Sam is a Senior Lecturer in the School of Information Systems and Technology Management at the University of New South Wales Business School. From Toronto, Canada, Sam completed his undergraduate degree in Electrical Engineering and his PhD in Management Science at Queen’s University.
At UNSW, Sam is a member of the multidisciplinary Behavioural Insights for Business and Policy and Digital Enablement Research Networks. Sam’s primary research interests lie in analysing behavioural decision making in operations management problems and studying how the design of algorithms and artificial intelligence impact decision making in a variety of domains, from education to financial trading. He is also involved in several interdisciplinary projects, such as applying machine learning to analyse trust in the sharing economy and using virtual reality to enable empathy and ethical decision making in supply chains. His research and commentaries have been published or are forthcoming in prestigious operations management academic journals including Management Science, Production and Operations Management, Manufacturing & Service Operations Management, the European Journal of Operational Research, and Science Magazine.
Sam is also active in program development and teaching in Business Analytics at the University of New South Wales. To undergraduates, postgraduates, and MBAs, Sam teaches data visualisation, predictive analytics, and AI ethics. He is the co-author of a new textbook entitled Business Analytics: A Management Approach.