asia Conference on Information Systems (PACIS 2016), Chiayi, Taiwan, presented at The 20th Pacific Asia Conference on Information Systems (PACIS 2016), Chiayi, Taiwan, 27 June 2016 - 01 July 2017
Liu F; Tan CW; Lim ETK, 2016, 'Synthesizing knowledge on internet of things (IoT): An algorithmic historiographical approach', in 2016 International Conference on Information Systems, ICIS 2016
Liu F; Xiao B; Lim ET; Tan C-W, 2016, 'Learning by Doing: Understanding the Role of Affordance Informativity in Information Search Performance', in Proceedings of the 37th International Conference on Information Systems (ICIS 2016), Association for Information Systems, Dublin, Ireland, presented at The 37th International Conference on Information Systems (ICIS 2016), Dublin, Ireland, 11 December 2016 - 14 December 2016
Kazan E; Tan CW; Lim ET, 2015, 'Towards A Research Agenda on Digital Platform Disruption', in Öörni A; Iivari N; Kuutti K; Oinas-Kukkonen H; Rajanen M (eds.), Proceedings of the 38th Information Systems Research Seminar in Scandinavia (IRIS 2015), The 38th Information Systems Research Seminar in Scandinavia (IRIS 2015), Oulu, Finland, presented at The 38th Information Systems Research Seminar in Scandinavia (IRIS 2015), Oulu, Finland, 09 August 2015 - 12 August 2015
Kazan E; Tan CW; Lim ET, 2015, 'Disentangling Competition Among Platform Driven Strategic Groups: A Comparative Case Study Of Uk Mobile Payment Platforms', in Disentangling Competition Among Platform Driven Strategic Groups: A Comparative Case Study Of Uk Mobile Payment Platforms, Association for Information Systems, Fort Worth, Texas, USA, presented at The 14th International Conference on Mobile Business (ICMB 2015), Fort Worth, Texas, USA, 12 December 2015 - 12 December 2015, http://aisel.aisnet.org/icmb2015/6
Liu F; Xiao B; Lim ET; Tan CW, 2015, 'Deciphering Individuals’ Preference for User Generated Content: Effects of Personality on Users’ Processing of Online Review Information', in Proceedings of the 36th International Conference on Information Systems (ICIS 2015), Association for Information Systems, Fort Worth, Texas, USA, presented at The 36th International Conference on Information Systems (ICIS 2015), Fort Worth, Texas, USA, 13 December 2015 - 16 December 2015, http://aisel.aisnet.org/icis2015/proceedings/ConferenceTheme/2/
Rozendal A; Lim ET; Tan CW, 2015, 'A Change for the Better: Realizing Business-IT Alignment Through Organizational Change', in Proceedings of the 23rd European Conference on Information Systems (ECIS 2015), Münster, Germany, presented at The 23rd European Conference on Information Systems (ECIS 2015), Münster, Germany, 26 May 2015 - 29 May 2015, http://dx.doi.org/10.18151/7217453
Kazan E; Tan CW; Lim ET, 2015, 'Value Creation in Cryptocurrency Networks: Towards A Taxonomy of Digital Business Models for Bitcoin Companies', in Proceedings of the 19th Pacific Asia Conference on Information Systems (PACIS 2015), Sinagpore, presented at The 19th Pacific Asia Conference on Information Systems (PACIS 2015), Sinagpore, 05 July 2015 - 09 July 2015, http://aisel.aisnet.org/pacis2015/34
Lim ETK; Cyr D; Tan C-W, 2014, 'Understanding Members’ Attachment to Social Networking Sites: An Empirical Investigation of Three Theories', in Proceedings of the 47th Hawaii International Conference on System Science (HICSS 2014), IEEE, Big Island, Haiwaii, pp. 614 - 623, presented at The 47th Hawaii International Conference on System Science (HICSS 2014), Big Island, Haiwaii, 06 January 2014 - 09 January 2014, http://dx.doi.org/10.1109/HICSS.2014.82
Stein M-K; Lim ET; Tan C-W, 2014, 'Tensions to Frictions? Exploring Sources of Ineffectiveness in Multi-Level IT Use', in Proceedings of the 35th International Conference on Information Systems (ICIS 2014), Association for Information Systems, Auckland, New Zealand, presented at The 35th International Conference on Information Systems (ICIS 2014), Auckland, New Zealand, 14 December 2014 - 17 December 2014
Kazan E; Tan CW; Lim ETK, 2014, 'Towards a framework of digital platform disruption: A comparative study of centralized & decentralized digital payment providers', in Proceedings of the 25th Australasian Conference on Information Systems, ACIS 2014
Lim ETK; Tan C-W; Seo D; Cyr D; de Vries K, 2013, 'An Empirical Investigation of the Impact of Online Product Presentation on Hedonic Web Shopping.', in Proceedings of the 12th Annual Workshop on HCI Research in MIS, Association for Information Systems SIGHCI, Milan, Italy, presented at The 12th Annual Pre-ICIS HCI/MIS Research Workshop (HCI/MIS 2013), Milan, Italy, 15 December 2013 - 15 December 2013, https://ros.unsw.edu.au/userprofile.html?uid=41010
Lim EKT; Tan CW, 2012, 'Understanding The Temporal Relationship Between Justice And Team Goal Commitment In Virtual Project Teams', in Proceedings of the 16th Pacific Asia Conference on Information Systems (PACIS 2012), Ho Chi Minh City, Vietnam, presented at The 16th Pacific Asia Conference on Information Systems (PACIS 2012), Ho Chi Minh City, Vietnam, 11 July 2012 - 15 July 2012
Lim ETK; Cyr D; Tan CW, 2012, 'Untangling Utilitarian And Hedonic Consumption Behaviors In Online Shopping', in Proceedings of the 16th Pacific Asia Conference on Information Systems (PACIS 2012), presented at The 16th Pacific Asia Conference on Information Systems (PACIS 2012), 11 July 2012 - 15 July 2012
Cupido A; Lim ETK; Tan C-W; Cyr D, 2011, 'Toward an Inclusive Model of E-Service Quality: A Content Analysis Study of Dutch E-Commerce Websites', in Proceedings of the 10th Annual Pre-ICIS Workshop on HCI Research in MIS (HCI/MIS 2011), Association for Information Systems, Shanghai, China, presented at The 10th Annual Pre-ICIS Workshop on Human-Computer Interaction Research in Management Information Systems (HCI/MIS 2011), Shanghai, China, 04 December 2011 - 04 December 2011, http://aisel.aisnet.org/sighci2011/21
Lim ETK; Cyr D; Tan C-W, 2010, 'Modeling Utilitarian Consumption Behaviors in Online Shopping: An Expectation Disconfirmation Perspective', in Proceedings of the 16th Americas Conference on Information Systems (AMCIS 2010), Association for Information Systems, Lima, Peru, pp. 2907 - 2908, presented at The 16th Americas Conference on Information Systems (AMCIS 2010), Lima, Peru, 12 August 2010 - 15 August 2010, http://aisel.aisnet.org/amcis2010/464
Lim ETK; Cyr D, 2009, 'Modeling Hedonic Consumption Behaviors in Online Shopping', in Proceedings of the 8th Annual Pre-ICIS Workshop on HCI Research in MIS (HCI/MIS 2009), Association for Information Systems, Phoenix, Arizona, USA, presented at The 8th Annual Pre-ICIS Workshop on Human-Computer Interaction Research in Management Information Systems (HCI/MIS 2009), Phoenix, Arizona, USA, 14 December 2009 - 14 December 2009, http://aisel.aisnet.org/sighci2009/4
Lim ETK; Hung YTC, 2008, 'Understanding the relationship between justice and team goal commitment in virtual project teams: An empirical investigation', in Proceedings of the Annual Hawaii International Conference on System Sciences, http://dx.doi.org/10.1109/HICSS.2008.480
Lim ETK; Hung YTC, 2008, 'Exploring the concept of para social presence in virtual project teams', in Proceedings of the Annual Hawaii International Conference on System Sciences, http://dx.doi.org/10.1109/HICSS.2008.162
Tan C-W; Lim ETK, 2008, 'Defining Conceptual Modeling Quality: Towards a Coherent Framework of Understanding', in Proceedings of the 18th Workshop on Information Technologies and Systems (WITS 2008), Paris, France, pp. 218 - 223, presented at The 18th Workshop on Information Technologies and Systems (WITS 2008), Paris, France, 13 December 2008 - 14 December 2008
Tan C-W; Pan SL; Lim ETK, 2005, 'Towards the Restoration of Public Trust in Electronic Governments: A Case Study of the E-Filing System in Singapore', in Proceedings of the 38th Annual Hawaii International Conference on System Sciences (HICSS 2005), IEEE, Big Island, Haiwaii, presented at The 38th Annual Hawaii International Conference on System Sciences (HICSS 2005), Big Island, Haiwaii, 03 January 2005 - 06 January 2005, http://dx.doi.org/10.1109/HICSS.2005.638
Tan C-W; Lim ETK; Pan SL; Chan CML, 2004, 'Enterprise System as an Orchestrator of Dynamic Capability Development: A Case Study of the IRAS and TechCo', in Kaplan B; Truex DPIII; Wastell D; Wood-Harper AT; DeGross JI (eds.), Information Systems Research: Relevant Theory and Informed Practice, Springer US, Manchester, England, UK, pp. 515 - 534, presented at IFIP Working Conference: Relevant Theory and Informed Practice, Manchester, England, UK, 15 June 2004 - 17 June 2004, http://dx.doi.org/10.1007/1-4020-8095-6_28
Tan CW; Pan SL; Lim ETK; Chan CML, 2004, 'Conflicts in Knowledge Management: Vistiting the Hidden Partner', in Proceedings of the 12th European Conference on Information Systems (ECIS 2004), The 12th European Conference on Information Systems (ECIS 2004), Turku, Finland, pp. 1865 - 1876, presented at The 12th European Conference on Information Systems (ECIS 2004), Turku, Finland, 14 June 2004 - 16 June 2004, http://aisel.aisnet.org/ecis2004/166
Tan C-W; Pan SL; Lim ETK, 2003, 'E-governance: towards a strategic convergence of stakeholder interests', in Proceedings of the 11th European Conference on Information Systems (ECIS 2003), The 11th European Conference on Information Systems (ECIS 2003), Naples, Italy, pp. 1913 - 1929, presented at The 11th European Conference on Information Systems (ECIS 2003), Naples, Italy, 16 June 2003 - 21 June 2003
Weber I; Lim ETK, 2002, 'Living Singapore's e-Lifestyle: Communicating IT Training to Late Adopters', in Proceedings of the 1st National Conference on Electronic Business (NCEB 2002), The 1st National Conference on Electronic Business (NCEB 2002), Bangkok, Thailand, presented at The 1st National Conference on Electronic Business (NCEB 2002), Bangkok, Thailand, 24 October 2002 - 25 October 2002
Weber I; Lim ETK, 2002, 'E-Learning: In Search of a Total Learning Experience (TLE)', in Driscoll M; Reeves TC (ed.), Proceedings of World Conference on E-Learning in Corporate, Government, Healthcare, and Higher Education 2002, Association for the Advancement of Computing in Education (AACE), Montreal, Canada, pp. 593 - 600, presented at E-Learn 2002--World Conference on E-Learning in Corporate, Government, Healthcare, and Higher Education, Montreal, Canada, 15 October 2002 - 19 October 2002

Other Academic Work

Lim ETK; Pan SL; Tan C-W, 2005, 'Enterprise Systems Adoption: A Proposed Contingency Perspective', presented at The 65th Annual Meeting of the Academy of Management, Honolulu, Hawaii, 05 August 2005 - 10 August 2005
Lim ET; Tan CW, 2005, 'Stakeholder Management: The Effects of Resource Dependency on Trust and Control Strategies', presented at Annual Meeting of the Academy of Management, Honolulu, Hawaii, 05 August 2005 - 10 August 2005
Lim ET; Tan CW, 2005, 'What You Think Others Think: Influence of Presumed Influence in e-Collaborations', presented at Annual Meeting of the Academy of Management, Honolulu, Hawaii, 05 August 2005 - 10 August 2005

Selected Publications

Liu F; Lim E; Li HX; Tan CW; Cyr D, 2020, 'Disentangling Utilitarian and Hedonic Consumption Behavior in Online Shopping: An Expectation Disconfirmation Perspective', Information and Management
Chong A; Lim E; Hua X; Zheng S; Tan CW, 2019, 'Business on Chain: A Comparative Case Study of Five Blockchain-Inspired Business Models', Journal of the Association for Information Systems, vol. 20, pp. 1308 - 1337
Cyr D; Head M; Lim E; Stibe A, 2018, 'Using the Elaboration Likelihood Model to Examine Online Persuasion through Website Design', Information and Management, vol. 55, pp. 807 - 821
Kazan E; Tan C-W; Lim ETK; Sørensen C; Damsgaard J, 2018, 'Disentangling Digital Platform Competition: The Case of UK Mobile Payment Platforms', Journal of Management Information Systems, vol. 35, pp. 180 - 219, http://dx.doi.org/10.1080/07421222.2018.1440772
Li Y; Liu H; Lim ETK; Goh JM; Yang F; Lee MKO, 2018, 'Customer's reaction to cross-channel integration in omnichannel retailing: The mediating roles of retailer uncertainty, identity attractiveness, and switching costs', Decision Support Systems, vol. 109, pp. 50 - 60, http://dx.doi.org/10.1016/j.dss.2017.12.010
Liu F; Xiao B; Lim ETK; Tan CW, 2017, 'The art of appeal in electronic commerce: Understanding the impact of product and website quality on online purchases', Internet Research, vol. 27, pp. 752 - 771, http://dx.doi.org/10.1108/IntR-09-2016-0280
Liu F; Tan C-W; Lim ETK; Choi B, 2017, 'Traversing knowledge networks: an algorithmic historiography of extant literature on the Internet of Things (IoT)', Journal of Management Analytics, vol. 4, pp. 3 - 34, http://dx.doi.org/10.1080/23270012.2016.1214540
Kazan E; Tan CW; Lim ETK, 2016, 'Towards a framework of digital platform competition: A comparative study of monopolistic & federated mobile payment platforms', Journal of Theoretical and Applied Electronic Commerce Research, vol. 11, pp. 50 - 64, http://dx.doi.org/10.4067/S0718-18762016000300005
Lim ETK; Tan CW; Cyr D; Pan SL; Xiao B, 2012, 'Advancing public trust relationships in electronic government: The Singapore E-Filing journey', Information Systems Research, vol. 23, pp. 1110 - 1130, http://dx.doi.org/10.1287/isre.1110.0386
Pan SL; Tan C-W; Lim ETK, 2006, 'Customer relationship management (CRM) in e-government: a relational perspective', Decision Support Systems, vol. 42, pp. 237 - 250, http://dx.doi.org/10.1016/j.dss.2004.12.001
Tan CW; Pan SL; Lim ETK; Chan CML, 2005, 'Managing knowledge conflicts in an interorganizational project: A case study of the infocomm development authority of Singapore', Journal of the American Society for Information Science and Technology, vol. 56, pp. 1187 - 1199, http://dx.doi.org/10.1002/asi.20222
Lim ETK; Pan SL; Tan CW, 2005, 'Managing user acceptance towards enterprise resource planning (ERP) systems - Understanding the dissonance between user expectations and managerial policies', European Journal of Information Systems, vol. 14, pp. 135 - 139, http://dx.doi.org/10.1057/palgrave.ejis.3000531

Eric T. K. Lim

Senior Lecturer

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